Company Profile Thakral Information Systems Pvt. Ltd. Strategic Alliance Partner of IBM for Bangladesh, Nepal, and Bhutan 11th Floor (East), BDBL Bhaban, 12 Kawran Bazar, Dhaka 1215 Page 1 of 43 Table Of Contents AT A GLANCE ................................................................................................................. 3 COMPANY BACKGROUND ......................................................................................... 6 The Thakral Group .......................................................................................................... 6 The Esquire Group .......................................................................................................... 6 MANAGEMENT PERSONNEL ..................................................................................... 7 Shahzaman Mozumder, BP, Chief Executive OfficerError! Bookmark not defined. Basab P Bagchi, Chief Operating Officer ................................................................... 7 Boddapati Sridhar, Chief Marketing Officer ............ Error! Bookmark not defined. Alok Das, Chief Financial Officer .............................................................................. 7 STAFF STREANGTH ...................................................................................................... 8 CURRENT PORTFOLIO OF PRODUCTS AND SERVICESError! Bookmark not defined. CURRENT PORTFOLIO OF PRODUCTS AND SERVICESError! Bookmark not defined. IBM ............................................................................................................................... 12 Cisco .............................................................................................................................. 12 Coverage: .................................................................................................................. 13 MAJOR BUSINESS ALLIANCES ............................................................................... 14 Page 2 of 43 AT A GLANCE Name: Thakral Information Systems Pvt Ltd. Name in Short: TISL Type of Company: Private Limited Company Year Establishment: 1998 Business: ICT Consulting, System Integration and Distribution , Annual Maintenance Contract, General IT Services (Resource for Technical Services) Present Departments: IBM, HP, Cisco, Microsoft, Services & Oracle Number of Employees: 294 Present Address: BDBL Bhaban, 12 Kawran Bazar, Dhaka‐1215, Bangladesh Telephone Numbers: (+880) 9666712345 Fax Number: (+880 2) 9129313 Email: info@thakral‐bd.com Strategic Business IBM, HP‐IPG, CISCO, Microsoft and Oracle Partner(s): Major Clients: Airtel Bangladesh Ltd. Janata Bank Ltd. IBM Bangladesh Ltd. KAFCO AB Bank Ltd. Linde Bangladesh Ltd. (formerly BOC) Agrani Bank Ltd. Unilever Bangladesh Ltd. Page 3 of 43 MetLife Alico Bangladesh NABIL Bank, Nepal Bangladesh Bank Himalayan Bank, Nepal Bangladesh Parliament Nepal Telecom Corporation Bangladesh Power Novartis Bangladesh Ltd. Development Board Bangladesh Computer Council President's Guard Regiment BASIC Bank Ltd. Prime Minister's Office Bangladesh Chemical Prime Bank Ltd. Industries Corporation British American Tobacco Pubali Bank Ltd. Company Ltd. Banglalink Digital Rahimafrooz Bangladesh Ltd. Communication Ltd. Bayer CropScience Ltd, Rapid Action Battalion Bangladesh Beximco Group Rupali Bank Ltd. Bhutan National Bank Robi Axiata Ltd. Bank of Bhutan Rajshahi Krishi Unnayan Bank Ltd. Bhutan Telecom Corporation Standard Chartered Bank, Bangladesh Bhutan Power Corporation Sanofi Aventis Bangladesh Ltd. Ministry of Finance, Bhutan Singer Bangladesh Tashi Bank, Bhutan Sonali Bank Ltd. Biman Bangladesh Airlines Special Security Force (SSF) Page 4 of 43 Brac Bank Ltd. Supreme Court of Bangladesh Chevron Bangladesh The City Bank Ltd. Dhaka Bank Ltd. Viyellatex Group Company Dhaka Stock Exchange UNICEF Bangladesh Dutch‐Bangla Bank Ltd. UNDP Bangladesh Expeditors UNFPA Bangladesh Eastern Bank Ltd. Woori Bank Grameenphone Ltd. YKK Bangladesh Pte. Ltd. HSBC Bangladesh Youngone Corporation Bangladesh ICDDR,B Zia Fertilizer Company Ltd IFIC Bank Ltd. Page 5 of 43 COMPANY BACKGROUND Thakral Information Systems Private Limited (hence forth referred to as TISL) is a Joint Venture between the Thakral Group of Singapore and Esquire Group of Bangladesh. This company was set up in 1997 to provide Distribution and Services in Information Technology to the Bangladesh market. This company draws its expertise in technology and services from the Thakral Offices across the world. TISL enjoys a close relationship with the various IT companies across Asia belonging to the Thakral Group. The Thakral Group The Thakral Group is a Singapore based conglomerate operating in over 35 countries with a group turnover of over US$ 2.5 Billion. The diversified business of the group can be briefly classified as follows: Manufacture and distribution of consumer electronics with Sony, Matsushita, JVC, Sanyo and others. Distribution of IT products from IBM, Lenevo, Lucent, Hewlett Packard, Microsoft, Cabletron, EMC, Tandberg Data. Distribution and implementation of Software Applications in Banking and Hospitality. Software development and consulting on mainframes, data warehousing and other related services. Hotel management and investment. Financial consulting services. Beginning humbly in 1905, the Group was adjudged the Best Private Enterprise of Singapore in 1995 and the Group Chairman, Mr. Kartar Singh Thakral was declared the Businessman of the Year. The Esquire Group The Esquire Group of Bangladesh is involved in the Distribution of Consumer Electronics and export oriented textile manufacturing. The Group represents leading manufacturers such as Fujitsu‐General as Sole Distributor for air‐conditioning equipment, Sharp for electronics, and white goods, Frigor for refrigeration equipment and JVC for consumer electronics. Page 6 of 43 MANAGEMENT PERSONNEL Basab P Bagchi, Chief Executive Officer Basab Bagchi , a Chartered Accountant from The Institute of Chartered Accountants of India having a post qualification experience of 25 years in the area of Finance and operations . He was the Chief Operating Officer of the Medicare Group and was handling India , Sri Lanka ,Maldives , Kenya, Uganda, Tanzania and Ghana . Prior to that he was the CFO for Metalogic Systems . Jalal Ahmed Khan, GM-Technical Services Mr. Jalal started his career as a supply chain professional and has worked at home and abroad in that capacity. Later he joined Aventis Pharma Bangladesh Ltd. During his ten years at Aventis, among other initiatives, Mr. Jalal was instrumental in developing the IT system from scratch. One of the first ERP system installation in Bangladesh—BPCS, a world class ERP that runs on IBM AS/400 systems—was performed under the leadership of Mr. Jalal in Aventis Pharma. From Aventis Mr. Jalal moved to KAFCO and similar to Aventis, here also Mr. Jalal nurtured the IT system from infancy. Under Mr. Jalal’s able leadership KAFCO today boasts an efficient IT system comprising of ERP, IBM Domino, IBM Maximo EAM, and HRMS modules of Oracle e-Business Suit. Mr. Jalal brings to Thakral over 20+ years of IT systems development & management experience and a total 27+ years of experience in Bangladesh IT industry. Jyotirindu Pal, GM-Finance Mr. Jyotirindu Pal is a Cost Accountant from The Institute of Cost and Works Accountants of India (ICWAI), having a post qualification experience of 14 years in the area of Finance and operations. He has worked with reputed Companies in India in the past 21 years. Page 7 of 43 STAFF STREANGTH In terms of numbers TISL currently have nearly 312 employees staffed in all the departments as described in the following diagram: Commercial & Enterprise Solutions, Management Management, 3 Administration, 6 1 Finance & Accounts, 119 Commercial & Administration Toy, 1 HP, 4 HR & Payroll, 4 Enterprise Solutions Finance & Microsoft, 8 IBM, 20 Accounts HP Network, 7 HR & Payroll PCD, 12 IBM Tech‐Services, 192 Support Staff, 37 Microsoft Network Oracle, 4 Oracle PCD Project, 2 Project Support Staff Tech‐Services TISL recognizes the importance of skilled human resources. Therefore, we are in continuous search of young talents in the in the market to revamp its marketing and technical team. Page 8 of 43 Core Team‐ 93 25 23 20 15 11 12 10 5 4 9 5 3 3 4 6 0 2 5 1 2 3 Page 9 of 43 MSO Team‐100 70 64 60 50 40 30 20 14 10 4 0 2 3 5 2 IBM‐BD SCB 1 Airtel BD CPTU 1 BCC 2 Avaya‐BD 2 HSBC Microsoft Thompson BD Vmware & Reuters Sonali Bank Page 10 of 43 Page 11 of 43 CURRENT PORTFOLIO OF PRODUCTS AND SERVICES IBM Thakral represents IBM in Bangladesh as a Strategic Alliance Partner of IBM. Under this arrangement, Thakral represents all IBM hardware and software products, and services. IBM is the pioneer IT company in Bangladesh and had started its operations in 1964, when the first computer in this territory, an IBM 1640 computer, was installed at the Pakistan Atomic Energy Center, Dhaka. Since then many additional customers from government, multinationals, local businesses from various industries have installed numerous IBM systems. In 2000 IBM changed its business model in Bangladesh and appointed TISL as the IBM Strategic Alliance Partner for Bangladesh, Nepal, and Bhutan. Under this arrangement, IBM handed over all its customers in Bangladesh, Nepal, and Bhutan to TISL. In addition, since then, all IBM businesses in these territories are conducted through TISL. Therefore, today TISL is the exclusive distributor of all IBM products and services in Bangladesh and responsible providing for