D3.1 – INDIMO Pilots handbook Beatriz Royo (ZLC) D3.1 – INDIMO Pilots handbook D3.1 INDIMO Pilots Handbook | version 1.0 Document Number D3.1 Document Title Pilots Handbook Version 1.0 (Final) Status Final Work Package WP3 Deliverable Type Report Contractual Date of Delivery 30.06.2020 Actual Date of Delivery 30.06.2020 Authors Beatriz Royo (ZLC) Contributors Eleonora Tu (ITL) Thomas de Meester (IMEC) Wim Vanobberghen (IMEC) Robert Ishaq (Technion) Floridea Di Ciommo (cambiaMO) Gianni Rondinella (cambiaMO) Thais Lamoza (door2door) Samyajit Basu (VUB) Delphine Grandsart (EPF) Sandra Lima (EPF) Evelien Marlier (EPF) Reviewers Annette Randhahn (VDI/VDE-IT) Yasmin Halil (VDI/VDE-IT) Eleonora TU (ITL) Miklós Gábor Bánfi (MBE) Keyword List Pilots setup, vulnerable target users, implementation plan, evaluation plan, This project has received funding from the European Union’s Horizon 2020 page 2/100 research and innovation programme under grant agreement No 875533. D3.1 INDIMO Pilots Handbook | version 1.0 communities of practice Dissemination level PU This project has received funding from the European Union’s Horizon 2020 page 3/100 research and innovation programme under grant agreement No 875533. D3.1 INDIMO Pilots Handbook | version 1.0 INDIMO Consortium The project INDIMO - Inclusive Digital Mobility Solutions has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 875533. The consortium members are: No Participant Legal Name Country 1 VRIJE UNIVERSITEIT BRUSSEL BE 2 VDI/VDE INNOVATION + TECHNIK GMBH DE 3 INTERUNIVERSITAIR MICRO-ELECTRONICA CENTRUM BE 4 CAMBIAMO S.C.M. ES 5 DEEP BLUE SRL IT 6 TECHNION - ISRAEL INSTITUTE OF TECHNOLOGY IL 7 MOZGASSERULTEK BUDAPESTI EGYESULETE HU 8 FUNDACION ZARAGOZA LOGISTICS CENTER ES POLIS - PROMOTION OF OPERATIONAL LINKS WITH INTEGRATED 9 BE SERVICES, ASSOCIATION INTERNATIONALE 10 EUROPEAN PASSENGERS' FEDERATION IVZW BE 11 DOOR2DOOR GMBH DE 12 VIVERO DE INICIATIVAS CIUDADANAS ES 13 COOPCYCLE FR 14 FONDAZIONE ISTITUTO SUI TRASPORTI E LA LOGISTICA IT 15 POSTE ITALIANE - SOCIETA PER AZIONI IT This project has received funding from the European Union’s Horizon 2020 page 4/100 research and innovation programme under grant agreement No 875533. D3.1 INDIMO Pilots Handbook | version 1.0 Document change record Version Date Status Author (Partner) Description 0.1 07/04/2020 Draft B. Royo (ZLC) Template update and fill the first chapters. Consolidation with pilots data template. 0.2 30/04/2020 Draft Pilot section 1, 2 and 3 alignment 0.3 04/05/2020 Final Final refinements, Final draft for compiling deliverable Gantt Chart update inputs from pilots template 0.4 20/05/2020 First pilots Eleonora Tu (ITL), First iteration compilation compilation Thomas De Meester (IMEC), Wim Vanobberghen (IMC), Floridea Di Ciommo (cambiaMO), Gianni Rondinella (cambiaMO), Thais (Door2Door) 0.5 16/06/2020 Version to Beatriz Royo (ZLC) first review 0.6 19/09/2020 Feedback Annette Randhahn from (VDI/VDE-IT) reviewers Yasmin Halil (VDI/VDE-IT) 0.7 25/06/2020 Feedback Samyajit Basu for the (VUB) Ethic, and Evelien Marlier evaluation (EPF) This project has received funding from the European Union’s Horizon 2020 page 5/100 research and innovation programme under grant agreement No 875533. D3.1 INDIMO Pilots Handbook | version 1.0 plan (VUB). Eleonora Tu (ITL) General Thais Lamoza feedback (door2door) (EPF) P1, P5 updates 0.8 24/06/2020 Refinements Beatriz Royo (ZLC) for the review process 0.9 26/06/2020 Pilots’ Eleonora Tu (ITL) inputs final Thais Lamoza validation (door2door) Robert Ishaq (Technion) Floridea Di Ciommo (cambiaMO Thomas de Meester (IMEC) 1.0 29/06/2020 Final Eleonora TU (ITL) deliverable Miklós Gábor Bánfi (refinement (MBE) after the second review process) This project has received funding from the European Union’s Horizon 2020 page 6/100 research and innovation programme under grant agreement No 875533. D3.1 INDIMO Pilots Handbook | version 1.0 Copyright Statement The work described in this document has been conducted within the INDIMO project. This document reflects only the INDIMO Consortium view and the European Union is not responsible for any use that may be made of the information it contains. This document and its content are the property of the INDIMO Consortium. All rights relevant to this document are determined by the applicable laws. Access to this document does not grant any right or license on the document or its contents. This document or its contents are not to be used or treated in any manner inconsistent with the rights or interests of the INDIMO Consortium or the Partners detriment and are not to be disclosed externally without prior written consent from the INDIMO Partners. Each INDIMO Partner may use this document in conformity with the INDIMO Consortium Grant Agreement provisions. This project has received funding from the European Union’s Horizon 2020 page 7/100 research and innovation programme under grant agreement No 875533. D3.1 INDIMO Pilots Handbook | version 1.0 Executive summary The purpose of this document is to provide a reference guide for the INDIMO project partners. First, the INDIMO pilots are further detailed in terms of providing a better understanding of the scope, the context, the mobility solution to be (re-)designed, the stakeholders involved and the vulnerable user groups they will focus on. Furthermore, one part of the pilots’ success in achieving more inclusive digital mobility solutions depends on the feedback received from the communities of practice. This learning collective requires a diverse group of stakeholders with the firm engagement and passion to get a more inclusive mobility during the entire life of the project. To create this high level of commitment it is required to build involvement strategies, therefore this guide also includes the mechanisms for user’s involvement in the co-creation process, that pilots have already selected according to the user characteristics of the user profile. Second, this handbook contains the pilots’ time plan across all the work packages’ activities and descriptions of the actions required and partners involved. It becomes the foremost tool for planning INDIMO pilots’ activities. It also contains the reference for pilots on: the evaluation framework the data protection and ethical issues management the pilots’ management protocol and communication strategy, and the monitoring plan. Last but not least, since worldwide economy sectors, and especially mobility is affected by the COVID-19 exceptional situation, this document covers how INDIMO pilots’ mobility services and technologies will adapt to mitigate the effect while responding to some questions arising during the 2020 spring lockdown and the strategies to keep the work going on. This project has received funding from the European Union’s Horizon 2020 page 8/100 research and innovation programme under grant agreement No 875533. D3.1 INDIMO Pilots Handbook | version 1.0 Table of Contents 1. Introduction ...................................................................................................................... 14 1.1 Aim of the deliverable ...................................................................................................... 15 1.2 Relationship with other relevant deliverables and WPs.................................................. 15 1.3 Task participants and sharing of responsibilities ............................................................ 15 1.4 Structure of the deliverable ............................................................................................. 16 2. INDIMO pilots’ description ............................................................................................... 17 2.1 Emilia-Romagna (Italy) .................................................................................................... 19 2.1.1 Description of Pilot 1 context ................................................................................. 19 2.1.2 Description of the current digital mobility services .............................................. 22 2.1.3 Target audiences: stakeholders’ identification and strategy for users’ involvement in the co-creation process ................................................................................................... 23 2.3 Antwerp (Belgium) ........................................................................................................... 28 2.3.1 Description of pilot 2 context ................................................................................. 28 2.3.2 Description of the current digital mobility services .............................................. 30 2.3.3 Target audiences: stakeholders’ identification and strategy for users’ involvement in the co-creation process ................................................................................................... 32 2.4 Galilee (Israel) .................................................................................................................. 34 2.4.1 Description of pilot 3 context ................................................................................. 34 2.4.2 Description of the current digital mobility services .............................................. 35 2.4.3 Target audiences: stakeholders’ identification and strategy for users’ involvement in the co-creation process ................................................................................................... 36 2.5 Madrid (Spain) .................................................................................................................