REQUEST FOR PROPOSAL Alabama Appellate Court Case Management System Supreme Court of Alabama RFP#SCA-RFP-2020-01 300 Dexter Avenue Montgomery, Al 36104 Table of Contents SECTION 1. INTRODUCTION ............................................................................................................ 1 1.1 Purpose of RFP ........................................................................................................................ 1 1.2 RFP Responses ......................................................................................................................... 1 1.2.1 General Information .............................................................................................................. 1 1.2.2 Format and Content ................................................................................................................. 2 1.2.3 Identification of Proposal Envelope ....................................................................................... 3 1.2.4 State’s Vendor Registry .......................................................................................................... 4 1.3 Deadlines and Schedule of Events ......................................................................................... 4 1.4 Issuing Officer .......................................................................................................................... 5 1.5 Definitions ............................................................................................................................... 5 SECTION 2. GENERAL INFORMATION AND INSTRUCTIONS TO VENDORS ........................................ 7 2.1 Acknowledgment of Understanding of RFP ............................................................................ 7 2.2 Mandatory Pre-Evaluation Vendor Meeting .......................................................................... 7 2.3 Restrictions on Communicating with Staff ............................................................................. 8 2.4 Submitting Questions .............................................................................................................. 8 2.5 Vendor Financial Information ................................................................................................. 9 2.6 Failing to Comply with Submission Instructions ..................................................................... 9 2.7 Rejection of Proposals ............................................................................................................. 9 2.8 The SCA’s Right to Amend and/or Cancel the RFP ................................................................. 9 2.9 No Contingent Fees ............................................................................................................... 10 2.10 Costs of Preparing Responses ............................................................................................... 10 2.11 Vendor Contact ..................................................................................................................... 10 2.12 Request to Modify or Withdraw Proposal ............................................................................ 10 2.13 Right to Request Additional Information .............................................................................. 10 2.14 Procedures for Securing Confidentiality of Vendor Data ...................................................... 11 2.15 Multiple Proposals and Joint Ventures ................................................................................. 12 2.16 Evaluation and Selection ....................................................................................................... 12 2.17 Total Cost of the Resulting Contract ..................................................................................... 12 2.18 Contract Negotiations ........................................................................................................... 13 2.19 Certificate of Compliance ...................................................................................................... 13 2.20 Immigration ........................................................................................................................... 13 2.21 Anti-Boycott Certification...................................................................................................... 13 2.22 Transmittal Letter.................................................................................................................. 13 2.23 (Anti-)Collusion/Fraud Statement ......................................................................................... 14 2.24 Certification of Ownership and Indemnification .................................................................. 14 2.25 Disclosures and Conflicts of Interest ..................................................................................... 15 2.26 Proposal Cover Sheet ............................................................................................................ 15 2.27 High-Level RFP Checklist ....................................................................................................... 15 2.28 Proposal Compliance Checklist ............................................................................................. 15 SECTION 3. GENERAL INFORMATION ABOUT AACS ....................................................................... 15 3.1 Background ........................................................................................................................... 15 3.2 Organization .......................................................................................................................... 16 3.2.1 Supreme Court of Alabama .................................................................................................. 16 3.2.2 Office of the Supreme Court Clerk ....................................................................................... 16 3.2.3 Court of Criminal Appeals .................................................................................................... 18 3.2.4 Court of Criminal Appeals Clerk ........................................................................................... 18 3.2.5 Court of Civil Appeals ........................................................................................................... 18 3.2.6 Court of Civil Appeals Clerk .................................................................................................. 18 3.2.7 Appellate Mediation Office .................................................................................................. 19 3.2.8 Reporter of Decisions ........................................................................................................... 19 3.2.9 Appellate Court Information Technology Services Division ................................................ 19 SECTION 4. RFP PROPOSAL FACTORS ............................................................................................ 20 4.1 Software Development and Implementation Experience .................................................... 20 4.2 CMS Goals ............................................................................................................................. 21 4.3 Minimum Functionalities ...................................................................................................... 21 4.3.1 Accounting ........................................................................................................................... 22 4.3.2. System-Wide and General..................................................................................................... 22 4.3.3. Case Management System (CMS) ......................................................................................... 24 4.3.4 Case Management System (CMS Core).................................................................................. 26 4.3.5 Development and Integrations (Dev and Int) ........................................................................ 26 4.3.6 Notifications, Messaging and Emailing (Notifications and Messaging) ................................. 26 4.3.7 Scheduling / Calendaring ....................................................................................................... 27 4.3.8. Document-Management System (DMS) ............................................................................... 27 4.3.9 Electronic Filing (“E-filing”) .................................................................................................... 27 4.3.10 E-filing - Back End ................................................................................................................. 28 4.3.11 e-filing - Front End ................................................................................................................ 28 4.3.12 Interfaces/Integration to/with other systems (Interfaces) ................................................. 28 4.3.13 Public Access ........................................................................................................................ 29 4.3.14 Reporting and Analytics (Analytics) ..................................................................................... 29 4.3.15 System-Wide Business Rules Engine (Business Rules Engine) ............................................. 30 4.3.16 System-wide Identity Management (Identity Management) .............................................. 30 4.3.17 System-wide Security (Security) ..........................................................................................