BERKELEY POLICE DEPARTMENT PARKING ENFORCEMENT UNIT Parking Enforcement Operations Manual February 4, 2015 Berkeley Police Department Parking Enforcement Unit Operations Manual February 4, 2015 To Users of this Manual: This Operations Manual is intended to serve as a reference for the members of the Berkeley Police Department Parking Enforcement Unit as they perform their duties. This Manual may serve as reference for other Departmental or City staff and officials, and for members of the public. This manual will be periodically reviewed and amended to ensure accuracy and applicability. The most current revision of this manual will be available on the Departmental Parking Enforcement Unit’s web page. This Manual contains numerous references to Berkeley Police Department Policies, City of Berkeley policies and regulations, Berkeley Municipal Codes, California Vehicle Codes, and other sources. In the event of a conflict between information and guidelines presented in the Manual, and Department and City policies and related law, Departmental Policies, City Policies, and applicable law are authoritative, and shall supersede the information and guidelines presented in this Manual. Capt. A. Greenwood #C-4 Investigations Division Berkeley Police Department Issued: February 4, 2015 AG/KS/NP/MC/LG 2 Berkeley Police Department Parking Enforcement Unit Operations Manual Table of Contents Introduction .............................................................................................................................. 6 Value Statement ....................................................................................................................... 6 BPD Parking Enforcement Unit Chain of Command ............................................................. 7 CHAPTER 1: CONDUCT .......................................................................................................... 9 1.1 Acceptable Conduct ..................................................................................................... 9 1.2 Reporting Misconduct .................................................................................................10 1.3 Harassment Policy: .....................................................................................................11 1.4 Gratuities ....................................................................................................................12 1.5 Firearms and Weapons ...............................................................................................13 1.6 Cellular Phone Use: ....................................................................................................14 CHAPTER 2: ADMINISTRATIVE PROCEDURES...................................................................15 2.1 Parking Enforcement Unit Organization and Personnel ..............................................15 2.2 PEO New Hire Training ...............................................................................................17 2.3 Performance ...............................................................................................................19 2.4 Performance Standards ..............................................................................................21 2.5 Personnel Complaints .................................................................................................23 2.6 Progressive Discipline .................................................................................................25 2.7 Appearance and Grooming .........................................................................................27 2.8 Uniform Standards ......................................................................................................28 2.9 Daily Duties.................................................................................................................32 2.10 Reporting On and Off Work .........................................................................................35 2.11 Parking Enforcement Shift Selection ...........................................................................36 2.12 Beat Assignment and Schedule ..................................................................................37 2.13 Attendance .................................................................................................................38 2.14 Leaves of Absence .....................................................................................................41 2.15 Overtime .....................................................................................................................44 2.16 Meal Breaks and Rest Breaks .....................................................................................48 2.17 Vehicles ......................................................................................................................49 2.18 Accident and Injury Reporting .....................................................................................54 2.19 Worker Compensation ................................................................................................56 2.21 Modified Duty ..............................................................................................................57 2.22 Safety Equipment .......................................................................................................58 2.23 Safekeeping of Equipment ..........................................................................................59 2.24 Activity Log .................................................................................................................61 2.25 Radio Protocol: ...........................................................................................................63 2.26 Records Checks .........................................................................................................69 Issued: February 4, 2015 AG/KS/NP/MC/LG 3 Berkeley Police Department Parking Enforcement Unit Operations Manual 2.27 Reporting or Witnessing a Crime: ...............................................................................70 2.28 Incident Response ......................................................................................................72 2.29 Media Contact .............................................................................................................73 2.30 No Smoking Policy ......................................................................................................74 2.31 Outside Employment ...................................................................................................75 CHAPTER 3: ENFORCEMENT PROCEDURES .....................................................................77 3.1 Parking Citations .........................................................................................................77 3.2 Voiding Citations .........................................................................................................80 3.3 Parking Complaints .....................................................................................................81 3.4 Towing ........................................................................................................................82 3.5 Scofflaw Enforcement .................................................................................................88 3.6 No Parking Zones (Violation Code 249) ......................................................................90 3.7 Red Curbs and Loading Zones ...................................................................................92 3.8 Street Sweeping (Violation Code 277) ........................................................................94 3.9 Construction Zones and Permits (Violation Code 206): ...............................................95 3.10 School Bus Zones (Violation Code 225) ......................................................................96 3.11 Time Zones (Various Violation Codes) ........................................................................97 3.12 Residential Preferential Parking (RPP) (Violation Codes 207, 269, 274) ................... 100 3.13 Dispensing Machine Ticket (DMT) Zones/Multi-space Meter Receipt [MMR] ............ 102 3.14 Single Space Meters (Various Violation Codes) ........................................................ 105 3.15 Faulty Meter Time Limit Violation: ............................................................................. 107 3.16 Municipal Off-Street Parking Lots .............................................................................. 108 3.17 Common California Vehicle Code Violations ............................................................. 111 CVC 22500 – Prohibited Stopping, Standing, or Parking: ................................................. 111 Code 210 – Parking In An Intersection ............................................................................. 111 Code 212 – Parking on Crosswalk ................................................................................... 111 Code 214 – No Parking within 15 feet of Fire Station Driveway Entrance......................... 111 Code 215 – Blocking/Extending into Driveway ................................................................. 111 Code 215 – Park on or Across Sidewalk .......................................................................... 112 Code 218 – Double Parked .............................................................................................. 112 Code 284 – No Stopping