Higher Education Student Services Handbook 2016-2017 working in partnership with Contents Higher Education Student Services 4 Security Regulations 8 Student Finance 10 Budgeting 14 Help for HE Students with Disabilities 19 Mental Health and Wellbeing 20 Travel 22 Accommodation 25 Behaviour at South Essex College 27 Peer Mentoring 28 Academic Difficulties on Course 29 Changing Your Degree Course 31 Study Skills Guidance 32 Check List 33 Information Technology (IT) 34 College Reprographic Unit (CRU) 37 Graduation 38 South Essex College Memorabilia 38 Careers 39 Student Union 43 Sports and Recreation 44 Chaplaincy 44 Useful Information and Addresses 46 24hr Timetable Back Cover 3 Higher Education Student Services The Forum Southend-on-Sea is ideally situated just off Southend The Forum The HE Support Forum Team: High Street, easily reached by public transport. Car parking is available at South Essex College and at University Square. The HE Student Services team is based Lorraine Brophy; on the third floor of the Southend Forum Senior Learning Mentor The Forum and deal with a range of issues including; [email protected] Elmer Square disability support, study skills, careers Southend-on-Sea Elinor Harwood-White; Essex, SS1 1NS advice and guidance, funding issues and Higher Education Careers Coordinator any other general concerns that may be [email protected] impeding on your studies. This location is designed exclusively for HE students and Louise Worsfold; allows the team to be in direct contact Study Skills Facilitator A12 with students, lecturers and staff. This [email protected] A130 means students feel better supported. J28 Grace Stickland; The modern facilities cater to meet Undergraduate Support Advisor students’ needs and include spacious [email protected] A127 Basildon lecture rooms, study areas and IT J29 Station A127 Southend facilities. For security purposes the Forum Team Email; Victoria has an entry system where you can only If you have any questions or concerns out Basildon A13 Southend Central Southend gain access through using your security/ of office hours please email them to: on Sea M25 identification card, which is issued to [email protected] you when you enrol with a coloured A13 lanyard appropriate to your level of study. Facebook LONDON Please be aware that you will not gain J30 River Thames Please visit our Facebook page below entry to the Forum unless you remember Grays your security/identification card. where you will find interesting articles Grays and research, information about national Station and local events, employability skills, funding, disability, graduate schemes, voluntary work, useful video clips and website links and much more. A127 Southend www.facebook.com/hestudentservices Southend-on-Sea Victoria Working Hours: Hamlet Court Rd High Street A13 • Monday – Thursday: 8.30am – 5pm A13 Warrior • Friday: 8.30am – 2.30pm Square (NB: we can be flexible to meet the Milton Rd needs of the students) Queensway Southend Central Western Esplanade Adventure Island Pier 4 5 HE Student Assessment Year Planner 2016 - 17 Instalment payment dates (IPD 1-3): HE academic year commences - Mon 19 September 2016 | HE academic year ends - Fri 26 May 2017 1st instalment payment deadline Fri 21 Oct 2016 | 2nd instalment payment deadline Fri 3 Feb 2017 | 3rd instalment payment deadline Fri 5 May 2017 Week College Year HE Teaching Mon Tue Wed Thu Fri Sat Activity/Commentary Beginning (Week No.) (Week No.) 08 01 Mon 08.08.16 Deadline for appeals against Y3 exam board 15 02 Mon 15.8.16 Resit course work deadline Mon 15 to Fri 19.8.16 Resit exam week Fri 19.8.16 Deadline for submission of extenuating circs for resit period August 22 03 29 04 29.08.16 Bank Holiday 05 05 Mon 5.9.16 UoE HE resit exam board Tues 6.9.16 UAL HE resit exam board Wed 7.9.16 Resit results published 12 06 Mon 12 to Wed 14.9.16 HE Y1 enrolment Thu 15 to Fri 16.9.16 HE Y1 induction and “mop up” enrolment Thu 15 to Fri 16.9.16 Resit re-enrolment September 19 07 01 T1 START Mon 19.9.16 HE student term 1 starts Wed 21.9.16 Y1&Y2 appeals deadline from resit board 26 08 02 03 09 03 Wed 5.10.16 Y3 appeals deadline against resit board 10 10 04 Fri 14.10.16 Deadline for late enrolments/transfers October 17 11 05 IPD1 Tue 18.10.16 Graduation ceremony @ Cliffs Pavilion Fri 21.10.16 First instalment due for self payers (IPD1) 24 12 Fri 24 to Fri 28.10.16 HE reading week 2016 31 13 06 Key 07 14 07 HE Teaching weeks Term 1 Monday 19.9.2016 - Friday 16.12.2016 14 15 08 November HE Teaching weeks Term 2 Tuesday 03.1.2017 - Friday 31.3.2017 21 16 09 HE Teaching weeks Term 3 Tuesday 18.4.2017 - Friday 26.5.2017 28 17 10 Mon 28.11.16 Deadline for applying for special considerations for Jan 2017 exams Instalment payment dates (IPD 1-3) 05 18 11 Mon 5.12.16 Ethical clearance deadline Disruption to facilities likely for scheduled annual maintenance 12 19 12 T1 END Fri 16.12.16 HE student term 1 ends December Flexible student provision - Forum open 19 20 Fri 16 to Fri 23.12.16 Flexible student provision - Forum open 26 21 Mon 26.12.16 College closes for Xmas/New Year break Students must make themselves available to undertake resits 02 22 13 T2 START Tue 3.1.17 HE student term 2 starts 09 23 14 Mon 9 to Fri 13.1.17 HE exam week (January series) What happens if I leave my course? January 16 24 15 Mon 16 to Fri 20.1.17 HE review week (Term 1 Feedback for students) You will be liable for tuition fees, even if you leave your course early. See document entitled ‘Regulations relating to Registration’ 23 25 16 and ‘Fee Table & Payment Schedule’. 30 26 17 IPD2 Fri 3.2.17 Second instalment due for self payers (IPD2) www.southessex.ac.uk/higher-education/higher-education-policies 06 27 18 Students who withdraw or intermit after 13 28 Mon 13 to Fri 17.2.17 HE reading week Friday 14th October 2016 and before Friday 23rd December 2016 February 20 29 19 Mon 20 to Fri 24.2.17 UAL mid-year exam boards 25% of fees payable 27 30 20 Students who withdraw or intermit after 06 31 21 Monday 2nd January 2017 and before Thursday 24th March 2017 50% of fees payable 13 32 22 March Students who withdraw after 20 33 23 Fri 24.03.2017 deadline for intermission Monday 10th April 2017 27 34 24 T2 END Fri 31.3.17 HE student term 2 ends 100% of fees payable 03 35 Mon 3 to Fri 7.4.17 Flexible student provision - Forum open 10 36 Mon 10 to Thu 13.4.17 Flexible student provision - Forum open Fri 14.4.17 Bank Holiday April 17 37 25 T3 START Mon 17.4.17 Bank Holiday Tue 18.4.17 HE student term 3 starts 24 38 26 Mon 24.4.17 Deadline for applying for special considerations for May series examinations 01 39 27 IPD3 Mon 1.5.17 Bank Holiday Fri 5.5.17 Ethical clearance deadline Fri 5.5.17 Final Instalment due for Self Payers (IPD3) 08 40 28 May 15 41 29 22 42 30 T3 Mon 22 to Fri 26.5.17 HE exam week (May series) Fri 26.5.17 Deadline for submitting claims for extenuating circumstances Fri 26.5.17 HE student term 3 ends 2017 29 43 Mon 29.5.17 Bank Holiday Tue 30.5.17 to Fri 2.6.17 Flexible student provision - Forum open 05 44 Mon 5 to Fri 9.6.17 HE Exhibition/show week/Media & Performing Arts/Art & Design events tbc 12 45 Mon 12.6.17 Extenuating circumstances panel Mon 12 to Fri 16.6.17 HE Exhibition/show week/Media & Performing Arts/Art & Design events tbc June 19 46 Mon 19 to Fri 23.6.17 Pre-Examination Boards 26 47 03 48 Mon 3 to Fri 7.7.17 Examination boards 10 49 Mon 10.7.17 End of year results published / resit assessments available to students July 17 50 Mon 26.6.17 Mon 17.7.17 Award / withdraw transcripts posted to final year students 24 51 to Mon 24.7.17 Deadline for appeals Y1&Y2 students 31 52 Fri 15.9.17 07 01 Disruption to facilities Mon 7.8.17 Deadline for appeals Y3 students Mon 7 to Fri 11.8.17 Resit exam week Fri 11.8.17 Resit coursework deadline 14 02 likely due to scheduled Mon 14.8.17 Deadline for claims for extenuating circumstances (Form B) for resit period August 21 03 annual maintenance 28 04 Mon 28.8.17 Bank Holiday Fri 1.9.17 UoE resit exam board and extenuating circumstances panel 04 05 Mon 4.9.17 UAL resit exam board and extenuating circumstances for resit period Tue 5.9.17 Resit results published online re-enrolment opens for successful students 11 06 Mon 11.09.17 HE year 1 enrolment starts Thu 14 to Fri 15.9.17 Mop up enrolment, Y1 Induction Fri 15.9.17 Y1&Y2 appeals deadline for decisions of resit exam board September 18 07 T1 Mon 18.09.17 HE student term 1 starts Mon 18 to Fri 22.9.17 Transcripts provided to continuing students 25 08 Fri 29.9.17 Y3 appeals deadline for decision of resit exam board 6 This HE Student Year Planner is also available as a PDF: www.southessex.ac.uk/higher-education 7 Security Regulations ID Cards Fire Alarm Opening times of South Essex College buildings Security is taken seriously at South Essex During your time at college you will The Forum – Southend (All year) Thurrock Learning College and when you enrol you will experience a fire alarm.