Annual Report 2011/12 Department of Economic Development and Tourism Western Cape Government SUBMISSION OF THE ANNUAL REPORT TO THE EXECUTIVE AUTHORITY Mr Alan Winde Minister of Finance, Economic Development and Tourism I have the honour of submitting the Annual Report of the Department of Economic Development and Tourism for the period 1 April 2011 to 31March 2012. Solly Fourie \ 31 July 2012 DEPARTMENT OF ECONOMIC DEVELOPMENT AND TOURISM – ANNUAL REPORT 2011/12 1 CONTENTS Submission of the Annual Report to the Executive Authority .................................................................................................01 Approved Senior Structure as at 31 March 2012 ....................................................................................................................06 PART ONE: GENERAL INFORMATION .........................................................................................................................................08 1.1 Vision ...........................................................................................................................................................................08 1.2 Mission statement .......................................................................................................................................................08 1.3 Goal .............................................................................................................................................................................08 1.4 Values ..........................................................................................................................................................................08 1.5 Organisational structure ............................................................................................................................................08 1.6 Legislative mandate ..................................................................................................................................................09 1.7 Entities reporting to the Minister ................................................................................................................................10 1.8 Minister’s statement ...................................................................................................................................................10 1.9 Introduction by the Head of the Department..........................................................................................................11 PART TWO: INFORMATION ON PREDETERMINED OBJECTIVES .................................................................................................. 13 2.1 Overall performance .................................................................................................................................................13 2.1.1 Voted funds (budget management) ....................................................................................................................... 13 2.1.2 Aim of vote .................................................................................................................................................................13 2.1.3 Strategic outcome-orientated goals ........................................................................................................................13 2.1.4 Overview of service delivery environment for 2011/12 ...........................................................................................15 2.1.5 Overview of the organisational environment for 2011/12 .......................................................................................17 ........................................................................................19 ! "#$ .............................................................................20 2.1.7.1 Collection of departmental revenue ........................................................................................................................20 2.1.7.2 Departmental expenditure ....................................................................................................................................... 20 2.1.7.3 Transfer payments ......................................................................................................................................................22 2.1.7.4 Public entities ..............................................................................................................................................................27 2.1.7.5 Asset management ....................................................................................................................................................28 2.2 Programme performance .........................................................................................................................................31 2.2.1 PROGRAMME 1: ADMINISTRATION .............................................................................................................................31 2.2.1.1 Purpose .......................................................................................................................................................................31 2.2.1.2 Strategic objectives ...................................................................................................................................................31 2.2.1.3 Service delivery objectives and indicators ...............................................................................................................31 2.2.1.4 Performance indicators and targets ........................................................................................................................33 2.2.2 PROGRAMME 2: INTEGRATED ECONOMIC DEVELOPMENT SERVICES ......................................................................36 2.2.2.1 Purpose .......................................................................................................................................................................36 2.2.2.2 Strategic objectives ...................................................................................................................................................36 2.2.2.3 Service delivery objectives and indicators ...............................................................................................................36 2.2.2.4 Performance indicators and targets ........................................................................................................................39 2.2.3 PROGRAMME 3: TRADE AND SECTOR DEVELOPMENT ..............................................................................................45 2.2.3.1 Purpose .......................................................................................................................................................................45 2.2.3.2 Strategic objectives ...................................................................................................................................................45 2.2.3.3 Service delivery objectives and indicators ...............................................................................................................45 2.2.3.4 Performance indicators and targets ........................................................................................................................47 2 DEPARTMENT OF ECONOMIC DEVELOPMENT AND TOURISM – ANNUAL REPORT 2011/12 2.2.4 PROGRAMME 4: BUSINESS REGULATION AND GOVERNANCE ..................................................................................58 2.2.4.1 Purpose .......................................................................................................................................................................58 2.2.4.2 Strategic objectives ...................................................................................................................................................58 2.2.4.3 Service delivery objectives and indicators ...............................................................................................................58 2.2.4.4 Performance indicators and targets ........................................................................................................................62 2.2.5 PROGRAMME 5: ECONOMIC PLANNING ..................................................................................................................68 2.2.5.1 Purpose .......................................................................................................................................................................68 2.2.5.2 Strategic objectives ...................................................................................................................................................68 2.2.5.3 Service delivery objectives and indicators ...............................................................................................................68 2.2.5.4 Performance indicators and targets ........................................................................................................................69 2.2.6 PROGRAMME 6: TOURISM, ARTS AND ENTERTAINMENT.............................................................................................75 2.2.6.1 Purpose .......................................................................................................................................................................75 2.2.6.2 Strategic objectives ...................................................................................................................................................75