African Banking Corporation - A Profile Rating : A2 (Short term) | BBB (Long term) “Empowering you to achieve the extra ordinary” www.abcthebank.com ABC Bank is regulated by the Central Bank of kenya Contents About ABC Bank .........................................................................................................................3 Our Group Companies ...............................................................................................................4 Mission, Vision & Core Values ...................................................................................................5 Important Milestones ................................................................................................................6 Awards and Accolades ...............................................................................................................7 ABC Bank Group Structure .........................................................................................................8 Board of Directors .....................................................................................................................9 Senior Management Team..................................................................................................10-11 Business Units ..........................................................................................................................12 Products and Services ..............................................................................................................13 Partnerships........................................................................................................................14-16 Key Events 2015 - 2016 ......................................................................................................17-20 Performance Overview .......................................................................................................21-27 Branch Network .......................................................................................................................28 Why ABC Bank .......................................................................................................................29 African Banking Corporation Limited 2 About ABC Bank We are a mid-sized, award-winning indigenous bank with over 30 years of experience. We believe in personal growth and development: where you are today should only be a launch-pad to greater things tomorrow. We are willing and eager to take the growth journey with you as your dependable financial partner. As per our vision, “empowering you to achieve the extraordinary,” we would like you to believe that nothing is beyond your reach, with ABC Bank as your financial partner. Our Branch network: We have 12 branches countrywide: Nairobi: • Westlands • Koinange Street •Industrial Area •Libra House on Mombasa Road Opened in 2016: • Thika Road Mall (TRM) • Greenhouse Mall (GHM) on Ngong Road Upcountry: • Mombasa • Kisumu • Meru • Eldoret • Lamu • Nakuru ABC Bank has carved a special niche in providing focused financial services and solutions to a wide range of clients who include individuals, Small and Medium Enterprises, Corporate organizations, Saccos, Learning Institutions, Religious institutions and service providers for various economic sectors. We facilitate efficient service to our business clients through innovative, customized financial solutions, emphasizing our main strengths in asset finance, trade finance, international and local remittance solutions, invoice discounting, overdrafts and term loans. We also have a variety of banking solutions that are flexible and focused on meeting the specific financial needs of our individual customers in each economic sector of East Africa. ABC Bank Group Companies - ABC Bank - Kenya, ABC Capital Bank – Uganda, ABC Capital Limited and ABC Insurance Brokers. African Banking Corporation Limited 3 Our Group Companies ABC CAPITAL LTD ABC Capital is a leading stock brokerage company in Kenya offering a flexible range of world class wealth management services to investors in the East Africa region. As a member and shareholder of the Nairobi Securities Exchange (NSE) since inception in 1954, the firm has shared a rich heritage in the fortunes of one of Africa’s leading stock markets. ABC Capital was acquired by African Banking Corporation Limited (ABC Bank) in 2008. Thus ABC Capital immediately benefited from ABC Bank’s professionalism and key competencies of relationship management and expert approach in terms of its operations embodied in the ISO 9001:2008 certification awarded to the bank in January 2008. This makes ABC Capital’s client experience, provided through the bank’s branch network, exceptional. ABC INSURANCE BROKERS LTD Previously known as Flagship Insurance, ABC Insurance Brokers (ABCIB) is a member of the Association of Insurance Brokers of Kenya (AIBK) and is registered by the Insurance Regulatory Authority (IRA). ABCIB offers a wide range of comprehensive products such as motor vehicle, fire, computer, marine, burglary, and life insurance. Other products include work injury benefits (WIBA) compensation, mortgage protection, bonds and domestic package insurances. ABCIB has been in existence for over 22 years, and has a strong team of experienced professionals, guided by the company principles of customer-centricity, integrity, credibility and accountability; to meet individual and family insurance needs, as well as a variety of business insurance products. ABC CAPITAL BANK UGANDA The Bank started its journey in 1993, as a deposit taking financial institution then trading by the name Capital Finance Corporation Limited, licensed and supervised by Bank of Uganda under the Financial Institutions Act 2004. In 1999, in order to diversify its products range, the institution applied to the Bank of Uganda for a Forex Bureau License which allowed it to establish a fully owned subsidiary under the name Capital Finance Corporation Forex Bureau. With this solid background, Capital Finance Corporation Limited looked forward to the next momentous step of converting into a fully fledged commercial bank. As advised by Bank of Uganda, Capital Finance Corporation Limited sought a strategic banking partner and identified one in ABC Bank, a fast growing, Kenyan-incorporated private bank of 25 years. Through the tireless efforts of the Directors of Capital Finance Corporation Limited, and after adhering to all the formalities and stringent requirements of the Bank of Uganda, ABC Capital Bank Limited Uganda came into being. It was licensed by Bank of Uganda as a commercial bank on 26th February 2010. With a four branch network in Uganda, the Bank is aggressively growing both in retail as well as corporate banking business. African Banking Corporation Limited 4 Our Vision, Mission & Core Values OUR VISION Empowering you to achieve the extraordinary OUR MISSION To nurture long lasting relationship with all our stakeholders through innovative value adding financial solutions and services that help them realize their objectives OUR CORE VALUES • Customer Centricity • Professionalism • Team work • Excellence • Commitment OUR GOAL To be East Africa’s leading bank in innovation, Products & Process transfer and customer delight!! African Banking Corporation Limited 5 Important Milestones 2016 • Opened Thika Road Mall and Green House Mall branches • Think Business Special Award for Product Innovation (County Revenue Collection) 2015 • ABC Insurance Brokers , an ATI approved agent,2014 acquired • First Bank to launch new Money Transfer service- Transfast • Successful 1Bn Bond issue - 157% subscription recorded • Signed MOU with East African Exchange (EAX) establishing • Rating upgrade by GCR from A3(KE) to A2(KE) e-trading in commodities • Launch of Agent Banking with Post Bank (99 outlets) • Established business relationships with counties and saccos and 890 Mashinani Agents countrywide • Maintained Stable rating by GCR : A2(KE) • Commencement of SACCO partnerships & collaboration 2012 2008 • ABC Capital Bank, Uganda formally added to the fold • ABC Capital Ltd(Kenya), a brokerage firm, acquired • The First bank in Kenya to receive a Euro 7m credit facility for • The first bank in Kenya to receive full ISO certification onward lending to SME’s from the European Investment Bank (EIB) ( ISO 9001:2008) 2007 1995 • Business model realigned into SBUs: Corporate, • CFC Ltd transformed into ABC Bank Business & Retail Banking 1984 • Opening of “Consolidated Finance Company Ltd (CFC Ltd), Nairobi Kenya” African Banking Corporation Limited 6 Awards & Accolades 2016 2014 2013 2012 Think Business Awards Champions of Governance Champions of Governance Awards Best Bank Award •Special Award For Product Innovation Award 2014 •Finance & Investments Sector Tier III – 1st Position - County Revenue Collection •1st Runners-up Overall 3rd Position Best Bank in SME Banking and Management Solution • 1st Runners-up in the Finance The Banking Awards - 3rd Position and Investment Category •Fastest growing Bank – 2nd Position Best Bank in Product Innovation •First non listed bank to win •Best Bank in product Innovation - 3rd Position 2015 Champions of Governance award (M-Transfer)– 3rd Position The Banking Awards The Banking Awards •Best Bank in technology use •Best Bank in Product Innovation- •Best Bank in Internet Banking – 2nd Position 1st Runners Up 1st Runners up 2011 2010 2009 2007 Innovation Award The Banking Awards The Banking Awards The Banking Awards •3rd Position •Best Bank in Customer Satisfaction • Best Bank