THE STATE CENTER October – November CONSUMER 2016 PROTECTION REPORT About the State Center Consumer Protection Report The National State Attorneys General Program at Columbia Law School’s Consumer Protection Report is now the State Center Consumer Protection Report ("Consumer Protection Report"). Published by The Center for State Enforcement of Antitrust and Consumer Protection Laws (“State Center”) in partnership with StateAG.org, the Consumer Protection Report is a monthly compilation of state attorney general press releases on local and national consumer protection efforts, including investigations, court cases, consumer alerts and advocacy initiatives. It makes no effort to prioritize, analyze or comment on the information presented in the press releases and their potential impact on consumers. The Consumer Protection Report relies solely and exclusively on state attorney general press releases, and thus is not an exhaustive representation of state attorney general consumer protection activity. The Consumer Protection Report is produced through the State Center’s State AG Consumer Protection Initiative: a website featuring all current and previous editions of the Report and a database, allowing visitors to conduct key-word and drop-down menu searches of all previous editions. To visit the Initiative website, please visit www.statecenterinc.org/cpi-newsletter. • If an office would like their consumer protection activity included in subsequent newsletters, please contact us. • Newsletter sign up: To sign up for the monthly Consumer Protection Report, please sign up here. For more information about the State Center and StateAG.org, please visit our websites: State Center: http://www.statecenterinc.org StateAG.org: www.stateag.org Page 1 of 64 Table of Contents Consumer Protection Cases ........................................................................................................................ 4 ARIZONA ................................................................................................................................................. 4 CALIFORNIA............................................................................................................................................. 6 COLORADO.............................................................................................................................................. 6 FLORIDA .................................................................................................................................................. 8 IDAHO ................................................................................................................................................... 10 ILLINOIS ................................................................................................................................................. 11 INDIANA ................................................................................................................................................ 13 MARYLAND ........................................................................................................................................... 14 MASSACHUSETTS .................................................................................................................................. 14 MICHIGAN ............................................................................................................................................. 16 MISSISSIPPI ........................................................................................................................................... 18 MISSOURI .............................................................................................................................................. 19 NEBRASKA ............................................................................................................................................. 20 NEVADA ................................................................................................................................................ 20 NEW HAMPSHIRE .................................................................................................................................. 22 NEW JERSEY .......................................................................................................................................... 22 NEW YORK ............................................................................................................................................ 25 NORTH CAROLINA ................................................................................................................................. 30 NORTH DAKOTA .................................................................................................................................... 32 OHIO ..................................................................................................................................................... 32 OKLAHOMA ........................................................................................................................................... 34 PENNSYLVANIA ..................................................................................................................................... 35 TEXAS .................................................................................................................................................... 38 UTAH ..................................................................................................................................................... 39 VERMONT ............................................................................................................................................. 39 VIRGINIA ............................................................................................................................................... 41 WASHINGTON ....................................................................................................................................... 41 Multistate Cases ....................................................................................................................................... 43 MASSACHUSETTS .................................................................................................................................. 48 MISSOURI .............................................................................................................................................. 48 OKLAHOMA ........................................................................................................................................... 50 Page 2 of 64 RHODE ISLAND ...................................................................................................................................... 51 TEXAS .................................................................................................................................................... 51 VERMONT ............................................................................................................................................. 52 Consumer Protection Advocacy ................................................................................................................ 53 ARIZONA ............................................................................................................................................... 53 IOWA..................................................................................................................................................... 53 KANSAS ................................................................................................................................................. 55 KENTUCKY ............................................................................................................................................. 55 MISSISSIPPI ........................................................................................................................................... 56 MISSOURI .............................................................................................................................................. 56 MONTANA ............................................................................................................................................ 57 NEW HAMPSHIRE .................................................................................................................................. 57 NEW JERSEY .......................................................................................................................................... 58 NEW YORK ............................................................................................................................................ 59 NORTH CAROLINA ................................................................................................................................. 59 OHIO ..................................................................................................................................................... 60 SOUTH CAROLINA ................................................................................................................................. 61 TEXAS .................................................................................................................................................... 62 UTAH ....................................................................................................................................................