Onan RV Generator Dealer Directory locator.cummins.com 395218_Cummins_5600464.indd 1 1/9/20 12:37 PM I locator.cummins.com 395218_Cummins_5600464.indd 2 1/9/20 12:37 PM TABLE OF CONTENTS 100 YEARS OF POWER GENERATION .............................3 NAMEPLATE / DESCRIPTION ...................................4 NAMEPLATE / LOCATION ......................................5 SELECTING AN AUTHORIZED ONAN GENERATOR SERVICE DEALER ............................6 READILY AVAILABLE PARTS AND ACCESSORIES ...................6 UNITED STATES Alabama ...................................................7 Alaska ....................................................8 Arizona ....................................................8 Arkansas ...................................................9 California Northern California ........................................10 Central California ..........................................10 L.A. Area California ........................................12 Southern California ........................................13 Colorado ..................................................14 Connecticut ...............................................15 Delaware ..................................................16 Florida Northern Florida. 17 West Central Florida .......................................18 Central Florida. .屜屲 . .19 East Cental Florida .........................................20 Southern Florida ..........................................21 Georgia ...................................................22 Hawaii ....................................................23 Idaho. .屜屲 . 23 Illinois ....................................................24 Indiana ...................................................26 Iowa .....................................................28 Kansas ...................................................29 Kentucky ..................................................29 Louisiana .................................................31 Maine ....................................................32 Maryland .................................................33 Massachusetts .............................................33 Michigan ..................................................34 Minnesota .................................................35 Mississippi ................................................37 Missouri ..................................................37 Montana ..................................................39 Nebraska ..................................................39 Nevada ...................................................40 New Hampshire ............................................40 New Jersey ................................................41 New Mexico ...............................................42 locator.cummins.com 1 395218_Cummins_5600464.indd 1 1/9/20 12:37 PM New York ..................................................43 North Carolina .............................................45 North Dakota. .46 Ohio .....................................................46 Oklahoma .................................................48 Oregon ...................................................48 Pennsylvania ..............................................49 Rhode Island ...............................................50 South Carolina .............................................51 South Dakota ..............................................52 Tennessee .................................................52 Texas Northeastern Texas ........................................53 Southeastern Texas ........................................55 1920 Greater Texas .............................................56 Utah .....................................................58 Vermont ..................................................58 Virginia ...................................................59 Washington ................................................60 West Virginia ..............................................62 Wisconsin .................................................62 Wyoming. .63 CANADA Alberta ...................................................65 British Columbia ............................................66 Manitoba ..................................................68 New Brunswick. .屜屲 . 68 Newfoundland .............................................69 Nova Scotia. .69 Ontario ...................................................69 Quebec ...................................................71 Saskatchewan. .屜屲 . .72 CUMMINS RESIDENTIAL GENERATORS ...........................73 COACH CARE MAP ...........................................74 CUMMINS ENGINES. .76 2 locator.cummins.com 395218_Cummins_5600464.indd 2 2/13/20 10:21 AM 100 YEARS OF POWER GENERATION Cummins is founded by Clessie Cummins in Columbus, Indiana. 1919 D.W. Onan & Sons was founded by D.W. Onan in Minneapolis, Minnesota (USA) Onan Inc. was founded by 1920 D.W. Onan Ten Lite First Onan generator 1926 produced by D.W. Onan & Sons CCK Introduction: First dedicated fixed mount 1967 generator installed in an RV Cummins acquired Onan 1986 Corporation Last genset product off the Fridley Line Introduction of first variable speed inverter-based 1996 generator Introduction of first electronic 2000 fuel-injected RV generator Introduction of first 2005 hybrid-based RV generator set 2010 Two million generators produced 2020 100 years of power generation locator.cummins.com 3 395218_Cummins_5600464.indd 3 1/9/20 12:37 PM Nameplate / Description Each Onan generator has a model/spec number description, which is shown on the serial number tag attached to the generator. Here is a representation of the tag on an Onan QG 4000. Note the highlighted letter code, in this case P, which denotes the specification type of the particular generator, which can then be referred to as spec P. This information is helpful in determining which parts to use if service is needed at some point in the future. Note your new Cummins model identifier and spec code in the boxes below. Then if you need to obtain service parts in the future, you’ll have an easily accessible record to speed the process. Model/Serial Number Record When contacting a Cummins authorized RV service and parts dealer for service, maintenance or parts questions, always refer to the complete model, spec and serial number of your Onan RV generator. These numbers are printed on your generator unit nameplate. Write them below for easy reference. Model No: Serial No: Photograph Your Nameplate Anytime you contact Cummins or your dealer for service, parts or questions about your generator, it is important to have your nameplate information handy. One way to do this is to take a photograph of your generator’s nameplate and store it on your phone. The next page shows you where to find the nameplate on your generator. 4 locator.cummins.com 395218_Cummins_5600464.indd 4 1/9/20 12:37 PM Nameplate / Location ONAN QG - 5500 - 7000 ONAN QD - 3200 ONAN QG - 3600 - 4000 ONAN QG - 2500 - 2800 ONAN QD - 10000 - 12500 ONAN QD 6000 - 8000 locator.cummins.com 5 395218_Cummins_5600464.indd 5 1/9/20 12:37 PM WHEN YOU’RE LOOKING FOR AN AUTHORIZED ONAN RV GENERATOR SERVICE DEALER, YOU DON’T HAVE TO LOOK FAR. CUMMINS CARE: 1-800-CUMMINS SELECTING A CUMMINS AUTHORIZED SERVICE DEALER The authorized RV service dealers shown in this directory should be your primary contact for your fixed mount RV generator parts, service and warranty needs. This directory includes both Cummins Sales and Service locations as well as Authorized RV service dealers organized alphabetically by state. Cummins Sales and Service locations have a new and improved Coach Care™ Program which now offers complete engine, chassis and major systems service. While all of our Cummins Sales and Service facilities can repair your Cummins engine and generator, we’ve partnered with Spartan at 60+ U.S. Coach Care™ locations to offer chassis service to get you back on the road again. Authorized RV Dealer locations listed as Emerald have completed the required training courses. RV dealers listed as Platinum have completed the Emerald dealer requirements, as well as supplemental troubleshooting training class. We suggest you follow these steps to obtain the most responsive service from your local dealer. 1. Locate the authorized RV service dealers closest to your home or destination. If near a state border area, also refer to the dealers listed in an adjacent state. 2. Before calling the authorized RV service dealer, have the following information available: – Onan generator model and serial number – Date of purchase 3. Call the authorized RV service dealers first, explain the problem, and make an appointment. If you have difficulty arranging for service from the authorized RV service dealer, please call 1-800-CUMMINS. They will assist you in resolving any problems. READILY AVAILABLE PARTS AND ACCESSORIES Our authorized dealers also offer a complete line of accessories, replacement and tune up-parts, and oil and maintenance chemicals specifically designed for your Onan RV generator. For optimum generator life and operation, insist on Genuine Cummins parts and chemicals. KEEP THIS DIRECTORY AT YOUR FINGERTIPS We suggest you keep this directory in your RV for quick reference to easily locate and contact your nearest authorized RV service dealer. And you can easily locate your nearest authorized RV service and parts dealer online at locator.cummins.com 6 locator.cummins.com 395218_Cummins_5600464.indd 6 1/9/20 12:37 PM ALABAMA 10 5 6 1 7 3 8 9 2 4 Alabama ALABAMA CUMMINS SALES AND SERVICE