ACSS2019 INDEPENDENCE & INTERDEPENDENCE Official Conference Proceedings ISSN: 2186-2303 Organised by The International Academic Forum (IAFOR) in association with the IAFOR Research Centre at Osaka University and IAFOR’s Global University Partners May 20–22, 2019 | TOKYO, JAPAN “To Open Minds, To Educate Intelligence, To Inform Decisions” The International Academic Forum provides new perspectives to the thought-leaders and decision-makers of today and tomorrow by offering constructive environments for dialogue and interchange at the intersections of nation, culture, and discipline. Headquartered in Nagoya, Japan, and registered as a Non-Profit Organization 一般社( 団法人) , IAFOR is an independent think tank committed to the deeper understanding of contemporary geo-political transformation, particularly in the Asia Pacific Region. INTERNATIONAL INTERCULTURAL INTERDISCIPLINARY iafor The Executive Council of the International Advisory Board Mr Mitsumasa Aoyama Professor June Henton Professor Baden Offord Director, The Yufuku Gallery, Tokyo, Japan Dean, College of Human Sciences, Auburn University, Professor of Cultural Studies and Human Rights & Co- USA Director of the Centre for Peace and Social Justice Southern Cross University, Australia Lord Charles Bruce Professor Michael Hudson Lord Lieutenant of Fife President of The Institute for the Study of Long-Term Professor Frank S. Ravitch Chairman of the Patrons of the National Galleries of Economic Trends (ISLET) Professor of Law & Walter H. Stowers Chair in Law Scotland Distinguished Research Professor of Economics, The and Religion, Michigan State University College of Law Trustee of the Historic Scotland Foundation, UK University of Missouri, Kansas City Professor Richard Roth Professor Donald E. Hall Professor Koichi Iwabuchi Senior Associate Dean, Medill School of Journalism, Herbert J. and Ann L. Siegel Dean Professor of Media and Cultural Studies & Director of Northwestern University, Qatar Lehigh University, USA the Monash Asia Institute, Monash University, Australia Former Jackson Distinguished Professor of English Professor Monty P. Satiadarma and Chair of the Department of English Professor Sue Jackson Clinical Psychologist and Lecturer in Psychology & Professor of Lifelong Learning and Gender & Pro-Vice Former Dean of the Department of Psychology and Master of Teaching and Learning, Birkbeck, University Rector of the University, Tarumanugara University, Professor Arthur Stockwin of London, UK Indonesia Founding Director of the Nissan Institute for Japanese Studies & Emeritus Professor Mr Mohamed Salaheen The University of Oxford UK Professor Sir Geoffrey Lloyd Director, The United Nations World Food Programme, Senior Scholar in Residence, The Needham Research Japan & Korea Institute, Cambridge, UK Professor Chung-Ying Cheng Fellow and Former Master, Darwin College, University Mr Lowell Sheppard Professor of Philosophy, University of Hawai’i at of Cambridge Asia Pacific Director, HOPE International Manoa, USA Fellow of the British Academy Development Agency, Canada/Japan Editor-in-Chief, The Journal of Chinese Philosophy His Excellency Dr Drago Stambuk Professor Keith Miller Croatian Ambassador to Brazil, Brazil Professor Steve Cornwell Orthwein Endowed Professor for Lifelong Learning in Professor of English and Interdisciplinary Studies, the Science, University of Missouri-St.Louis, USA Professor Mary Stuart Osaka Jogakuin University, Osaka, Japan Vice-Chancellor, The University of Lincoln, UK Osaka Local Conference Chair Professor Kuniko Miyanaga Professor Gary Swanson Director, Human Potential Institute, Japan Distinguished Journalist-in-Residence & Mildred S. Professor A. Robert Lee Fellow, Reischauer Institute, Harvard University, USA Hansen Endowed Chair, The University of Northern Former Professor of English at Nihon University, Colorado, USA Tokyo from 1997 to 2011, previously long taught Professor Dennis McInerney at the University of Kent at Canterbury, UK Professor Jiro Takai Chair Professor of Educational Psychology and Co- Secretary General of the Asian Association for Social Director of the Assessment Research Centre Psychology & Professor of Social Psychology Professor Dexter Da Silva The Hong Kong Institute of Education, Hong Kong Graduate School of Education and Human Professor of Educational Psychology, Keisen University, SAR Tokyo, Japan Development, Nagoya University, Japan Professor Brian Daizen Victoria Professor Svetlana Ter Minasova Professor Georges Depeyrot Professor of English President of the Faculty of Foreign Languages and Professor and Director of Research & Member of the Fellow of the Oxford Centre for Buddhist Studies Area Studies, Lomonosov Moscow State University Board of Trustees French National Center for Scientific Research Professor Yozo Yokota (CNRS) & L’Ecole Normale Superieure, Paris, France Professor Michiko Nakano Director of the Center for Human Rights Affairs, Japan Professor of English & Director of the Distance Former UN Special Rapporteur on Myanmar Professor Johannes Moenius Learning Center, Waseda University, Tokyo, Japan Professor Kensaku Yoshida William R. and S. Sue Johnson Endowed Chair of Professor of English & Director of the Center for the Spatial Economic Analysis and Regional Planning Professor Thomas Brian Mooney Teaching of Foreign Languages in General Education, The University of Redlands School of Business, USA Professor of Philosophy Sophia University, Tokyo, Japan Head of School of Creative Arts and Humanities Professor of Philosophy and Head of School of Creative Arts and Humanities, Charles Darwin University, Australia The Asian Conference on the Social Sciences 2019 Official Conference Proceedings ISSN: 2186-2303 © The International Academic Forum 201 The International Academic Forum (IAFOR) Sakae 1-16-26-201 Naka Ward, Nagoya, Aichi Japan 460-0008 ww.iafor.org Table of Contents The Effect of Implementation of E-Commerce System, Customer Relationship Management (CRM) and Investment Product Quality on Customer Loyalty and Company Performance Setyani Dwi Lestari Bambang Agus Prasetyanto Yuwono Umbar Riyanto pp. 1 - 12 Cultural Diversity in the Workplace: International Faculty Members in Saudi Arabia Wala Almostadi Hisako Matsuo pp. 13 - 17 Conceptually-driven Intergenerational Programming in Singapore: A Preliminary Study Desmond Wong Sue Chang-Koh Genesis Tan Damien Chan May Wang pp. 19 - 33 Undertaking Automation in the World of Work (WoW) and Society Through Human Resources Biva Joshi pp. 35 - 48 Passively Active Investing – The Case of the University Endowment Jeffry Haber pp. 49 - 59 The Historiographical Turn and Attitudes to History in Japanese International Relations Robert Dormer pp. 61 - 79 Exploring the Interactions by Virtual Characters for Interconnectedness Communication Wen-Shou Chou Pen-Yu Liu pp. 81 - 89 A Study of Consumers Purchasing Factors through Facebook Online Live Streaming: Taking Sales of Clothing for Example Hsin Yin Hsu Wen Shan Chang pp. 91 - 102 A Study on the Purchase Factors of Mobile Game Loot Box - Taking Tower of Saviors as an Example Wei Han Hsu Wen Shan Chang pp. 103 - 117 A Research on Interactive Augmented Reality Applied in Product Advertisement -A Case Study of External Product Package Ching-Hsuan Lin Chao-Ming Wang pp. 119 - 126 Tracing the Lifelong Learners in a State University Josefina S. Sana Jacqueline V. Iglesias Juanita B. Pascua Vilchor G. Perdido Jane D. Navalta Cherry Ann P. Navalta pp. 127 - 134 The Research and Creation of Projection Mapping on Motion Poster Design Liao Chun Lo Chen Guang Dah pp. 135 - 144 Faculty Members in the Eyes of Students Josefina S. Sana Jane D. Navalta Juanita B. Pascua Vilchor G. Perdido Jacqueline V. Iglesias Cherry Ann P. Navalta pp. 145 - 156 The Political Institution of the Democrat Party : Thailand’s Oldest Political Party, After the Coup, 22 May 2014 Sarttarin Tansoon pp. 157 - 164 Designing an Ambicultural Business Model for Cause-Based Partnerships: A Feasibility-Study on the First Underwater Museum in Taiwan Sonya H. Wen pp. 165 - 181 The Effects of the Decline of the EU Leverage Over Turkey’s Political Regime Burak Cop pp. 183 - 191 Public Diplomacy in Lebanon: From Sectarian Division to Communitocracy Roxana Toma pp. 193 - 209 Cambodian New Generation: from Family Dependents to State Influencers Len Ang pp. 211 - 220 Subjective Well-being at Old Ages: Does Educational Background Matter? Truc Ngoc Hoang Dang Pataporn Sukontamarn pp. 221 - 238 The Effects of Chatbot Gender on User Trust and Perception towards Shopping Chatbots Hsiao-Chen You Yi-Chieh Chen pp. 239 - 251 If Philosophy Marries Sociology: Some Reflections on the Innovations they Bring Türkan Fırıncı Orman pp. 253 - 264 Revisiting Industrial Policy and Strategic Coupling Strategy Under the Era of Hyperglobalization Chean Chung Lee pp. 265 - 274 Who Helps the Teams to Win the Games? – The Case of the NBA Yung-Hsiang Ying Hua-Chen Chang pp. 275 - 290 Preferences for the Sex-composition of Children in Vietnam: An Examination of its Effect on Fertility Desire Nguyen Thi Hai Yen Pataporn Sukontamarn pp. 291 - 301 Challenges and Success Factors for Knowledge Sharing Using Information and Communication Technologies (ICTs) in Development Projects Andi Sahriah Alam pp. 303 - 320 The Asian Conference on the Social Sciences 2019 Official Conference Proceedings The Effect of Implementation of E-Commerce System, Customer Relationship Management (CRM) and Investment Product Quality on Customer Loyalty and Company Performance Setyani Dwi Lestari, Budi Luhur University,