Derbyshire Care Services Directory 2016/17 The comprehensive guide Pavilion Gardens, Buxton to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In association with www.carechoices.co.uk CanalEastg ateVue Care OurOur priorities priorities are are quality quality care care and and comfort comfort for for all all residents residents • • All All our our homes homes offer offer Nursing, Nursing, Convalescence, Convalescence, Respite, Respite, Dementia, Dementia, Personal/ResidentialPersonal/Residential care care services services and and have have modern modern facilities facilities • • Our Our spacious spacious en-suite en-suite rooms rooms are are tastefully tastefully decorated decorated and and furnished furnished toto a avery very high high standard standard • • We We have have plenty plenty of of fully fully qualified qualified nursing nursing staff, staff, withwith 24 24 hour hour care care & & specialistspecialist nurse nurse call call systems systems • • The The comfortable comfortable welcoming welcoming lounges lounges overlook overlook fabulous well- tended canal gardens side viewsor a picturesque waterway • • We We host host regular regular visits visits from from local local GP’s, GP’s, chiropodist, chiropodist, optician, optician, dentist, dentist, physiotherapist,physiotherapist, hairdresser hairdresser and and religious religious ministers ministers • Our meals are home• cooked Our meals and are we home cater cooked for special and diets we cater for • Dedicated Activities Co-ordinatorsspecial diets & regularly organised trips and outings • Dedicated Activities Co-ordinators & regularly organised trips and outings ALEXANDRA HOUSE BELLE VUE LODGE MELBOURNE HOUSE Eastwood, Notts NG16 3GP Mapperley, Notts NG3 5FS Aspley, Notts NG8 5RU ‘My Great grandad is in Canal Vue, he has settled really well and has already‘I would made like some to take new this friends. opportunity to thank you for the care of my Dad. The staff are very helpfulThe and whole Canal team Vue show itself care is and compassion and gave me tremendous extremely clean and smellssupport very through fresh. a Goodvery difficult sun time. I have been in several care homes room and gardening facilities.’and never Relative found ofsuch Resident dedicated and caring staff, they are a team all should be very proud of ’ Relatives Pat & Family The nearby well established PARK HOUSE Alexandra House As recommended on carehome.co.uk Bulwell, Notts NG6 8SB As recommended on carehome.co.uk at Eastwood Hill Top Notts NG16 3GP Our latest home is Eastgate Care - an establishedEastgate local company Care - an established local companyCanal Vue celebrating 25 years offering providingcare care atfor Awsworth over 25 years Road, Ilkeston, Derbys DE7 8JF CallCall to to arrange arrange a visit a visitto any Tel: of our 0115 care 979 homes. 1234 Option 5 Tel:email: 0115 [email protected] 979 1234 FullThe Whitedetails Swan, Headat: Officewww.eastgatecare.co.uk & Training Centre, Notts NG6 0GD Email: [email protected] • www.eastgatecare.co.uk Canal Vue, Awsworth Road, Ilkeston, Derbys DE7 8JF Brookholme Croft Established 1996 AN EXCELLENT REPUTATION FOR CARE 45 nursing & residential clients receive personalised care and activities provided by professional and dedicated trained staff, including the home’s own physiotherapist and occupational therapist. Day care is available in addition to short and long stay. Excellent facilities are provided in newly refurbished, purpose built accommodation, appointed in beautiful surroundings. Tastefully decorated single rooms, many of which are en-suite, create a homely environment. Three different lounges and a large garden with various seating aspects is one of the many ways in which client choice is promoted. Clients have the freedom to choose which, if any activities they wish to join in with, from a full and varied schedule. Family and friends are welcome to visit anytime. Fresh, home cooked food is available throughout the day with clients being involved in designing the seasonal menu. All special diets and needs are catered for. In addition to respecting privacy & dignity, the home also promotes individual’s independence as far as possible. Telephone 01246 230006 Website www.brookholmecroft.com Brookholme Croft Ltd, Woodstock Drive, off Challands Way, Hasland, Chesterfield S41 0EU Proprietors: Dr A & Mrs A Matthews Brookholme Croft_2014.indd 1 12/05/2014 09:17 Peak Care, Ashover Grove House Residential Home, Ashover Dedicated to caring - if it matters to you it matters to us Grove Park Luxury Retirement Apartments, Ashover Live an independent lifestyle in our select retirement community Residential Care • Assisted Living • Home Visits Long Stay • Short Stay • Respite Care • Day Care To arrange a visit please call 01246 592092 Email: [email protected] Web: www.peakcare.co.uk Peak Care 2015.indd 1 03/06/2015 15:29 Peak Care, Ashover Contents Welcome from Derbyshire Adult Care 6 Essential information 35 Information and advice 6 Inspecting and regulating care services 35 Prevention services 6 Safeguarding adults 36 Brokerage 7 Deprivation of Liberty Safeguards 36 Welfare rights 8 Comments, compliments and complaints 37 Derbyshire Discretionary Fund (DDF) 8 How solicitors can help 38 Regions covered by this Directory 9 This Directory’s free helpline 38 Adult Care Services – where do I start? 10 The Silver Line 38 Initial contact 10 Derbyshire Care Providers Association (formerly Assessing your needs 10 the Derbyshire Care Homes Association) 39 Personalised support 10 The Derbyshire Home Care Association 39 Making life easier at home 11 Paying for care 40 Support for self-funders 41 Types of service offered by Adult Care 17 Local authority contribution towards care in Services to support you leaving hospital 17 private sector care homes 42 Reablement 17 Derbyshire fee levels 42 Home care services 17 Third party payments 43 Home care agency checklist 19 Seeking financial advice 44 Home care providers contracted with Derbyshire Adult Care 20 Useful contacts 44 Grove House Non-contracted home care providers 23 Local useful contacts 44 National useful contacts 47 Residential Home, Ashover Helping to keep you independent 26 Support for carers 26 Listings Dedicated to caring - if it matters to Community Care Centres 27 High Peak 49 you it matters to us Telecare services 27 Chesterfield 53 Day services 27 Derbyshire Dales 59 Services provided by the NHS 28 North East Derbyshire 62 Intermediate care 28 Bolsover 67 NHS fully-funded Continuing Health Care 28 Amber Valley 71 Erewash 77 Grove Park Accommodation options 28 South Derbyshire 81 Extra Care housing 28 Derby City 85 Luxury Retirement Apartments, Sheltered housing 29 Index 90 Ashover Specialist care 29 Residential care 29 Live an independent lifestyle in our Care homes checklist 31 Derbyshire County Council has select retirement community Care homes for those with dementia 34 not vetted the advertisers in Residential dementia care checklist 34 this publication and accepts no liability for work done or goods Good quality end of life care 35 supplied by any advertiser, nor does the Council endorse any of the products or services. The listings used in this Directory were supplied by the Care Quality Commission To obtain extra copies of this Directory, free of Residential Care • Assisted Living • Home Visits (CQC) in association with Derbyshire County Council and charge, contact Call Derbyshire on: 01629 533190 neither Derbyshire County Council nor Care Choices can Long Stay • Short Stay • Respite Care • Day Care or email: [email protected] be held liable for any errors or omissions. Alternative formats This Directory is available electronically at www.carechoices.co.uk. To arrange a visit please call 01246 592092 There is also a Browsealoud option for those requiring the information in the spoken word. Email: [email protected] Web: www.peakcare.co.uk Visit www.carechoices.co.uk for further assistance with your search for care 5 Peak Care 2015.indd 1 03/06/2015 15:29 Welcome from Derbyshire Adult Care Derbyshire Adult Care, working with other statutory • return home promptly after a hospital stay. and voluntary organisations, is committed to supporting the health and wellbeing of local people We want people in Derbyshire to maintain their and assisting them to find the resources they need to independence for as long as possible. Key to enabling enjoy life to the full. you to make the right decisions about care and support is having access to high quality information We support people to: and advice. This Directory is one way of providing • live independently; information, but we will continue to work with • keep well; our partners to improve the range of information • stay safe; available. We also provide a range of other universal • be active in their community; services that are available to all local people. These are • avoid going into hospital unnecessarily; and detailed below. Information and advice You can get information and advice from: print and other language translations. The following • Your Adult Care worker, if you have one; leaflets are available: • Derbyshire County Council’s website: • ‘Guide to Adult Care’ – how we work and what we www.derbyshire.gov.uk/adultcare; provide; • Call Derbyshire: 01629 533190 or email: • ‘Keeping Adults Safe’ – recognising abuse and keeping [email protected]; adults safe; • County Council Libraries and Information Centres and • ‘Guide to Handy Van