Digital Accessibility Centre Accessibility Audit Report Company VTS Date 24th April 2019 DAC Ref. 000184 Version V 1.0 Final © 2018 Digital Accessibility Centre Limited, All Rights Reserved Disclosure Pursuant to item 7 in our terms and conditions, this report and its findings are intended for the client organization. Any other use of this material that is attributed to Digital Accessibility Centre, including delivery of excerpts, paraphrases, or edited versions to anyone not employed by the client organization must be approved by us in writing. 1 Copyright © 2018 Digital Accessibility Centre Limited. All Rights Reserved. Document Control Service: https://vtsappeal.microsoftcrmportals.com/ Client: Valuation Tribunal Service Project lead: James O’Kane User Testing lead/support: Robbie Roach Technical Auditing Report Author on Tom Nasmyth-Shaw retest and recent review: Quality checked by: Deborah Roberts Address: Digital Accessibility Centre Stephen Lloyd Suite (Unit 18) D’arcy Business Park Llandarcy Neath SA10 6FG Contact details: [email protected] 079366 85804 [email protected] 07597 690358 Phone: 01792 815267 Date of audit: 4th April 2019 Date Report Issued: 24th April 2019 2 Copyright © 2018 Digital Accessibility Centre Limited. All Rights Reserved. Contents Digital Accessibility Centre ................................................................................................................... 1 Accessibility Audit Report .................................................................................................................... 1 Document Control ............................................................................................................................ 2 Contents ........................................................................................................................................... 3 Executive Summary .......................................................................................................................... 5 Audit Summary................................................................................................................................. 6 Scope ................................................................................................................................................ 7 Browser matrix and Assistive Technology (AT) combinations ..................................................... 7 Summary Graphs .............................................................................................................................. 9 Audit Results .................................................................................................................................. 12 *** High priority *** ................................................................................................................. 13 Unlabelled form elements 1 new issue ..................................................................................... 13 Issue ID: DAC-Unlabelled-form-elements-new-issue ............................................................ 13 Unlabelled form elements 2 new issue ..................................................................................... 16 Issue ID: DAC- ......................................................................................................................... 16 Unlabelled form elements 3 new issue ..................................................................................... 21 Issue ID: DAC-Unlabelled-form-elements-issue4 ................................................................... 21 Issue ID: DAC-Missing-Legend-Element-Issue2 ..................................................................... 24 Issue ID: DAC-Missing-Legend-Element-Issue3 ..................................................................... 25 Error-handling/validation new issue .......................................................................................... 26 Issue ID: DAC-Error-handling-validation-new-issue ............................................................... 26 Focus order new issue................................................................................................................ 29 Issue ID: DAC-Focus-order-new-issue .................................................................................... 29 Ambiguous links new issue ........................................................................................................ 31 Issue ID: DAC-Ambiguous-links-new-issue ............................................................................. 31 Fieldset and legend .................................................................................................................... 34 Issue ID: DAC-Unlabelled-Edit-Field-Issue1 ........................................................................... 34 Incorrect file upload component ............................................................................................... 36 Issue ID: DAC-Incorrect-File-Upload-Component-Issue1....................................................... 36 Non-descriptive link text ............................................................................................................ 38 Issue ID: DAC-Non-Descriptive-Link-Text-Issue1 ................................................................... 38 Unlabelled form field ................................................................................................................. 40 Issue ID: DAC_Unlabelled_Form_Field_Issue1 ...................................................................... 40 Non-descriptive page title new issue ......................................................................................... 42 Issue ID: DAC-Non-descriptive-page-title .............................................................................. 42 *** Medium priority ***........................................................................................................... 44 Visible focus ............................................................................................................................... 44 Issue ID: DAC-Visible-Focus-Indicator-Issue1 ........................................................................ 44 *** Low priority *** .................................................................................................................. 47 illogical heading structure 1 new issue ...................................................................................... 47 Issue ID: DAC-illogical-heading-structure-new-issue ............................................................. 47 Illogical heading structure 2 new issue ...................................................................................... 49 Issue ID: DAC-illogical-heading-structure-issue2-new-issue ................................................. 49 Issue ID: DAC- Headings-Increase-by-More-Than-1-Issue2 ................................................... 50 Issue ID: DAC- Headings-Increase-by-More-Than-1-Issue3 ................................................... 52 Issue ID: DAC- Headings-Increase-by-More-Than-1-Issue4 ................................................... 53 3 Copyright © 2018 Digital Accessibility Centre Limited. All Rights Reserved. Links (new window) new issue................................................................................................... 54 Issue ID: DAC-links-new-window ........................................................................................... 54 *** Usability *** ....................................................................................................................... 57 Custom elements new issue ...................................................................................................... 57 Issue ID: DAC-Custom-elements ............................................................................................ 57 Duplicated ‘Back’ links new issue .............................................................................................. 61 Issue ID: DAC-Duplicated-back-links ...................................................................................... 61 Optional fields new issue ........................................................................................................... 63 Issue ID: DAC-Optional-fields ................................................................................................. 63 Error handling ............................................................................................................................ 65 Issue ID: DAC-Error handling .................................................................................................. 65 End of Report ............................................................................................................................. 67 Appendix I ...................................................................................................................................... 68 Journeys ..................................................................................................................................... 68 Context: .................................................................................................................................. 68 Journeys/scope: ..................................................................................................................... 68 Dummy Card Details: ............................................................................................................