Information Exchange Committee C/ - IEC Secretariat – AEMO Ltd Level 22 530 Collins Street Melbourne VIC 3000 Tel: (03) 9609 8000 Fax: (03) 9609 8080 B2B Procedures v3.3.1 and v3.6 Consultation 16 December 2020 Final Report Improvements regarding Life Support, After-hours Service and Global Settlement. B2B v3.3.1 and v3.6 Final Report Date of Notice: 16 December 2020 This Notice of Publication of Final Stage of Rules Consultation (Notice) informs all Business-to-Business (B2B) Parties, relevant B2B Change Parties, AEMO and such other persons who identify themselves to the Information Exchange Committee (IEC) as interested in the B2B Procedures (Consulted Persons) that AEMO has concluded its Consultation on B2B Procedures on behalf of the IEC. This consultation was conducted under clause 7.17.4 of the National Electricity Rules (NER) in accordance with NER 8.9. The consultation process The IEC developed the changes in the interests of improving existing B2B Procedures. These changes were recommended to the IEC by AEMO, Evoenergy and the Business-to-Business Working Group (B2B-WG), on behalf of industry. The changes amend the: • Customer and Site Details Notification Process (CSDN Process) to clarify various Life Support processes. • Service Order Process (SO Process) to reflect EvoEnergy’s change of service level for same day re- energisations. • National Electricity Market (NEM) Retailer of Last Resort (RoLR) Processes Part B (NEM RoLR Processes) to reflect the implementation of Global Settlement. Table 1 Summary of changes to the Procedures and Guide Instrument New/Amended Effective date CSDN Process Amended (Procedure v3.6 changes) 10 November 2021 SO Process Amended (Procedure v3.3.1 changes) 1 January 2021 Meter Data Process One Way Notification Process Amended (version control only) N/A Technical Delivery Specification NEM RoLR Processes Amended (Procedure v2.2 changes) 1 May 2022 B2B Guide Amended (v1.6) 10 November 2021 The B2B Guide has been reformatted and updated to provide additional clarity to Life Support transaction usage, reflecting the changes as outlined in this Report. This version will be published on 10 November 2021. © 2020 Australian Energy Market Operator Limited. The material in this publication may be used in accordance with the copyright permissions on AEMO’s website. The ongoing consultation on the Wholesale Demand Response Mechanism will result in changes to the B2B Guide, effective on 24 October 2021. This version of the B2B Guide is yet to be finalised. As such, a new version of the B2B Guide will need to be released to consolidate these versions. These changes do not require AEMO B2B e-Hub system changes. Table 2 Summary of consultation process The following table summarizes the consultation process: Process Stage Date Publication of Issues Paper 17 August 2020 Closing of submissions in response to Issues Paper 22 September 2020 Publication of Draft Report and Determination (Draft Report) 20 October 2020 Closing of submissions in response to Draft Report 4 November 2020 Publication of Final Report and Determination (Final Report) 16 December 2020 B2B Procedures v3.3.1 effective date 1 January 2021 B2B Procedures v3.6 effective date 10 November 2021 NEM RoLR Processes v2.2 effective date 1 May 2022 Changes between the Issues Paper and Draft Report Five submissions were received in response to the Issues Paper, from: • AGL. • Endeavour Energy. • Energy Queensland. • Origin Energy. • Red Energy and Lumo Energy. The majority of responses were in favour of the changes as proposed in the Issues Paper. The consultation version of the NEM RoLR Processes is now v2.2, as version 2.1 is currently being consulted on, as part of a Business-to-Market (B2M) consultation. Changes between the Draft Report and Final Report Three submissions were received in response to the Draft Report, from: • Ergon Energy and Energex. • Origin Energy. • Red Energy and Lumo Energy. The majority of respondents noted the changes. © AEMO 2020 | B2B Procedures v3.3.1 and v3.6 Consultation 3 Contents B2B v3.3.1 and v3.6 Final Report 2 The consultation process 2 Changes between the Issues Paper and Draft Report 3 Changes between the Draft Report and Final Report 3 1. Background 5 1.1 Issues statement and scope 5 1.2 Consultation plan 7 2. B2B Changes 7 2.1 Customer and Site Details Notification Process – Life Support 7 2.2 Service Order Procedure – After-hours Service Levels 11 2.3 NEM RoLR Processes Part B – Global Settlement 12 2.4 B2B Principles 13 2.5 B2B Factors 13 2.6 Benefits 13 2.7 Costs 14 2.8 MSATS Procedures 14 3. B2B Proposal 15 4. Glossary 16 5. Summary of submissions in response to Draft Report 17 5.1 Customer and Site Details Process 17 5.2 Service Order Process 18 5.3 National Electricity Market Retailer of Last Resort Part B (NEM RoLR Part B) 18 5.4 Other Procedures & B2B guide 18 Tables Table 1 Summary of changes to the Procedures and Guide 2 Table 2 Summary of consultation stages 3 Table 3 B2B-WG members by sector 5 Table 4 Effective dates of B2B Procedure changes 6 Table 5 Consultation Date Plan 7 © AEMO 2020 | B2B Procedures v3.3.1 and v3.6 Consultation 4 1. Background This Final Report has been prepared to detail the changes to the B2B Procedures as well as the B2B Guide. These changes have been developed under the IEC’s power to manage the ongoing development of B2B Procedures, as contemplated by clause 7.17.7(a)(2) of the NER. These changes have been made under NER 7.17.4, in accordance with NER 8.9. This Final Report also provides information considered by the IEC in determining whether a case exists for amending the B2B Procedures, namely: • An issues statement (see section 1.1). • A summary of changes to the B2B Procedures, including consideration of the B2B Principles (see sections 1.1 and 2.5). • A consideration of the B2B factors (see sections 2.5-2.8). The changes have been considered and recommended to the IEC by AEMO, Evoenergy and the Business-to- Business Working Group (B2B-WG), on behalf of industry. The impacted Procedures are the: • B2B Procedure: Customer and Site Details Notification Process (CSDN Process). • B2B Procedure: Service Order Process (SO Process). • B2B Procedure: NEM RoLR Processes Part B (NEM RoLR Processes). The Procedures that will be updated in order to maintain consistent numbering are: • B2B Procedure: Meter Data Process. • B2B Procedure: One Way Notification Process. • B2B Procedure: Technical Delivery Specification. The changes will not require any AEMO system changes. 1.1 Issues statement and scope The IEC developed the changes in this Final Report to improve the functionality of existing B2B transactions and to incorporate routine communication between electricity retail market participants into B2B transactions. These changes were recommended to the IEC by AEMO and the B2B-WG on behalf of industry. The members of the B2B-WG are as follows: Table 3 B2B-WG members by sector Retail Distribution Metering AGL AusNet Services IntelliHUB Alinta Energy Energy Queensland PlusES Origin Energy Endeavour Energy Vector AMS Red Energy and Lumo Energy SA Power Networks Yurika Simply Energy TasNetworks © AEMO 2020 | B2B Procedures v3.3.1 and v3.6 Consultation 5 In summary, the changes include amending the: • SO Process (effective 1 January 2021) – to reflect EvoEnergy’s change of service level for same day re-energisations. • CSDN Process (effective 10 November 2021) – to clarify various Life Support processes. • NEM RoLR Process (effective 1 May 2022) – to reflect the implementation of Global Settlement. The other Procedures have been updated for the purpose of version control, in terms of consistent numbering. The detailed amendments are shown in the change-marked technical documents, which are published with this Final Report. The relevant effective dates are as follows: Table 4 Effective dates of B2B Procedure changes Procedures V3.3.1 V3.4 V3.4.1 V3.5 V3.6 V2.2 (effective (effective (effective (effective (effective (effective 1 1 October 1 October 10 10 1 May January 2021) 2021#) November November 2022) 2021) 2021) 2021*) CSDN Process Amended Consultation Amended Consultation Amended N/A (NEM (version completed (consolidation completed (Procedure RoLR control 22 July of versions 22 July 2020. changes) Processes only) 2020. Out of only) Out of scope are not scope for for this numbered SO Process Amended this Amended consultation. Amended consistently (Procedure consultation. (consolidation (version with B2B changes) of versions control Procedures) only) only) One Way Amended Notification (consolidation Process of versions only) Technical Amended Amended Delivery (version (consolidation Specification control of versions only) only) Meter Data Amended Process (consolidation of versions only) NEM RoLR N/A (NEM RoLR Processes are not numbered consistently with B2B Amended Processes Procedures) (Procedure changes) # V3.4.1 exists to consolidate v3.3.1 into v3.4. No changes other than version control changes were consulted on for v3.4.1. * The effective date of 10 November 2021 for B2B Procedures v3.6 was selected, as it is the preference of most B2B-WG members and surveyed market participants. This date is also the effective date for B2B Procedures v3.5. B2B Procedures v3.6 will immediately supersede v3.5. © AEMO 2020 | B2B Procedures v3.3.1 and v3.6 Consultation 6 1.2 Consultation process The consultation process was as follows: Table 5 Consultation Process Stage Start Date End Date IEC publication of Notice of Consultation and Issues Paper 17 August 2020 Participant provision of submissions to AEMO 17 August 2020 22 September 2020 Participant submissions due on Issues Paper 22 September 2020 IEC consideration of submissions 22 September 2020 20 October 2020 IEC preparation of Draft Report, including change-marked procedures IEC publication of Draft Report 20 October 2020 Participant provision of submissions to AEMO 20 October 2020 4 November 2020 Participant submissions due on Draft Report 4 November 2020 IEC consideration of submissions 4 November 2020 16 December 2020 IEC preparation of Final Report, including change-marked procedures IEC publication of Final Report 16 December 2020 2.