First 5 years ….. Evaluation Summary & Social Value Statements 1 Contents . Executive Summary . Methodology . Findings 1. Summary of Existing Evaluations - Key Milestones - Project Case Studies 2. Wider Stakeholder Engagement - Staff Focus Groups and Interviews - Youth Stakeholder Engagement - Ambassador Engagement & Case Studies . Summary of Key Themes - Youth Empowerment and Active Citizenship - Reduction in Anti-social Behaviour - Positive Lifestyles, Attitudes and Communities - Health & Wellbeing . Outcomes…….. Impact………. Value - Outcomes and Social Impact summary - Social Value Pledge - SROI Forecast . Conclusions Appendix One: Stakeholder engagement with young people Summary of findings from initial youth club survey and discussion 2 Executive Summary Mancunian Way are community engagement experts working with a diverse range of partners to create safer communities. Core to their mission is reducing antisocial behaviour and by using innovative people-centred methods, with a values led approach, they provide prevention and early intervention solutions through engagement, education and the promotion of personal responsibility. The organisation was set up on 1st December 2011 and registered under the Charities Act 8th July 2012. Over the last 5 years Mancunian Way has actively engaged over 8683 people (4541 young people and 4142 adults) in marginalised and disengaged communities across Greater Manchester and surrounding areas. The organisation is headed up by Nick Buckley, who setup the organisation after being made redundant from a career in the public sector. Nick used his redundancy pay, networks, tenacity and commitment to creating social change for the better, to establish a ground breaking organisation that does things differently. Through their highly skilled team, they deliver a broad range of needs led interventions and programmes impacting the key areas of: Youth empowerment and active citizenship Reduction in antisocial behaviour Community cohesion – building creative community partnerships Positive lifestyles and attitudes Mancunian Way actively targets support to the most vulnerable, in a purposeful way to achieve consistent outcomes with those who are disengaged from mainstream support. They have supported countless people across Greater Manchester and beyond to transform their lives by taking a more active and positive role in their community and accessing opportunities they would not otherwise have sought. This helps people to excel, where previously hope and potential were stifled. The key ingredients which have enabled Mancunian Way to support individuals and empower communities include: creative partnerships, innovative trust building methods, organic needs led interventions and a highly skilled and committed team. Throughout this report a broad range of outcomes and impacts are documented highlighting core programmes, how they have evolved and the people they have made a difference with across generations and across communities. A series of simple social value statements demonstrate how Mancunian Way pledge to address social issues under the key areas listed above and the financial cost benefits this brings. An overarching observation about Mancunian Way is the scale of the reach they have had with interventions and the depth of quality and impact they are able to deliver in a cost effective way. Their ability to gain trust at individual and organisational levels and mobilise communities to take responsibility for their own challenges, is building legacies and changing lives. 3 Methodology In order to give an in depth summary of activities, outcomes, impact and value, the structure for gathering information for this report is 3 fold: Firstly, to provide a quantative evidence base, there has been a review and summary of existing evaluations to date; secondly, there has been a programme of stakeholder engagement activities across staff, volunteers, young people and adults linked to Mancunian Way; finally consultation with other direct beneficiaries and indirect beneficiaries. To add qualitative data we have selected a diverse representative field of beneficiaries and consulted with the following both in focus groups and through interview: - Senior Management Team - 4 Young Ambassadors - 6 additional staff - 1 parent - 2 volunteers - 2 community partners - 15 young people across 2 youth groups In addition we have also analysed data from interviews and surveys with direct and indirect beneficiaries, to start to quantify some basic value indicators and provide some concluding social value statements across a broad range of areas where social value is being created by the interventions and services Mancunian Way are running. In order to attach impact and value to the outcomes that Mancunian Way have delivered, we have identified a range of government policies that add value to these statements. Findings Evaluation Reports To date, a broad range of programmes and activities have been co-designed and created to meet the aims and objectives of Mancunian Way. Underpinning all their programmes is a value based approach, which seeks to support individuals to take personal responsibility and empower people to be in a better position to take action for their own lives, neighbourhoods and communities. A range of existing evaluation documents have been reviewed to summarise key achievements, learning, outcomes and milestones. Key milestones: Organisational Development– strong governance has been developed and there has been expansion across the team over the last 5 years. The series of graphs below show how Mancunian Way has evolved increasing its volunteer base and introducing part time roles in addition to sessional staff since 2016. See Appendix 1 for a detailed list of the current staff make up. 4 HOW STAFF MAKE UP HAS EVOLVED Chief Exec Programme Mgr PT Staff Sessional Staff Volunteers 5 5 9 9 14 14 32 23 23 8 8 10 10 10 10 9 4 4 0 0 1 1 0 0 2 2 2 1 1 10 10 1 1 3 1 1 1 1 1 1 1 1 1 20122013 20132014 2014 2015 2015 20162016 Organisational Reach and areas of Impact - they have also expanded their footprint and range of locations over this time. The map below highlights where MW have operated in – where they have outreach programmes and physical hubs/ youth clubs. They have worked in 9 of the 10 Greater Manchester boroughs, plus Warrington and Newton Le Willows. The majority of their work has taken place in Manchester and Salford. 1- Central Manchester Main Office, Gorton Youth Club 2- Stockport 3- Tameside 4- Oldham 5- Rochdale 6- Bury 7- Bolton 8- Wigan 9- Salford Salford Community Centre 10- Trafford Recognition – the organisation has been nominated for and awarded multiple awards across a range of themes ranging from enterprise, to community cohesion, from innovation to youth intervention. Some of the highlights include: 2012 – Social Entrepreneur Award 2012 – sponsored by Lloyds Banking Group 2013 – The Flame Award – sponsored by Greater Manchester Police and the Police & Crime Commissioner 2014 – Pride of Gorton Award – Greater Manchester Police 5 2014 – Stop Loan Sharks Award – Illegal Money Lenders, Regional Government 2014 – Redemption & Justice Awards – No Offence 2015 – Unsung Hero Award for tackling child sexual exploitation – National Working Group (NWG) 2015 – Pride of Eastlands Award – Eastlands Homes 2015 – Community Project of the Year – Key 103 Radio 2016 – Charity of the year – E3 Business Awards 2016 – Inspirational Person of the Year (Nick Buckley, CEO Mancunian Way) – Key 103 Radio These awards have enabled both promotion of Mancunian Way, the needs and challenges of the communities it supports and has raised the reputation, profile and reach of the organisation. Amanda Croome, Booth Centre CEO: “The Booth Centre values the partnership with Change4Good and would be keen to support them to roll out the best practice that they have developed in delivering street based support to homeless people and people begging in the city centre to other projects and believe that they have the experience and the right approach to be able to do this successfully.” Key partnerships: Central to the success of Mancunian Way is its ability to develop authentic, trusted and supportive partnerships which seek to understand and work with the diverse communities they support. Key partnerships with the Police, Fire Service, Drug and Alcohol Teams, Housing Associations and wider agencies at local and national levels enables collaborative approaches which target support and resources effectively as well as spot risks with individuals and within communities where interventions are needed. In addition to providing innovative solutions to build more socially responsible communities, Mancunian Way has also been able to create value and gain support from a range of public, private and voluntary and community sector partners to draw in significant pro bono and in kind support to the organisation to help it remain agile yet sustainable organisation. Partnerships with Affinity Sutton Housing Group, Eastlands Homes and Bam Construction Group as well as The Hilton Hotel Group , Virgin Money Lounge and Cedar Mount Academy have secured in- kind office and venue space in excess of £120,000.00. Core programmes Detached Youth Work forms a key basic element of much of Mancunian Way’s approach and developing a series of innovative programmes early on, helped lay the foundations to design programmes that deliver results, make a real difference and build trusted relationships across communities to provide intelligent thinking and boost