User guide. GH68-49331H Printed in USA VZW_UG_Crown_4x6.indd All Pages User manual Table of contents Special features 1 Add an email account 12 Getting started 3 Transfer data from your old device 12 Front and back views 4 Set up your voicemail 14 Navigation 15 Assemble your device 5 Navigation bar 18 Install a SIM card and memory card 6 Home screen 20 Charge the battery 6 Customize your Home screen 21 S Pen 8 Status bar 27 Start using your device 10 Notification panel 29 Use the Setup Wizard 10 S Pen functions 32 Lock or unlock your device 11 Edge screen 42 Add a Google account 11 Bixby 48 Add a Samsung account 12 i VZW_N960U_EN_UM_TN_RG6_080918_FINAL Always On Display 50 Samsung apps 70 Flexible security 51 Calculator 70 Multi window 57 Calendar 72 Enter text 59 Camera and video 75 Emergency mode 62 Clock 81 Apps 64 Contacts 85 Using apps 65 Email 92 Access apps 65 Galaxy Apps 95 Add an apps shortcut 65 Gallery 96 Search for apps 66 Internet 101 Galaxy Essentials 66 Messages 105 Uninstall or disable apps 66 My Files 108 Sort apps 67 PENUP 110 Create and use folders 67 Phone 111 App settings 68 Samsung Gear 123 ii Samsung Health 124 Play Music 132 Samsung Notes 126 Play Store 132 Samsung Pay 128 YouTube 133 SmartThings 130 Verizon Apps 134 Google apps 131 Caller Name ID 134 Android Pay 131 Cloud 134 Chrome 131 hum 134 Drive 131 My Verizon 134 Duo 131 Security and Privacy 134 Gmail 131 Voicemail 134 Google 131 Message+ 135 Google Pay 132 Settings 138 Maps 132 Access Settings 139 Photos 132 Search for Settings 139 Play Movies & TV 132 Connections 140 iii Wi-Fi 140 Ethernet 157 Bluetooth 143 Sounds and vibration 157 Phone visibility 145 Sound mode 157 Data usage 145 Vibrations 158 Airplane mode 147 Volume 159 NFC and payment 147 Ringtone 160 Mobile hotspot 148 Notification sounds 160 Tethering 151 Do not disturb 160 Mobile networks 151 System sounds 161 Location 152 Key-tap feedback 161 Nearby device scanning 153 Sound quality and effects 162 Connect to a printer 154 Separate app sound 162 MirrorLink 154 Notifications 163 Download booster 155 Manage notifications 163 Virtual Private Networks 155 Smart alert 163 iv Display 164 Memory 171 Screen off settings 164 Language and input 171 Screen brightness 164 Date and time 175 Blue light filter 165 Report diagnostic information 176 Font and screen zoom 165 Reset 176 Screen quality 166 Factory data reset 177 Full screen apps 166 Auto restart 179 LED indicator 166 System updates 180 Smart stay 166 Lock screen and security 180 One-handed mode 167 Screen lock types 180 Device maintenance 167 Biometrics 181 Quick optimization 167 Clock and information 182 Battery 168 Google Play Protect 182 Performance mode 168 Find My Device 183 Storage 169 Security update 183 v Install unknown apps 183 Google settings 192 Samsung Pass 184 Accessibility 193 Secure Folder 184 Vision 193 App permission monitor 185 Hearing 195 Secure startup 185 Dexterity and interaction 195 Encrypt SD card 185 More accessibility settings 196 Set up SIM card lock 186 Accessibility services 197 View passwords 186 Other settings 197 Security update service 187 Help 197 Device administration 187 Manage game features 198 Credential storage 188 Phone assistance app 198 Advanced security settings 188 Dual messenger 199 Accounts 189 About phone 199 Add an account 190 Getting help 200 Backup and restore 191 Videos 200 vi Smart Simulator 200 Tips 200 Samsung Care 200 Legal 201 Intellectual property 202 Open source software 203 Disclaimer of warranties; exclusion of liability 203 Modification of software 204 Samsung Knox 205 Maintaining water and dust resistance 205 Restricting children’s access to your mobile device 207 Samsung Electronics America, Inc. 208 vii Special features Meet Bixby Camera Bixby responds to your voice commands and The camera on your device has several can help you understand your settings and unique features, such as: set up your Samsung device. See Bixby on l Dual optical zoom page 48. l Live focus S Pen l AR emoji ™ The S Pen is a stylus designed for special l Super slow mo functions with Samsung Galaxy devices. It l Detect closed eyes, image blur, and lens uses Bluetooth Low Energy (BLE) to work as smudges a remote. See Camera and video on page 75. See S Pen functions on page 32. Flexible security Use your face, fingerprint, or iris to unlock your device. See Flexible security on page 51. 1 Stereo Speakers Your device uses Dolby Atmos and stereo speakers to deliver quality sound while watching videos or listening to music. See Sound quality and effects on page 162 Water and dust resistances This device is rated IP68 using the Ingress Protection rating system. See Maintaining water and dust resistance on page 205. Special features 2 Getting started Front and back views 4 Assemble your device 5 Start using your device 10 Front and back views Proximity/Light Speaker sensor SIM/microSD card tray Iris recognition LED Front camera Heart rate sensor LED indicator Iris scanner Flash Dual camera Volume Fingerprint scanner Power Bixby Headset jack Speaker USB charger/ S Pen Accessory port Mic Devices andsoftware are constantly evolving—the illustrations yousee here are forreference only. Getting started 4 Assemble your device Learn about your mobile device hardware, assembly procedures, and how to get started using your new device. Devices andsoftware are constantly evolving—the illustrations yousee here are forreference only. Getting started 5 Install a SIM card and Charge the battery memory card Your device is powered by a rechargeable battery. A charger (charging head and USB Type-C cable) is When you subscribe to a cellular network, you are included with the device for charging the battery provided with a SIM card. You may be able to use from any standard outlet. your previous SIM card. Contact your service provider for more details. Note: You should dry the inside of the charging port before inserting a power connector to charge your Warning: Small components such as SIM cards and device. If the charging port is not fully dry, your memory cards can pose a choking risk. Please be device may operate abnormally. For example, it may careful when handling these cards to avoid charge more slowly or overheat. damaging them. ™ The battery comes partially charged. You can use the You can install an optional microSD memory card device while charging. (not included) to add more memory space to your device. A memory card can be installed at any time. Caution: Use only charging devices and batteries (if It is not necessary to install it prior to using the applicable) that are approved by Samsung. Samsung device. charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage. Getting started 6 1. Insert the USB Type-C cable into the USB charger/Accessory port. 2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet. 3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete. Getting started 7 S Pen The S Pen is a stylus that assists you in performing various functions. For more information, see S Pen functions on page 32. Note: To maintain the water-resistant and dust-resistant features of your device, make sure that the S Pen slot and opening are both maintained free of dust and water, and the pen is securely inserted prior to any exposure to liquids. Devices and software are constantly evolving — the illustrations you see here are for reference only. Getting started 8 Remove the S Pen Replace the S Pen tip The S Pen stores inside your device for convenient You can replace the tip of the S Pen with the access. included kit. 1. Push the S Pen inward and release it. 1. Use tweezers to pull out the S Pen tip. 2. Slide the S Pen out the rest of the way using the notch on the end of the S Pen. 2. Insert the new pen tip and press until it clicks in place. Getting started 9 Start using your device Use the Setup Wizard The instructions below explain how to turn your The first time you turn your device on, the Setup device on or off. Wizard guides you through the basics of setting up your device. To turn the device on: Follow the prompts to choose a default language, u Press and hold the Power key until the device ® connect to a Wi-Fi network, set up accounts, choose turns on. location services, learn about your device’s features, To turn the device off: and more. 1. Press and hold the Power key. 2. Tap Power off, and confirm when prompted. Getting started 10 Lock or unlock your device Add a Google account Use your device’s screen lock features to secure your Your new device uses your Google™ account to fully device. By default, the device locks automatically utilize its Android™ features. when the screen times out. 1. From Settings, tap Accounts > Accounts. To lock the device: 2. Tap Add account > Google. u Press the Power key. Note: When you sign in to a Google account, Factory To unlock the device: Reset Protection (FRP) is activated. FRP requires u Press the Power key, or double-tap or touch and your Google account information when resetting to press Home, and then drag your finger across factory settings.