Bacup and Stacksteads Annual Report 2003-2004 Compiled by Ricky Hirst Assistant Programme Manager 1 A Section – Annual Report 1. Title Page 2. Contents 3-4. Background to programme 5-6 Monitoring and evaluation 7. Summary of Content 8-9. Sure Start Targets 10-16 Activities towards Sure Start targets 17. Dilemma faced by Sure Start Bacup and Stacksteads 18-29 Statistical information 30-33 Report on Volunteer/Befriending Service 34. Comments on recommendations made in 2002/03 report 35. Flowchart of activities 36. Evaluation Plan 2004/05 B Section – Satisfaction Surveys C Section – Training and Employment Reports D Section – Clinical Psychology Report E Section – Drugs and Alcohol Report F Section – Special Needs Report Recommendations are made within the body of each report Thankyou to all who were involved in the compilation of these reports. It is testament to the hard work and dedication of the Bacup and Stacksteads Sure Start Team, Partner Agencies and most importantly the parents, children and community of Bacup and Stacksteads. Ricky Hirst Assistant Programme Manager 2 Background This report provides feedback on the evaluation findings that have taken place within Bacup and Stacksteads Sure Start during 2003/04 Introduction to Bacup and Stacksteads Sure Start Bacup and Stacksteads Sure Start is a Round 3 programme which covers 3 Wards within the OL13 post code area of East Lancashire in the Borough of Rossendale. The workforce is a virtual team with the bulk of the workers being based within temporary offices in a local park and other workers dispersed across the town in a variety of venues. All are funded by Sure Start monies but some are employed by Spurgeon’s Child Care, Lead Agency, and others by their individual employing bodies. The Accountable Body is Burnley, Pendle and Rossendale PCT. The Team consists of:- • Programme Manager (full time) • Assistant Programme Manager (full time) • Childhood Services Manager (full time) • Deputy Childhood Services Manager (full time) • Family Support Coordinator (post vacant) FT • Befriending Coordinator/Health Link Worker (full time) • Training, Employment and Childcare Coordinator (full time) • 4 x Family Workers 30hrs (1 x vacancy 1 x maternity leave) • 2 x Crèche Leaders 30hrs • 3 x Administrative Staff 30hrs • Childminding Coordinator 30hrs • Parental Involvement Worker (post vacant) • Literacy Development Worker 18.5hrs • 2 x Health Visitors (BPRPCT) full time • 1 x Community Midwife (East Lancashire Hospitals) (post vacant) FT • 1 x Drugs and Alcohol Worker (ADS) ( maternity leave) FT • 2 x Speech and Language Therapists (BPRPCT) (0.25) • 1 x Clinical Psychologist (Burnley Health Care Trust) (18.5) • 1 x Cleaner (10hrs) • 80 x Volunteers (as required) • Approx. 10 Casual Crèche Workers (as required) We had hoped to include the Early Years and Childcare Staff within this report, who will be responsible for running the Day Care element of the Programme, but due to unforeseen delays in completion of our new building they will not appear until the next report. 3 All services over the past 12 months have been delivered from temporary sites across the town which has tested resourcefulness to its limits due to the distinct lack of suitable venues. Activities have taken place in Working Men’s Clubs, Football Club, Leisure Hall, Gymnasium, Swimming Baths, Church Halls, Rented office space, schools, Market Stall, parent’s homes, Theatre and even a Bus Shelter to name but a few. The programme will continue to do this to a lesser extent once we move into the Maden Centre, the Sure Start Building, in order to meet the needs of this semi-rural community. This will ensure equity of access to services. 4 Methods of Monitoring/Evaluation Used • Questionnaire both quantitative and qualitative • Group Discussion • Observation of Non Verbal Communication • Letter • One to One interview • Interactive webpage • Email response • Children used smiley, sad, indifferent face cards to express their opinion. • Expression through art The Evaluation Process The evaluation of Bacup and Stacksteads Sure Start is coordinated by the Assistant Programme Manager but many evaluation reports are produced by the various disciplines within the programme. The model of evaluation is based on “Action Research” and aims to use research to better understand difficulties and needs within the organisation and therefore bring about change. “Action Research” involves staff in the development and improvement of an organisation, but in more recent times has more and more involved service users. This methodology ensures that evaluation focuses on the needs of the community and therefore provides useful and usable information to develop and influence the activities of Bacup and Stacksteads Sure Start. Methods used to monitor service provision usage • Baseline data of population under 5 years • Baseline data of parent population of children under 5 years • Registers of attendance input onto database • Recognition of attendees via unique number identification • Photographs • Video • Verbal feedback • Written feedback Service Specific Evaluations undertaken 2003 • Special Needs Research-Margaret O’Dee/Listen Hear the Right to be Heard • Clinical Psychology Services-Andrea Johnson/Clinical Psychologist 5 • Training and Employment-Gina Lees/Training, Employment and Childcare Coordinator • Customer Satisfaction Survey-Ricky Hirst/Assistant Programme Manager • Staff Satisfaction Survey-Ricky Hirst/Assistant Programme Manager General Operational On-going Evaluations As a matter of good practice all activities are monitored and evaluated as an on-going process which aids planning and allocation of resources. These use a set criteria of questions regarding which Sure Start target they address, what went well, what needs to improve, attendance. These include:- • Breastfeeding support • Parent’s Groups • Baby Massage • Speech Development Groups • Drop In Advice Sessions • Weaning group • Safety Scheme • Outreach Services • Play provision • Smoking Cessation 6 Summary of content of report Within this report are a variety of sub reports which give a flavour of the wide and varied activities taking place within Bacup and Stacksteads Sure Start. There is evidence that Sure Start Targets are being met, and in some cases exceeded. • 100% babies and parents contacted by Sure Start in first 2 months of life. • 20% reduction in mothers who smoked during pregnancy • 16% rise in the numbers of mothers’ breastfeeding in first 3 months of their baby’s life. There are also reports on the efficacy of the Sure Start way of working in the reports provided by:- • Drugs and Alcohol Worker • Training, Employment and Childcare Coordinator • Clinical Psychologist • Research into Special Needs Recommendations are available within these reports which will form the basis for future service provision with Bacup and Stacksteads. ( See appendices ) From the statistical information and personal evidence of the impact Sure Start has made in Bacup and Stacksteads, it is evident that to date the programme has been a success. It is not until a report such as this is drawn together that the enormity of the hard work and dedication of the Team and the Community becomes fully appreciated. 7 Principle Objectives of Sure Start Programmes Sure Start Guidance outlines 4 principle objectives:- 1. Improving Social and Emotional Development 2. Improving Health 3. Improving Children’s Ability to Learn 4. Strengthening Families and Communities In order to reach these objectives a number of interim targets have been set which fall into two categories, PSA (Public Service Agreements) and SDA ( Service Delivery Agreements ). PSA Target 1. Improving Social and Emotional Development In fully operational programmes, achieve by 2005-06 a [x]% increase in the proportion of babies and young children with normal levels of personal, social and emotional development for their age. SDA Target All families with new born babies in Sure Start local programme and Children’s Centre areas to be visited in the first 2 months of their babies’ life and given information about the services and support available to them. PSA Target 2. Improving Health In fully operational programmes, by March 2006 a 6% reduction in the proportion of mothers who continue to smoke during pregnancy. SDA Target Information and guidance on breastfeeding, nutrition, hygiene and safety available to all families with young children in Sure Start local programme and Children’s Centre areas. Reduce by 10% the number of children aged 0-4 living in Sure Start local programme and Children’s Centre areas admitted to hospital as an emergency with gastro-enteritis, a lower respiratory infection or a severe injury. Ante-natal advice and support available to all pregnant women and their families living in Sure Start local programme and Children Centre areas. 8 PSA Target 3. Improving Learning For fully operational programmes, by march 2006 an [x]% increase in the proportion of children having normal levels of communication, language and literacy at the end of Foundation Stage and a [y]% increase in the proportion of young children with satisfactory speech development at age 2 years. SDA Target 95% of Foundation Stage provision inspected by Ofsted rated good or better by 2006. To increase the number of children who have their needs identified in line with early years action and early years action plus of the SEN cod of practice and who have either a group or individual action plan in place. To increase the use of libraries by families