f Administrator’s Guide CUSTOMER SAP Business One 9.2 PL04, version for SAP HANA SAP HANA Platform Edition 1.0 SPS 11 Rev. 112.03 Document Version: 1.4 – 2016-08-08 SAP Business One Administrator’s Guide, version for SAP HANA All Countries Typographic Conventions Type Style Description Example Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Textual cross-references to other documents. Example Emphasized words or expressions. EXAMPLE Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE. Example Output on the screen. This includes file and directory names and their paths, messages, names of variables and parameters, source text, and names of installation, upgrade and database tools. Example Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation. <Example> Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system. EXAMPLE Keys on the keyboard, for example, F2 or ENTER. CUSTOMER SAP Business One Administrator’s Guide, version for SAP HANA 2 © 2016 SAP SE or an SAP affiliate company. All rights reserved. Typographic Conventions Table of Contents Document History ................................................................................................................................6 1 Introduction.............................................................................................................................. 8 1.1 Application Architecture ....................................................................................................................... 8 1.2 Application Components Overview ...................................................................................................... 9 1.2.1 Server Components .............................................................................................................. 9 1.2.2 Client Components............................................................................................................... 11 1.2.3 Compatibility Between 32-bit and 64-bit Components and Applications...................... 12 1.3 Software Download.............................................................................................................................. 14 1.4 Related Documentation ...................................................................................................................... 15 2 Prerequisites .......................................................................................................................... 19 2.1 Host Machine Prerequisites ................................................................................................................ 19 2.2 Client Workstation Prerequisites........................................................................................................ 22 2.3 Latency and Bandwidth Requirements.............................................................................................. 23 2.4 Constraints ........................................................................................................................................... 24 2.5 User Privileges...................................................................................................................................... 24 3 Installing SAP Business One, Version for SAP HANA.......................................................... 25 3.1 Installing Linux-Based Server Components ...................................................................................... 25 3.1.1 Command-Line Arguments ................................................................................................ 27 3.1.2 Wizard Installation ............................................................................................................... 28 3.1.3 Silent Installation ................................................................................................................. 41 3.2 Installing the Service Layer ................................................................................................................. 47 3.3 Installing Windows-Based Server Components ................................................................................ 51 3.3.1 Installing the Browser Access Service............................................................................... 57 3.4 Installing Client Components.............................................................................................................. 61 3.5 Installing the Microsoft Outlook Integration Component (Standalone Version) ...........................64 4 Installing SAP Crystal Reports, version for the SAP Business One application ............... 66 4.1 Installing SAP Crystal Reports, version for the SAP Business One application .............................66 4.2 Running the Integration Package Script ............................................................................................69 4.3 Updates and Patches for SAP Crystal Reports, version for the SAP Business One application ..69 5 Uninstalling SAP Business One, version for SAP HANA ...................................................... 71 5.1 Uninstalling the SAP Business One Client Agent .............................................................................. 73 5.2 Uninstalling the Integration Framework ............................................................................................ 73 6 Upgrading SAP Business One, version for SAP HANA ........................................................ 74 6.1 Supported Releases............................................................................................................................. 74 6.2 Upgrade Process.................................................................................................................................. 74 6.3 Upgrading Server Components .......................................................................................................... 75 6.4 Upgrading Schemas and Other Components ................................................................................... 78 6.4.1 Restoring Components and Schemas ............................................................................... 91 SAP Business One Administrator’s Guide, version for SAP HANA CUSTOMER Table of Contents © 2016 SAP SE or an SAP affiliate company. All rights reserved. 3 6.4.2 Troubleshooting Upgrades................................................................................................. 93 6.5 Upgrading the SAP Business One Client ........................................................................................... 94 6.6 Upgrading SAP Add-Ons ..................................................................................................................... 95 6.6.1 Troubleshooting Add-On Upgrades .................................................................................. 95 6.6.2 Enabling Silent Upgrades for Third-Party Add-Ons ......................................................... 96 7 Performing Post-Installation Activities ................................................................................ 97 7.1 Working with the System Landscape Directory ............................................................................... 97 7.1.1 Registering Database Servers on the Landscape Server ................................................ 98 7.1.2 Managing Encryption Keys................................................................................................. 99 7.1.3 Adding Services in the System Landscape Directory .................................................... 100 7.1.4 Managing Site Users .......................................................................................................... 101 7.1.5 Mapping External Addresses to Internal Addresses...................................................... 102 7.2 Configuring Services ......................................................................................................................... 103 7.2.1 License Control Center ..................................................................................................... 103 7.2.2 Job Service ........................................................................................................................ 104 7.2.3 App Framework ................................................................................................................. 108 7.2.4 Service Layer ..................................................................................................................... 109 7.2.5 SBO DI Server .................................................................................................................... 109 7.2.6 SAP Business One Workflow ............................................................................................ 109 7.3 Initializing and Maintaining Company Schemas for Analytical Features ..................................... 109 7.3.1 Starting the Administration Console ................................................................................ 110 7.3.2 Initializing and Updating Company Schemas ...................................................................111 7.3.3