Integrated Resource Management in Asian Cities: The Urban Nexus Da Nang, Vietnam 27 June 2014 Christiane Henritz R. Batallones | Santa Rosa City, Philippines 1 Presentation Agenda WHO WHATWHAT WE ARE WEWE DODO WHAT WE LINKING HAVE DONE NEXUS 2 2 Water and Wastewater Challenges Sustainable water supply Pollution of Laguna Lake Growth Impediments 3 3 Concession Agreement Overview Tariff Regulation by NWRB bought Laguna AAAWater Corporation in 2009 Cities of Sta. Rosa, Cabuyao and Biñan Manila Water took over operations in late 2009 Concession Agreement up to Year 2035; Renewable for another 25 years 4 4 The Laguna Water Vision Our vision is to provide the province of Laguna with water, wastewater and environmental services which will Empower Protect the and Enhance People, Environment, Sustainable Development. 5 5 Our Parent Company East Zone of Metro Manila • Makati • Taguig • Pateros • San Juan • Mandaluyong • Marikina • Quezon City • Rizal 6 6 Manila Water Leader in Local and Global Water and Wastewater Services 7 7 Presentation Agenda WHO WHATWHAT WE ARE WEWE DODO WHAT WE LINKING HAVE DONE NEXUS 8 8 Laguna Water Operations Our Service Commitments Water Water Water After Availability Quality Pressure Sales 24/7 Conforms with Minimum Customer DOH and PNSDW Service Uninterrupted 10 psi Supply Standards Hotlines 9 9 Laguna Water Operations Key Programs: Water Infrastructure 10 10 Laguna Water Operations Key Programs: Water Source Development Deepwell Construction Improvement of Matang Tubig Spring 11 11 Presentation Agenda WHO WHATWHAT WE ARE WEWE DODO WHAT WE LINKING HAVE DONE NEXUS 12 12 Our Accomplishments June 2014 2009 Pre- vs. Laguna Water <7 12 psi psi <24 hrs 24 hrs availability availability __ 95% Water Water Quality Quality 48% 15% NRW NRW 14% 52% Coverage Coverage 13 13 Filtration System Manganese and Iron Filters 14 14 Presentation Agenda WHO WHATWHAT WE ARE WEWE DODO WHAT WE LINKING HAVE DONE NEXUS 15 15 Laguna Water Operations Future Plans Service Expansion and Reliability 5-Year Wastewater Investment Management World-class Customer Service 16 16 Wastewater Management Plan Phase 1: Septage management Zone I Phase 2: Combined sewer and Zone III septage management Zone II Proposed SpTP Site Zone VI Zone IV Zone V 17 17 Wastewater Management Plan Proposed Action Items 18 18 Contribution to NEXUS The Public-Private Partnership of Provincial Government of Laguna (PGL) – Manila Water is geared towards addressing water and wastewater challenges. We are committed to provide the City of Santa Rosa sustainable water services. To be able to save energy and OpEx, Laguna Water will explore the possibility of employing vacuum sewer system for small- medium communities. 19 19 Thank you! 20 20 .