THE MAY PARTNER 2017 Insight into Collaborative Working Contents ICW Board Members ............................................................................................. 4 Forewords Lord David Evans of Watford, Chairman ............................................................... 5 Les Pyle, Chief Executive ......................................................................................... 6 Barry Sheerman .................................................................................................... 7 Christopher Kehoe ................................................................................................ 8 Dawn Marriott-Sims ............................................................................................. 9 Douglas McCormick .............................................................................................. 10 David Hawkins ...................................................................................................... 11 Karen Leigh ........................................................................................................... 12 Management Board Frank Lee, BSI ....................................................................................................... 13 Stuart Crawford, Leidos ......................................................................................... 14 Howard Britton, Skanska ....................................................................................... 15 Bev Waugh, Atkins ................................................................................................. 16 Steve Abrahams, Babcock ...................................................................................... 17 Tony Blanch, Costain .............................................................................................. 18 Jo Matkin, Capita .................................................................................................... 19 Tim Mowat, Leonardo ............................................................................................. 20 Stephen Blakey, Network Rail ................................................................................. 21 Mark Johnson, WBS ............................................................................................... 22 Jeremy Campbell, EMCOR UK ................................................................................. 23 Paul McCracken, BAM Nuttall .................................................................................. 24 Tim Bullock, NATS .................................................................................................. 25 Foundation Members Atkins, Jen Brownlee and Bev Waugh ....................................................................... 26 Babcock, Mike Beavis .............................................................................................. 29 BAM Nuttall, Timothy Fleming ................................................................................. 32 BSI, Carla Whyte ..................................................................................................... 35 Capita, Jo Matkin ..................................................................................................... 38 Costain, David Sanders ............................................................................................ 41 EMCOR UK, Jeremy Campbell ................................................................................... 44 Leidos, Gary Allen .................................................................................................... 47 Leonardo, Tim Mowat and Anita Broadhead .............................................................. 50 NATS, Adrian Miller .................................................................................................. 53 Network Rail, Stephen Blakey ................................................................................. 56 Skanska, Howard Britton ......................................................................................... 59 The Institute for Collaborative Working (ICW) Suite 5, Level 3, Tabernacle Court, 16-28 Tabernacle Street, London EC2A 4DD 0207 628 9163 | [email protected] | www.icw.uk.com CONTENTS 2 The Partner – May 2017 Case Studies Capita DIO, Tim Seabrook ....................................................................................... 62 Indra, Ramón Tarrech .............................................................................................. 65 Guide Dogs, Kirsty Necker ....................................................................................... 68 Kier, Dave Wright .................................................................................................... 70 Currie & Brown, Fiona McDade and Douglas Ross .................................................... 73 The Commonwealth, Arif Zaman ............................................................................ 76 Collaboration and Thought Leadership What makes an effective collaborator? Mehmet Chakkol and Max Finne Warwick Business School (WBS) ................................ 79 Think differently: think life stages Dr Phil Richardson, NHS and Open University Business School ..................................... 82 Leadership and the burning question Dr Paul Connor, Warwick Manufacturing Group (WMG) ................................................ 85 Sharper focus on behavioural assessment John Doyle, B2Bppm Ltd ........................................................................................... 88 Brexit: challenge or collaborative opportunity? David Hawkins, Operations Director and Knowledge Architect, ICW .............................. 90 ICW in Action A call to arms for our HR people (Collaborative capability pathway) David Hawkins, ICW .................................................................................................. 92 ISO 44001: the next stage of evolution .............................................................. 94 Spreading ICW knowledge around the world Global contributions .................................................................................................. 96 ICW Awards 2016 ................................................................................................. 98 Competencies and skills for collaboration John Osborne, ICW ................................................................................................... 102 CONTENTS Executive Network Members ............................................................................ 103 The Partner – May 2017 3 ICW Board Members Lord Evans of Watford, Les Pyle, Chairman Chief Executive Barry Sheerman MP Karen Leigh Dawn Marriott-Sims Christopher Kehoe Douglas McCormick David Hawkins, Operations Director and Knowledge Architect Printed by TU ink www.tuink.co.uk MAIN BOARD 4 The Partner – May 2017 Lord David Evans of Watford Collaboration is smart Digital technology is changing life, business, society – in fact everything around us – and yet few of us fully understand the extent to which this is happening. The implications of accelerating technological development, now that it is upon us, leaves most of us feeling overwhelmed. For business leaders, this means that it’s not enough to just design products and services for the digital age. It has become necessary to reinvent entire business models and to rethink business to fit with our digital future. Take just one example: the development of smart cities, whose reliance on innovative approaches emphasises the vital need for collaboration. Numerous research studies have identified the important business correlation between innovation and collaboration. These suggest that effective collaborative working is a fundamental aspect to deliver novel answers to tomorrow’s challenges, by fostering the sharing of innovative ideas. Establishing a collaborative environment – where intellectual property is respected and at the same time allowing knowledge, expertise and insight to be shared between individuals, teams and organisations – would appear to be the foundation for innovation. I have recently returned from a trade mission to India, an amazing country with a mind-blowing application of leading edge technologies across a range of activities. A clear example is Amaravati, the brand-new capital of the Indian State of Andhra Pradesh. Here they are creating a new ecosystem from scratch, which will create many thousands of jobs, along with training and development opportunities. Much of this has been achieved by new entrants in this relatively new market, exploiting new ideas with key players and learning from each other to understand how best to approach the many issues involved within this huge innovative undertaking. Smart cities involve a wide variety of issues, knowledge and skills at the leading edge of a number of traditional markets – energy, telecommunications, transport, waste, and more. Whilst each of these is highly competitive in their own right, they stimulate each other within the broader smart city envelope, which illustrates the amazing opportunities that increased collaboration brings. The growth of smart city knowledge and the myriad new initiatives that are evolving bears testament to the level of innovation that is being generated, much of which comes from smaller organisations working collaboratively with larger organisations. I am therefore very proud to be chairman of the Institute for Collaborative Working, which is, without doubt, the world leader in developing,