ANNUAL PERFORMER REVIEW RAISING THE VOLUME 01 WELCOME TO THE 2013/2014 ANNUAL PERFORMER REVIEW We remain committed to maximising THIS REVIEW OUTLINES the royalties due to you when your OUR COMMITMENT TO performances on recorded music are YOU AND SOME OF OUR CONTENTS played in public or in broadcast KEY ACHIEVEMENTS (TV, radio or online), whether in the IN 2013/2014. UK or (if you are a performer using our 01 WELCOME international service) around the world. 02 KEY ACHIEVEMENTS 04 PERFORMER BOARD CHAIRMAN AND CHIEF EXECUTIVE OFFICER OPENING STATEMENTS 08 HOW WE WORK 10 YOUR ROYALTIES EXPLAINED 15 MEMBERSHIP 17 CONTACT US 02 03 KEY ACHIEVEMENTS We are delighted to report INCOME FROM THREE REVENUE STREAMS IN 2013 that in 2013 we continued to increase revenues for BROADCAST our members. AND ONLINE: PUBLIC PERFORMANCE: INTERNATIONAL: £176.9m £73m £69.5m £34.4m collected in licence fees (+4% on 2012) £152.2m distributable revenue to members (+4% on 2012) 04 05 PERFORMER BOARD CHAIRMAN’S STATEMENT DEAR PERFORMER MEMBERS Director (representing featured performers) of sound recordings, streaming, download " Each year we see Welcome once again to another successful joining both Boards. It has been a real to own, and also issues surrounding the year and it is my privilege and honour delight to have the energetic input of Crispin implementation of Copyright Term Extension. better collection to present to you the Annual Performer Hunt (who, as you know, was the candidate It is vital that, in serving you, we are always techniques being Review for 2013/14. elected) and, together with Mark Kelly seeking to do what is in the performer’s best (the other Performer Director re-elected interest and developing systems and implemented and The year has been a remarkable one in in 2013 specifically representing featured processes to maximise your earnings. both the level of collection and distribution fresh and new performers), they have been tremendous to PPL’s members, building upon the As part of our expanding service to assets to the performer community. international previous years of investment, newly signed members we now hold monthly open group agreements being international agreements and greater, Each year we see better collection sessions at Upper James Street where, and more efficient implementation of techniques being implemented and fresh afterwards, it is possible to have direct signed and this has licensing agreements in general. and new international agreements being one-to-one discussions with the team on any led to increasing signed and this has led to increasing aspect of repertoire or other individual PPL The work of the PPL staff has been one revenues for PPL. In addition, with better topics. Alternatively, as part of our open revenues for PPL." of dedication and commitment to the ways of collecting performer data and door policy, members can book one-to-one membership. On behalf of the Performer particularly working ever more closely discussions at their own convenience. Earlier Board, I would like to thank them all. with overseas Collective Management in the year, as part of the extension of the We are proud to be able to report that, Organisations (CMOs), we are able to service, we made it possible for members since 2006 when the Performer Board was distribute more money and more accurately. to join 'PPL in Session' remotely via the web. established, each year has brought more This is always of great importance and, We never forget that it is you, the membership, money to the performer community. Through whilst it has been a long journey, it does that we serve and we are proud of our the streamlined and ever-improving business mean that each year brings greater achievements in doing so. We will continue models that are constantly being worked efficiencies and fairness - which is a key to grow and expand the company so that upon at PPL through the Board, we remain element in PPL’s remit. we can provide you with a first class service optimistic that this will continue. The Performer Board and the main PPL Board which, as performers, you deserve. As previously reported, 2013 saw the debate at the highest industry levels all the key constitutional change in the main PPL Board issues pertaining to performers. These have Gerald Newson which resulted in a further Elected Performer included critical topics such as the definition Chairman, PPL Performer Board 06 07 CHIEF EXECUTIVE OFFICER’S STATEMENT " Over the years DEAR PERFORMER MEMBERS We have also been seeking to deliver a first class GROWTH OF TOTAL DISTRIBUTABLE REVENUES TO MEMBERS we have seen Over the years we have seen how PPL revenues experience to our members, in order to make your have become much more significant as the music engagement and relationship with us as effective how PPL revenues industry continues to evolve. In 2013 I am as possible. We attended numerous events across have become delighted to report that we increased licence the country to help inform you of how you can £92.9m £124.1m £130.8m £146.6m £152.2m fee income by 4%, to £176.9m, and distributable maximise your royalties. We also extended our much more income by 4% to £152.2 million. While working hours and made improvements to our significant as the international revenues declined slightly for reasons systems so that you can search the repertoire music industry explained later in the review, we saw a strong database and make claims more easily. Having uplift in broadcast and public performance seen the considerable benefits of recent IT systems continues to 175 revenues. This good progress has continued investment, ongoing work in that area remains evolve." in 2014 which is particularly gratifying as we a key priority and further changes will be celebrate our 80th anniversary. delivered through 2015 and beyond in response 150 to the feedback that you provide to us. We continued our efforts to provide an excellent 125 customer service to members and licensees, and On the international front, we have been working completed the first year operating under our new hard to improve the efficiency and accuracy 100 Codes of Conduct. These are codes supported by of the collections process around the world. a Comments, Feedback and Complaints process The ongoing evolution of this market is giving rise 75 culminating in an independent Ombudsman to considerable opportunities for joint working service should any member or licensee remain between international CMOs. Given the size, 50 unhappy with the service that they have received popularity and success worldwide of their from PPL. I was also very proud that, for the recorded music repertoire, PPL’s members should 25 second year in succession, we reached the finals benefit significantly from more efficiency and of two different customer service awards. accuracy across the global community of CMOs 0 if that can be achieved. On our members’ behalf, On the licensing side, we invested greater this will therefore be an important strategic priority resources in seeking to ensure that all businesses for PPL going forwards. 2009 2010 2011 2012 2013 are aware of the need for a licence if they are playing commercial recordings in public. In conclusion, I would like to thank the Performer We also extended our working relationship with Board and main PPL Board for their continued PRS for Music. Not only do we now operate insights, support and governance. Above all, a number of joint licensing solutions, we have I would like to join Gerald in thanking the PPL also been raising awareness of the value of your staff, whose hard work and dedication are very music to businesses across the country through much appreciated. Here’s to the next 80 years. our joint MusicWorks initiative, ultimately helping us to maximise the licensing revenues Peter Leathem that we are able to collect on your behalf. Chief Executive Officer, PPL 08 09 HOW WE WORK BROADCAST AND ONLINE PUBLIC PERFORMANCE INTERNATIONAL 1. LEGAL 2. OUR THREE REVENUE STREAMS 3. DATA AND SYSTEMS 4. PAYMENTS The law gives our performer and PPL exists to ensure that all those that invest their time We process billions of seconds of airplay data From that we are able to pay you record company members the right and talent in making recorded music are paid fairly for their work. which we receive from broadcasters, businesses for the use of your recorded music. to be paid when their recorded music and international CMOs to understand what is Broadcast & Online: We work with and license hundreds of broadcasters is played in public and broadcast being played where and when. to make sure that you are paid fairly whenever your repertoire is aired. (on TV, radio and online). We use this information and match it with the Public Performance: We license hundreds of business premises across repertoire held on our database. the UK that play recorded music. International: We have agreements with 71 overseas CMOs to help you get paid when your music is played internationally. 10 | YOUR ROYALTIES EXPLAINED 11 PUBLIC PERFORMANCE We license hundreds of thousands of IN 2013: business premises across the UK that play recorded music. These include bars, nightclubs, shops, offices, factories, gyms and many other business types. £69.5M 350,000 There has been a continued focus on raising WAS GENERATED IN PUBLIC VENUES ACROSS THE WE FIND HAVING MUSIC awareness of the need for a licence and the PERFORMANCE INCOME UK WERE LICENSED PLAYING IN OUR STORES benefits of music to business – particularly in our joint work with PRS for Music. Along CREATES A RELAXED AND INFORMAL with the development of online licensing, " WE ISSUED IN EXCESS OF WE INTERACTED WITH staff training and extended opening hours, ENVIRONMENT FOR BOTH CUSTOMERS this led to significant increases in the number AND STAFF.