Accessible Transportation Options for People with Disabilities and Senior Citizens In the Washington, D.C. Metropolitan Area JANUARY 2017 Transfer Station Station Features Red Line • Glenmont / Shady Grove Bus to Airport System Orange Line • New Carrollton / Vienna Parking Station Legend Blue Line • Franconia-Springfield / Largo Town Center in Service Map Hospital Under Construction Green Line • Branch Ave / Greenbelt Airport Full-Time Service wmata.com Yellow Line • Huntington / Fort Totten Customer Information Service: 202-637-7000 Connecting Rail Systems Rush-Only Service: Monday-Friday Silver Line • Wiehle-Reston East / Largo Town Center TTY Phone: 202-962-2033 6:30am - 9:00am 3:30pm - 6:00pm Metro Transit Police: 202-962-2121 Glenmont Wheaton Montgomery Co Prince George’s Co Shady Grove Forest Glen Rockville Silver Spring Twinbrook B30 to Greenbelt BWI White Flint Montgomery Co District of Columbia College Park-U of Md Grosvenor - Strathmore Georgia Ave-Petworth Takoma Prince George’s Plaza Medical Center West Hyattsville Bethesda Fort Totten Friendship Heights Tenleytown-AU Prince George’s Co Van Ness-UDC District of Columbia Cleveland Park Columbia Heights Woodley Park Zoo/Adams Morgan U St Brookland-CUA African-Amer Civil Dupont Circle War Mem’l/Cardozo Farragut North Shaw-Howard U Rhode Island Ave Brentwood Wiehle-Reston East Spring Hill McPherson Mt Vernon Sq NoMa-Gallaudet U New Carrollton Sq 7th St-Convention Center Greensboro Fairfax Co Landover Arlington Co Tysons Corner Gallery Place Union Station Chinatown Cheverly 5A to Foggy McLean IAD Rosslyn Judiciary Sq Deanwood Farragut West Bottom-GWU Minnesota Ave Vienna VT/UVA Metro Center Merrifield Archives Fairfax-GMU Dunn Loring Potomac AveStadium-Armory BenningCapitol Rd HeightsAddisonMorgan Rd Larg Blvd Clarendon Potomac River Seat Pleasant Ballston-MU Court House o West Falls Church Federal Triangle Navy Mem’l-Penn Quarter Eastern Market Town Center East Falls ChurchVirginia Sq-GMU Smithsonian 5A Federal CenterCapitol SW South to IAD Arlington Cemetery L’Enfant Plaza Arlington Co Fairfax Co District of Columbia Pentagon Prince George’s Co Waterfront Anacostia River Pentagon City Anacostia Navy Yard-Ballpark Naylor Rd Suitland Congress HeightsSouthern Ave Ronald Reagan Washington National Airport Branch Ave Van Dorn St Crystal City Braddock Rd Metrorail Alexandria Operating Times King St-Old Town Mon-Fri 5am-midnight Sat-Sun Eisenhower Ave 7am-midnight Alexandria Times are approximate Fairfax Co Franconia-Springfield Huntington Map is not to scale WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY © 2015 REV. 9/14/16 No Smoking No Eating No Animals No Audio No Littering No Dangerous or or Drinking (except service animals) (without earphones) or Spitting Flammable Items Information compiled in this directory is subject to change without notice. The Directory was compiled by the Washington Metropolitan Area Transit Authority’s Office of Eligibility. Please contact that office at 202-962-1565 (VRS 202-510-9165 or TTY Relay 202-962-2033) or email [email protected] to make any updates, corrections, or to request alternative formats. The directory is also available online at www.wmata.com/service/accessibility Table of Contents Introduction 5 REGIONAL WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY (Metro) Metro Services and Resources for People with Disabilities 7 Reduced Fare Program for People with Disabilities 8 Reduced Fare Program for Senior Citizens 9 Metrorail 10 Metrobus 11 MetroAccess 12 Metro Travel Training 13 DISTRICT OF COLUMBIA DC Circulator 14 Seabury Resources for Aging 15 MARYLAND Transportation Resource Information Point (TRIP) 16 Maryland Transit Administration 16 MARC 17 MTA Metro Subway and Light Rail 18 MTA Local and Express Bus 19 BALTIMORE CITY, BALTIMORE AND ANNE ARUNDEL COUNTIES MTA Commuter Bus 20 MTA Mobility/Paratransit 21 HOWARD/PRINCE GEORGE’S COUNTIES Connect-A-Ride 22 MONTGOMERY COUNTY Call ‘N Ride 22 Medicaid Transportation Program 23 Ride On 23 Same Day Access 24 PRINCE GEORGE’S COUNTY TheBus 24 Call-A-Bus 25 Call-A-Cab 26 Medicaid Non-Emergency Taxi Service 26 Medicaid Transportation 27 VIRGINIA Non-Emergency Medicaid Taxi Transportation 28 Virginia Railway Express (VRE) 28 Accessible Taxicabs 29 Arlington Red Top Cab 29 Yellow Cab 30 ARLINGTON COUNTY Arlington Transit (ART) 30 Star Assisted Transportation Service 31 Super Senior Taxi (SST) 31 CITY OF ALEXANDRIA DASH 32 DOT 32 CITY OF FAIRFAX CUE Bus 33 City Wheels 33 CITY OF FALLS CHURCH Fare Wheels 34 FAIRFAX COUNTY Fairfax Connector 34 Travel Training 35 Seniors-On-The Go! 35 TaxiAccess 36 FASTRAN 36 Transportation Association of Greater Springfield (TAGS) 37 PRINCE WILLIAM COUNTY, CITIES OF MANASSAS AND MANASSAS PARK OmniRide (Commuter) and MetroDirect 38 OmniLink and Cross County Connector 39 NATIONAL Amtrak 40 Introduction A wide array of accessible transportation options is available for people with disabilities and senior citizens throughout the Washington D.C. metropolitan area. This directory will help people with disabilities and senior citizens identify available transportation options providing a comprehensive listing of transit services in Washington, D.C., Maryland (the coun- ties of Montgomery, Prince George’s, Anne Arundel and Baltimore, Baltimore City and Central Maryland) and Virginia (the counties of Arlington, Fairfax and Prince William, and the cities of Alexandria, Fairfax and Falls Church). For additional information about the transportation options described in the directory, please contact the transit service pro- vider directly or go online to its web site. 5 6 WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY Metro Services and Resources for People with Disabilities Metro offers a wide variety of services to INFORMATION help customers travel easily, safely and Call 202-962-2780 efficiently on public transportation. TTY Relay 202-962-2033 FREE SERVICES Online wmata.com/accessibility z Metro Reduced Fare SmarTrip® ID Email [email protected] card for people with disabilities [email protected] z Travel training & orientation (groups or one-on-one) z Trip planning assistance z On-site presentations and photo ID services for groups and organiza- tions FREE RESOURCES z Metro is for Everyone DVDs and Tactile Braille Metro system maps z Large Print Metro Pocket Guides z Tips for Riding Metro for People with Disabilities and Senior Citizens brochures z Accessible Transportation Options Directory z Reduced Fare SmarTrip® ID Brochure 7 WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY Reduced Fare Program for People with Disabilities People with disabilities who use accessi- The initial Metro Reduced Fare SmarTrip® ble bus and rail public transportation may card for people with disabilities is free. A be eligible to ride at a discounted fare replacement fee is required replace lost with a Metro Reduced Fare SmarTrip® ID cards. Only one ID is issued per custom- card for people with disabilities. The card ers at the Metro Transit Accessibility is programmed to deduct one-half of Center located at 600 Fifth Street, NW the peak fare on Metrorail and Metrobus Lobby Level Washington, D.C. 20001. at all times. The Metro Reduced Fare Groups of seven or more can request SmarTrip® ID card is valid for discounted an off-site photo session with approved fare on MARC train, Maryland MTA bus applications. Call 202-962-2780 for and light rail, Fairfax Connector, CUE bus, additional information and to schedule DC Circulator, Arlington Transit (ART), an appointment. and Amtrak. Applications for the Metro Reduced Fare Prince George’s County TheBus permits SmarTrip® ID card for people with disabili- free fare with either a Metro Reduced ties may be obtained on-line, contacting Fare SmarTrip® ID card for people with Metro Transit Accessibility Center at disabilities, or Metro Senior SmarTrip® 202-962-2700, or via email at eligibility@ card at all times; Montgomery County wmata.com. permits free rides during weekday, non- INFORMATION rush hour service on Metrobus and Ride Call 202-962-2780 On when boarding within the county. TTY Relay 202-962-2033 Medical certification by a licensed health- Online wmata.com/accessibility care professional with credentials related to the applicant’s disability is required to Email [email protected] obtain a Metro Reduce Fare SmarTrip® ID [email protected] for people with disabilities. In lieu of the application being signed by a healthcare professional; a Veteran Affairs disability letter for Veteran with a service con- nected disability rating of 60% or greater, audiogram indicating 70% db or greater hearing loss regardless of hearing aids, or a valid Medicare card may be accepted. Benefits in the Metro Reduced Fare SmarTrip® ID card for people with dis- abilities include unlimited free bus to bus transfers within a two hour window, pro- tection of lost or stolen card, and on-line access with a SmarTrip® account. 8 WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY Reduced Fare Program for Senior Citizens People who are 65 years or older auto- INFORMATION matically qualify for reduced fares with Call 202-637-7000 the purchase of a Metro Senior SmarTrip® (Customer Service) card. They should NOT apply for the TTY Relay 202-962-2033 Reduced Fare Program for People with Online wmata.com/fares/smartrip/ Disabilities, even if they have a disability. senior.cfm A Metro Senior SmarTrip® card is a reduced fare yellow, plastic, recharge- able farecard that can hold a maximum value of $300. It is used in place of cash on Metrorail, Metrobus,