5Q with Duncan Patterson, Chair of the Delaware Thoroughbred Racing Commission April 3, 2018 | Vol. 5 • No. 7 | DelawareBusinessTimes.com | $2.00 9 OPIOID CRISIS ENTERS THE WORKPLACE 12 KENTMERE FIRM LOOKS TO REDUCE HEALTH COSTS 16 BROADWAY BOUND Executive Director Bud Martin leads Delaware Theatre NEW HEALTH Company's revival with new lineup | 10 CENTER PIONEERS FAMILY CARE 18 FINAL THOUGHTS WITH ANDREA TINIANOW Business, blockchain and entrepreneurial spirit 35 2 | April 3, 2018 DELAWARE BUSINESS TIMES DelawareBusinessTimes.com Brian Simmons and Steve Masterson CO-FOUNDERS WASTE MASTERS SOLUTIONS An environment for growth. Understanding what’s important. When Steve Masterson and Brian Simmons founded Waste Masters Solutions, there was never a question of which bank they would choose. M&T Bank’s service-oriented approach was ideal for their environmental solutions company. Since 2010, our guidance and financing resources have supported their goals for expansion. And Waste Masters Solutions is well on its way, now working with large-scale clients, including two major sports franchises across the tri-state area. To learn how M&T can help your business, call Mark Hutton at 302-651-1204 or visit mtb.com/commercial. DEPOSITORY AND LENDING SOLUTIONS | TREASURY MANAGEMENT | MERCHANT SERVICES | COMMERCIAL CARD Equal Housing Lender. ©2018 M&T Bank. Member FDIC. 16773 Delaware Business Times / 10”w x 13”h DelawareBusinessTimes.com DELAWARE BUSINESS TIMES April 3, 2018 | 3 FIRST LOOK Founded 2014 A Biweekly Newspaper Serving Of course God loves us — after all, he gave us baseball Delaware’s Business Community Vol. 5, No. 7 dated April 3, 2018 © Copyright 2017 by Today Media, All Rights Reserved. If God had created an 11th foul-up seems obvious. We “get on base,” and we’re in This newspaper or its trademarks may not be reproduced in whole or in part in any form or by Commandment, doubtless it would contention. any means electronic or mechanical, including have said, “Baseball shall always be photocopying or recording, or by any information Which of us can ever forget in the classic baseball storage and retrieval system now known or hereafter played in the daytime.” lm “Field of Dreams” the special place re ective author invent without written permission from the Publisher. And a 12th might have been For licensing, reprints, e-prints, plaques, e-mail Terrence Mann, inimitably played by James Earl Jones, [email protected]. “ e pitcher always shall bat. who intones… No designated hitter.” “ e one constant through all the years, Ray, has CEO/President At the risk of a bit of sacrilege, this been baseball. America has rolled by like an army of Publisher Sam Waltz Robert F. Martinelli Founding Publisher column celebrates the beginning of steamrollers. It has been erased like a blackboard, rebuilt Associate Publisher the 2018 baseball season, with all 30 and erased again. But baseball has marked the time. is Chris Walus teams opening on the same day last eld, this game: it’s a part of our past, Ray. It reminds of us Editor week, and the Phillies’ home opener on ursday. of all that once was good and it could be again.” Christi Milligan Baseball is yet more proof of God’s love for us. In a world where the rules of even important stu can Digital Editor/Senior Reporter And, for a business publication column, business and change overnight — the NFL last week changed the rule Alex Vuocolo sports — particularly baseball — have been interwoven de ning what is “a catch” in a football pass play — can you and integrated since virtually the beginning of time. at Copy Editor imagine anyone changing a rule about what a score is in Al Kemp seems particularly the case for baseball where so many baseball? Or whether a batter should be entitled to four Director of Digital Strategy business and professional leaders take more than a strikes as well as four balls? Greg Mathias passing interest in the game. Like life, baseball seems the ultimate in a collective Vice President of Business Development Just days before the opener, I returned from my 10th (social?) sport that also is the ultimate in individual Charlie Tomlinson Annual Talent Evaluation Project in Clearwater, Florida, performance. We create a society, or a sub-set of one, Director of Business Development otherwise known as MLB Spring Training. Avie Silver on the baseball eld, and at work, by how each of us I saw 18 games in 21 days in seven ballparks, rising early Sales to work in the mornings and working in the evenings, contribute to the whole, but the performance of each Lisa Fleetwood, Roger Girke of us seems clear every day in every play. Tiffany Giroux to avoid calling my time there “a vacation.” Some sports are more about one team, as Philadelphians It’s the important and identi able role of strategy set Art Director in the “stop-action” play of baseball — that is, play after Chris Johnson — and those of us in Delaware — are about the Eagles in play, with time for strategy in virtually each and every Production Manager NFL football. Some sports can cycle through periods of Donna Hill broader interest and niche interest, like NBA basketball one — that I’ve always felt creates a special appeal to the intellectual quality of those in business and the professions Graphic Designers and NHL ice hockey. C. Belinda Cimo, Heather Vega Common currency among baseball fans, however, long who take the time to understand it. Book Of Lists/Audience Development Specialist has seemed to be a passion for the sport itself, that is, And it’s the culture that blends both a full commitment Mike Rocheleau something larger than just the team one follows. of purpose as well as a collegiality among its members. Founding Publisher For many, even without realizing it, in business and in By the way, if God had given us a 13th Commandment, Sam Waltz life, baseball becomes a metaphor for it all. it likely would have absolved us from indulgence with Today Media We “strike out,” and things go bad. We “hit a home run,” baseball, such as “Ballpark food and beverage shall have President: Robert F. Martinelli and the success is obvious. We “commit an error,” and the no calories that accumulate on one’s body.” Vice President: Ralph A. Martinelli Secretary-Treasurer: Richard Martinelli Chairman: Angelo R. 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Centers for Disease Control and Prevention. | 12-20 4 | April 3, 2018 DELAWARE BUSINESS TIMES DelawareBusinessTimes.com IN REVIEW NEWS BRIEFS boundaries of ber science and what is possible for Key Delaware rankings: our customers for the next 50 years.” 11th — Share of STEM professionals DuPont has also dedicated nearly 50 employees 16th — Projected STEM job demand by 2020 to improving Kevlar bers and developing future 15th — Share of science and engineering innovations for the iconic material. graduates 25 and older “ese investments are only just the beginning,” 29th — Share of technology companies Richard said. “At over 50 years strong, Kevlar is 5th — R&D spending per capita constantly seeking out and identifying new uses and applications to enable people to Dare Bigger Downtown Visions welcomes — we never stop thinking about what’s next.” 13 new safety ambassadors Report says Wilmington gained Downtown Wilmington in March welcomed 13 1,000 construction jobs in 2017 new cleaning and safety ambassadors who recently A report by the Associated General Contractors completed a two week training program to prepare of America (AGC) showed a 6 percent gain in for the role. construction, mining and logging employment in e ambassadors, clad in black and yellow There were 102 million robocalls the Wilmington metropolitan area in 2017. e uniforms, serve as the public face of Downtown total number of jobs increased from 16,300 in Delaware last year Visions. e nonprot agency manages the to 17,300. downtown Wilmington Business Improvement e YouMail Robocall Index, which tracks e annual report measures employment growth District, which handles a wide array of economic robocalls in the U.S., found more than 102,100,000 across all metropolitan statistical areas (MSAs) in development eorts throughout the central robocalls were made to the 302 area code in 2017.