NATIONAL LIBRARY OF AUSTRALIA ANNUAL REPORT 2009– 2010 Published by the National Library of Australia Parkes Place West PARKES ACT 2600 ABN: 28 346 858 075 Telephone: (02) 6262 1111 TTY: 1800 026 372 Facsimile: (02) 6257 1703 Website: www.nla.gov.au Annual report: www.nla.gov.au/policy/annual.html © National Library of Australia 2010 National Library of Australia Annual report/National Library of Australia – 8th (1967/68) Canberra: NLA, 1968 – v.; 25 cm. Annual. Continues: National Library of Australia. Council. Annual report of the Council = ISSN 0069-0082. Report year ends 30 June. ISSN 0313-1971 = Annual report – National Library of Australia. 1. National Library of Australia – Periodicals. 027.594 Coordinated by the Executive and Public Programs Division, National Library of Australia Printed by Paragon Printers Australasia, Canberra Full captions for the cover images can be found on the following pages. Clockwise from top left: p.2; p.2; p.46; p.46; p.139; p.139; p.139; p.18; (centre image) p.2 CONTENTS Letter of transmittal iii 1 INTRODUCTION 1 Chairman’s report 3 Director-General’s review 5 Summary of financial performance 11 2 CORPORATE OVERVIEW 17 Role 19 Legislation 19 Organisation 19 Corporate governance 21 Public accountability 25 Corporate management 30 Information technology 40 3 REPORT OF OPERATIONS 45 Strategy 1 48 Strategy 2 53 Strategy 3 57 4 FINANCIAL STATEMENTS 61 Audited financial statements 63 5 APPENDICES 111 Appendix A Council of the National Library of Australia and its Committees 113 Appendix B National Library of Australia Development Council 118 Appendix C National Library of Australia Committees 119 Appendix D Freedom of information statement 121 Appendix E Key supporting policies and documents 122 Appendix F Consultancy services 123 Appendix G Staffing overview 125 Appendix H Gifts, grants and sponsorships 129 Appendix I Treasures Gallery Appeal 131 Appendix J National Library of Australia Fund 134 6 GLOSSARY AND INDEXES 137 Glossary 139 Compliance index 141 Alphabetical index 142 vi Figures ANNUAL REPORT 2009–2010 Figure 1 Income, 2009–10 and 2008–09 11 Figure 2 Expenses, 2009–10 and 2008–09 12 Figure 3 Total assets, 2009–10 and 2008–09 13 Figure 4 Total liabilities, 2009–10 and 2008–09 14 Figure 5 Net cash flow, 2009–10 and 2008–09 14 Figure 6 Organisational structure, at 30 June 2010 20 Figure 7 Corporate governance structure, at 30 June 2010 21 Figure 8 Growth in digital collection storage, January 2003 to June 2010 41 NATIONAL LIBRARYNATIONAL AUSTRALIAOF Figure 9 Digital collection storage, by material, 2009–10 41 Figure 10 Use of Library web services, 2000–09 42 Figure 11 Number of collection items stored and maintained, 2006–07 to 2009–10 51 Figure 12 Number of collection items catalogued or indexed, 2006–07 to 2009–10 51 Figure 13 Number of physical collection items delivered to users, 2006–07 to 2009–10 55 Figure 14 Website access – pageviews, 2006–07 to 2009–10 56 Figure 15 Number of agencies subscribing to key collaborative services, 2006–07 to 2009–10 59 Figure 16 Number of records/items contributed by subscribing agencies, 2006–07 to 2009–10 59 vii Tables Table 1 Formal compliments received, 2009–10 28 Table 2 Formal complaints received, 2009–10 29 Table 3 Advertising and market research, 2009–10 29 Table 4 Salary ranges below SES level and number of employees, at 30 June 2010 31 Table 5 Premiums for injuries suffered, 2006–07 to 2009–10 (as a percentage of wages and salaries) 34 Table 6 Reporting requirements under the Occupational Health and Safety Act 1991 35 Table 7 Availability of nine key service areas, 2009–10 43 Table 8 Deliverables: Funds appropriated and spent, 2009–10 47 Table 9 Develop, store and maintain the National Collection: Deliverables and Key Performance Indicators, 2009–10 51 Table 10 National Collection – Processing [%] 52 Table 11 National Collection – Storage [%] 52 Table 12 Provide access to the National Collection and other documentary resources: Deliverables and Key Performance Indicators, 2009–10 55 Table 13 National Collection delivered [% growth] 56 Table 14 Collection Access – Service Charter [% growth] 56 Table 15 Website access – Pageviews [% growth] 56 Table 16 Provide and support collaborative projects and services: Deliverables and Key Performance Indicators, 2009–10 58 Table 17 Collaborative services standards and timeframes [%] 59 Table 18 Consultancy services let during 2009–10, of $10,000 or more (incl. GST) 123 Table 19 Staff distribution by division, 30 June 2010 125 Table 20 Ongoing and non-ongoing full- and part-time staff by classification and gender, 30 June 2010 126 Table 21 Staff by equal employment opportunity group and APS classification, 30 June 2010 127 Table 22 Training days, 2009–10 128 U." í>*v%\ PUBLISHED THE NEWSPAPER EVERY N/¡ OF THE THURSDAY. CAPITAL FEDERAL PRICE, 3d. CITY. FIRES ®lu> (Sift BUSH EMPIRE PARLIAMENTARIANS' VISIT íftatmir RâPID CITY DEVELOPMENT MENACE NORTH COAST MEETING IN PARLIAMENT HOUSE AT CENTRE FIRST Some Narrow Escapes BIG MOVE CIVIC SYDNEY, Thursday SPEAKER'S are ted by CHAIR CEREMONY Serious bush fires, repor RUSH TO SECURE SHOPS many North Coast towns.,- Settlers in the burning areas are making heroic efforts to conquer, the flames, but tele- A demand has set in for sites CANBERRA A REALITY TO THE PEOPLE phonic and telegraphic communication strong trading has been cut off in 'the majority of at Civic Centre and a number of shops have been let. districts north from Port Macquarie.. at either in course of or Most of the country between Port which are present construction, Canberra within the span of a been closer to reality with the has, week, brought Macquarie and Soivth" Grafton appears are a to let for not commenced. Owners in position of the th of ii is to serve. to be ablaze. numbers of cat- people Commonweal Australia, whom destined nobly Large of tle have been burned to'death. The1 five years from date completion. of cellent fuel, for Monday, October 11, 1926, will be known as one of the great days Aus' di y country affords ex are drive1« further ilics, which being this are traban It will be remembered as the on which a of imperial One of the most interesting develop- by company to be developed history. day gift significance heavy winds. by leases within the yes has been the sale of two next few weeks. was handed to the Parliament of Australia, as the day on which .a distinguished gathering Motorists had narrow escapes ments 1 Sub- Block 3, corner site at toiday when their cars were burned in held two of the banks on No. a valuable of Empire statesmen visited Canberra, as'the day when members of the Government and by the bush fire area, between Casino and Govern- the corner of Circuit and North ' of Civic Centre. The City not division Parliament of the Commonwealth at Canberra in numbers Lawrence. ( gathered previously has tlisposed of bou rne Avenue in No. 1 subdivis ion, . ment Bank Brisbane reports serious bush fires Savings attained, and as the day when the' first official took place in the new Houses Road Al"ïo Messrs. has been secured by Messrs. Fink and ~ gathering .n Southeíñ Queensland. Three farms lease No. G facing -1 of to of Parliament. were completely burnt out yesterday Oakley and Parkes, of Melbourne, Plottel, Melbourne, who propose Broofleld but the actual erect three 20 feet on lease 'n the district, while the Commercial Bank of Aus- shops the To the hundreds witnessed the to the tens of thousands were saved Brisbane it- who c:rcmony, and who homesteads rthbourne Avenue. OF WESTMINSTER AND tralia, has disposed of Lease No. facing No The four MEMORIES a Ltd.,- it a OP self is sui rounded by ring of bush heard radio, came as never the of and that H.AI.S. "VICTORY," SYMBOLIC by before, reality Canberra, message 5, which is from No. 6 by leases Nos. 9, 10, 11 and 12 which were EMPIRE UNITY. flrca, and the atmosphere is heavily separated Canberra had no to it is now "Australians to be exalted ' O'Dwyer, ator longer be vindicated; by ailerue 3hargcd with smoke a 20 feet right of way, to Mr. purchased recently by Sen Elliott, . * revered. Both these are to' have them and of. Caulfield, Melbourne. shops erected upon foi mal discussions among members of bank3 had secured sites on forthwith. in previously all parties all the Parliament«." ' PAY. l!!lll'l! TO smiled in Canberra on Il,l.llllilll1ilini!illll'l!ll /Henderson planted two Lombard, pop- GUP VISITORS No. 2 subdivision of Civic Centre and There has been an unprecedented (Applause). / MR. SPEAKER lar'trees on behalf of the visitors and NATÜRGMonday and embellished -with _"I feel tha,t in speaking on behalf of embraced the opportunity offering of demand for shops in this locality and thereafter the assemblage immediately .he United - Melbourne, Thursday. her Inimitable art tlio handlwoüc Kingdom Parliamentary sQsj^ring a profit on'the leases held in the enquiry has quite eclipsed any- into the chamber of the as the rush is proceeded Vssoclation, In the presentation of the Just "cup" setting "~ of man in *Uie creation of the No.' ? **? direction at House' in, hotelkeepcrs have 1 subdivision. thing experienced in this of Representatives. Speaker's Chair I under take an. almost the metropolitan Tederal A more n Union Jack to tariff. The ever the Eastlake indicat- Capital City Here, draped under imbljrnous task. The Chair has come agreed íaise their Leases No. 2 and 26, which -were shopping centre, Ideal Commonwealth increasing cost of principally to ' ' Hotting: foi Hie e\ent of 'and -Flag the historic ¿rom the House of I living - the value which is set on Representatives.