Parcel Post Compendium Online CM - Cameroon Cameron Postal Services – CAMPOST CMA Basic Services CARDIT Carrier documents international No transport – origin post 1 Maximum weight limit admitted RESDIT Response to a CARDIT – destination No 1.1 Surface parcels (kg) 30 post 1.2 Air (or priority) parcels (kg) 30 6 Home delivery 2 Maximum size admitted 6.1 Initial delivery attempt at physical No delivery of parcels to addressee 2.1 Surface parcels 6.2 If initial delivery attempt unsuccessful, 2.1.1 2m x 2m x 2m Yes card left for addressee (or 3m length & greatest circumference) 6.3 Addressee has option of paying taxes or No 2.1.2 1.5m x 1.5m x 1.5m No duties and taking physical delivery of the (or 3m length & greatest circumference) item 2.1.3 1.05m x 1.05m x 1.05m No 6.4 There are governmental or legally No (or 2m length & greatest circumference) binding restrictions mean that there are certain limitations in implementing home 2.2 Air parcels delivery. 2.2.1 2m x 2m x 2m Yes 6.5 Nature of this governmental or legally (or 3m length & greatest circumference) binding restriction. 2.2.2 1.5m x 1.5m x 1.5m No (or 3m length & greatest circumference) 2.2.3 1.05m x 1.05m x 1.05m No 7 Signature of acceptance (or 2m length & greatest circumference) 7.1 When a parcel is delivered or handed over Supplementary services 7.1.1 a signature of acceptance is obtained Yes 3 Cumbersome parcels admitted No 7.1.2 captured data from an identity card are Yes registered 7.1.3 another form of evidence of receipt is Yes Parcels service features obtained 5 Electronic exchange of information 7.1.4 Nature of this evidence 5.1.1 Use a track and trace system Yes notarised power of attorney. 5.1.2 Mandatory tracking events transmitted 7.2 Ordinary parcels EMC Departure from outward office of Yes 7.2.1 Signature of the addressee or his agent Yes exchange 7.2.2 Signature of a de facto agent No EMD Arrival at inward office of exchange Yes 7.3 Insured parcels EMH Attempted/Unsuccessful delivery Yes 7.3.1 Signature of the addressee or his agent Yes EMI Final delivery Yes 7.3.2 Signature of a de facto agent No 5.1.3 Optional tracking events transmitted EMA Posting/collection Yes Insured parcel service EMB Arrival at outward office of exchange Yes 8 Insured surface parcels admitted Yes EME Held by Customs Yes 8.1 Maximum insured value for surface EMF Out of Customs/Departure from inward Yes parcels (SDR) office of exchange 9 Insured air parcels admitted Yes EMG Arrival at delivery office Yes 9.1 Maximum insured value for air parcels EMJ Arrival at transit office of exchange Yes (SDR) EMK Departure from transit office of exchange Yes 9.2 Maximum insured value when the provisions of the Parcel Post 5.1.4 Dispatch messages transmitted Regulations are not applied PREDES Pre-advice of international dispatch Yes 10 Marking used for insured parcels V 2.0 information - origin post 10.1 CP 74 pink label used No RESDES Dispatch receipt information (response Yes V 1.1 to a PREDES) – destination post 10.2 CP 73 label and pink “insured” label Yes used 5.1.5 Ready to start transmitting data to Yes partners wishing to receive data 5.1.6 Other messages transmitted Cash-on-delivery service for parcel PRECON Pre-advice of international consignment Yes 11.1 Acceptance of Cash-on-delivery – origin post (COD) service for parcels RESCON Response to a PRECON – destination Yes 11.1.1 outbound COD parcels No post 11.1.2 inbound COD parcels Yes Date of last update : 06.11.2020 Page 1 of 10 Parcel Post Compendium Online CM - Cameroon Cameron Postal Services – CAMPOST CMA 11.2 Amount charged to the sender for the Integrated logistics service service (in SDR), in addition to postage charges: 17 integrated logistics service by Yes bilateral agreements provided 11.2.1 for ordinary parcels SDR 11.2.2 for insured parcels SDR Addresses for bilateral agreements 11.3 Additional amount for the delivery of No 18 Contact details of the person responsible for COD parcels questions concerning bilateral agreements 11.3.1 Fixed cost SDR 11.3.2 Value range or the value of the parcel Name: Mr DJANZE MAMELEM FRANCIS (explanation on how the service charge billed to the addressee is calculated): Function: CHEF DU POLE PRODUCTION COURRIER ET COLIS 11.4 Methods of payment accepted upon Address: CAMEROON POSTAL SERVICES delivery for the service charge billed DIRECTION GENERALE to the addressee BP 14 411 YAOUNDE - CAMEROUN Cash : No Tel: 1: (+237)2 22 50 72 15 Credit card : No 2: (+237) 6 91 14 50 72 Cheque : No Fax: (+237) Payment by mobile phone : No Other : E-mail [email protected] [email protected] 11.5 Methods of payment accepted upon delivery for the value of the COD parcel Cash : No Admissible radioactive material and infectious substances Money order : No Credit card : No 19 Radioactive materials admitted in Cheque : No 19.1 Air Parcels Payment by mobile phone : No Other : Inbound parcels No 11.6 Maximum value accepted for an inbound SDR Outbound parcels No COD parcel 19.2 Insured parcels Inbound parcels No Express delivery service Outbound parcels No 12 Express parcel delivery service Yes provided 20 Infected substances admitted in 12.1 If yes, parcels delivered by special No 20.1 Air Parcels messenger 12.2 If not, advice of delivery provided to Yes Inbound parcels Yes addressee Outbound parcels Yes 12.3 Charge collected at time of delivery to Yes 20.2 Insured parcels addressee 12.4 Amount collected per parcel (SDR) Inbound parcels Yes Outbound parcels Yes Parcels with advice of delivery 13 Admission of advice of delivery for Supplementary charges - Customs 13.1 ordinary parcels Yes 21 Non-dutiable parcels 13.2 insured parcels Yes 21.1 Threshold level below which parcels are No free of customs duties and other taxes Comments: Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges Yes and fees admitted 22 Dutiable parcels 22.1 Customs clearance fee collected for Yes parcels subject to import customs Fragile parcel clearance 15 Fragile parcels admitted Yes 22.2 Amount of fee collected Local currency 1200 FCFA Consignment service USD 16 Consignment service by bilateral Yes Comments: agreements provided Date of last update : 06.11.2020 Page 2 of 10 Parcel Post Compendium Online CM - Cameroon Cameron Postal Services – CAMPOST CMA 23 Customs clearance fee collected for No 30.2 specific areas only Yes for all items declared at customs Comments: Comments: Bureaux se trouvant hors zone douanière 24 Administration fees collected for No parcels subject to export customs Delivery procedures for parcels for which customs duty and clearance taxes are payable Comments: 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office No 31.2 Addressee’s address with collection of No Special charges - Storage customs duties and taxes at the time of delivery 25 Storage charge collected on a parcel Yes 31.3 Delivery to the addressee’s address No when it is kept beyond the prescribed after payment of customs duties and period, or in the event of return to taxes sender/redirection 31.4 Over the counter at the local post office Yes 25.1 Amount of charge per day/per parcel with immediate payment of customs Local currency 200FCFA duties and taxes 31.5 Other SDR 0,257 25.2 Period of charge, if not daily Period of retention Special delivery charges 32 Period of retention for parcels 26 Delivery charges collected at the time Yes of delivery in response to the advice 32.1 Normal period 1 Month(s) of arrival 32.2 Exceptional period 2 Month(s) 26.1 Amount of charge 33 Retention for parcels for which notice Local currency 2000 FCFA could not be sent or addressed to SDR 2,57 poste restante 33.1 Normal period 1 Month(s) 33.2 Exceptional period 2 Month(s) Special charges – Poste restante 27 Poste restante service provided Yes Parcels automatically retained 27.1 Amount of charge per parcel 34 A list of contact e-mail addresses for Local currency 200 FCFA accounting and verification notes is SDR 0,257 temporarily being maintained and published outside the compendia; 27.2 Basis for charge if not an amount per please refer to International Bureau parcel circular 75/2020. The UPU contact person for any updates to this list is [email protected]. Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Yes Office name: Centre des Colis Postaux de Douala Name: Mr NEBA SHU MICHAEL Delivery areas Function: CHEF CENTRE DES COLIS POSTAUX DOUALA 29 Parcels delivered to Address: CAMEROON POSTAL SERVICES (CAMPOST) CAMEROUN 29.1 all addresses No Tel: 1: (+237)2 22 50 75 87 2: (+237)677767555 29.2 specific areas only Yes Fax: (+) Comments: E-Mail: [email protected] Ministères Requests for withdrawal from the post or alteration, or Collection correction of address 35 Requests for withdrawal from the Yes 30 Collection of parcels at post offices post accepted provided for 35.1 Central office (in destination country) to 30.1 all addresses No which requests must be sent Date of last update : 06.11.2020 Page 3 of 10 Parcel Post Compendium Online CM - Cameroon Cameron Postal Services – CAMPOST CMA Office name: Service de la Qualité de Service Office name: Plateforme industrielle courrier colis Yaoundé / Name: Mr ATEBA AMOGO FRANCK PATRICK Centre des colis postaux de Douala Function: Chef de service Name: Mr DOOH EKOLLO RAYMOND (Yaoundé) / NEBA SHU Michael (Douala) Address: DIRECTION GENERALE Function: Chefs des deux Centres CAMEROON POSTAL SERVICES (CAMPOST) BP 14 411 YAOUNDE - CAMEROUN Address: CAMEROON POSTAL SERVICES (CAMPOST) Tel: