Your guide to cancer services in the North of England We’re here for you Cancer is the toughest fight most of us will ever face. But you don’t have to go through it alone. The Macmillan team is in your corner. We are the nurses helping you through treatment. The experts on the end of the phone who can answer your questions. The advisers telling you which benefits you’re entitled to. We are Macmillan Cancer Support and we’ll be with you every step of the way. High-quality information Financial support and support The costs of cancer can stack up, Visit one of our many information and money worries are the last and support centres in your area thing you need when you’re facing for clear information about cancer the toughest fight of your life. But and face-to-face support. Our we can help with a wide range of team of trained staff and volunteers financial issues. We can let you are there to talk about your issues know how to apply for a Macmillan and concerns. Grant. We can help you understand which benefits you’re entitled to. We You’ll find details of the cancer can even offer you straightforward information and support centres financial guidance over the phone in the North of England area on on matters including pensions, pages 4 to 10. mortgages, insurance and savings. You’ll find details of financial support services in the North of England area on pages 11 to 13. 2 3 Local services Cancer information Macmillan Cancer Information Macmillan Cancer Information Sunderland Macmillan and support centres Centre (Friarage Hospital) Centre (Newton Aycliffe) Information and Support Centre Mowbray Suite, Pioneering Care Centre, City Hospitals Sunderland, Services developed in Friarage Hospital, Northallerton, Cobblers Hall, Carers Way, Kayll Road, Sunderland, partnership with Macmillan North Yorkshire DL6 1JG Newton Aycliffe, Tyne and Wear SR4 7TP County Durham DL5 4SF Macmillan Cancer Information 01609 764033 0191 541 0122 and Support Centre Monday 9am–2pm, 0808 178 3277 Monday–Thursday 10am–4pm, (Bishop Auckland) Tuesday–Thursday 9am–4pm Monday, Wednesday and Friday, Friday 10am–12pm Bishop Auckland Hospital, 9.30am–12.30pm Cockton Hill Road, Bishop Auckland, Our service is for people living Freephone 0808 178 3277 If you’re affected by cancer, we’re County Durham DL14 6AD with cancer, their friends, families Monday–Friday, 9.30am–4.30pm here for you. Drop in and see us for and carers. We offer a range of information and support, benefits 01388 455230 information and support, including We provide information and support advice and counselling services. Monday–Friday, 10am–4pm benefits advice and self-help and including benefits advice to people support. living with cancer, their friends, Macmillan Information and We offer information and support, families and carers. Support Service (Darlington benefits advice and acupuncture Macmillan Cancer Information Memorial Hospital) to people affected by cancer. We and Support Service (Newcastle) Macmillan Support Services Darlington Memorial Hospital, also run a headwear service and Northern Centre for Cancer Care, (Wallsend) Hollyhurst Road, Darlington, can make referrals for Look Good.. Freeman Hospital, Freeman Road, GB Hunter Memorial Hospital, County Durham DL3 6HX Feel Better skin care and make-up High Heaton, Newcastle upon Tyne, The Green, Wallsend, workshops and a bra fitting clinic. Tyne and Wear NE7 7DN Tyne and Wear NE28 7PB 01325 743008 Monday–Friday, 10am–4pm 0191 213 8611 0800 328 2377 Please phone to check we’re open (voicemail service available) Monday–Friday, 9am–5pm before making a special journey Monday–Friday, 9.30am–4.30pm If you’re affected by cancer, we can Our information and support service If you’re affected by cancer, we help with information, befriending offers benefits advice, advice on can help. Along with a range of and bereavement. Our other hair loss and headwear, and can information and support, we offer services include complementary make referrals to a bra clinic, at benefits advice and monthly Look therapies, self-help and support Bishop Auckland, once a month with Good…Feel Better skin care and courses, therapeutic arts and “Walk specialist support for women who’ve make-up workshops, and we can and Talk” groups. had breast surgery. We can also arrange complementary therapies refer you to other local help and for people having cancer treatment. support you may need. 4 5 Macmillan Information and Macmillan Information and Macmillan Cancer Information Macmillan Cancer Information Support Service (Chester-le- Support Service (University Centre (Whitehaven) and Support Centre Street Community Hospital) Hospital of North Durham) Cancer Information, Cumberland Infirmary, Chester-le-Street Community East Wing Corridor, University Outpatient Department, Newtown Road, Carlisle, Hospital, Front Street, Hospital of North Durham, West Cumberland Hospital, Cumbria CA2 7HY Chester Le Street, North Road, Durham, Homewood, Hensingham, County Durham DH3 3AT County Durham DH1 5TW Whitehaven, Cumbria CA28 8JG 01228 814283 www.cancernorth.nhs.uk 0191 387 6303 0191 333 2815 01946 523313 Monday–Friday, 10am–4pm (Please Tuesdays 10am–1pm Monday–Friday 10am–4pm Monday–Thursday 8.30am–5pm, phone ahead to check we are open Please phone to check we’re open Please phone to check we’re open Friday 8.30am–2pm before making your journey) before making your journey before making your journey We provide confidential information If you’re affected by cancer, visit our A confidential drop in service for If you’re affected by cancer, we can and support for anyone affected by information and support centre. We anyone affected by cancer. We help. We provide information on cancer. Our specialist cancer nurse offer benefits advice and self-help offer information and support and all aspects of living with cancer. We is available for drop in sessions and support. We also host Look benefits advice, and can refer you arrange benefits advice sessions on a Monday and Tuesday or by Good…Feel Better skin care and to counselling and befriending. Our with a Macmillan Benefits Adviser appointment Wednesday to Friday. make-up workshops for women volunteers can advise you on hair and can refer you to counselling. living with cancer. loss, and we make referrals to a Other services include advice on bra clinic with specialist support for hair loss and headwear and a women who’ve had breast surgery. bra clinic for women who’ve had breast surgery. 6 7 Gateshead Cancer Macmillan Information and Information Service Support Service (Peterlee) Hancock Building, 20 Upper Chare, Castle Dene Queen Elizabeth Hospital, Shopping Centre, Peterlee, Sheriff Hill, Gateshead, Durham SR8 1BW Tyne and Wear NE9 6SX 0800 327445 or 0191 587 4500 0191 445 2979 Monday–Friday 9.30am–4.30pm Monday–Friday 10am–4pm Drop in and see us for confidential We offer emotional support and cancer information and support. practical information to anyone We offer benefits advice, a breast living with cancer, their families and cancer support group, relaxation carers in a relaxed and confidential sessions and a Walk and Talk environment. Our services include group. benefits advice, counselling, complementary therapies and self- Macmillan Cancer help and support. Information and Support Centre (Shotley Bridge) Macmillan Cancer Information Shotley Bridge Hospital, and Support Centre (James Cook Woodlands Road, Consett, University Hospital) Durham DH8 0NB The James Cook University Hospital, Marton Road, Middlesborough, 01207 594660 Cleveland TS4 3BW Our opening times vary, so please ring to make an appointment. 01642 835674 Monday–Friday, 9am–4pm Our range of support for people living with cancer includes We’re here for anyone affected by counselling, self-help and support cancer. We provide information and benefits advice. We also make and support including self-help and referrals for Look Good…Feel Better support and benefits advice. skin care and make-up workshops and a headwear fitting service. 8 9 Other cancer information Canswer Financial support services Macmillan Working With Cancer and support services George Hardwick Foundation (Durham County) Carers and Patients Centre, Carlisle and District Macmillan Crook Civic Centre, Cancer Connections University Hospital of North Tees, Citizens Advice Bureau North Terrace, Crook, in South Shields Hardwick, Advice Service County Durham DL15 9ES 258 Harton Lane, South Shields, Stockton on Tees TS19 8PE 5/6 Old Post Office Court, Tyne and Wear NE34 0LR Carlisle, Cumbria CA3 8LE 0191 370 8764 0845 302 5524 Monday–Thursday 8.30am–5pm, 0191 456 5081 / 07557 188 694 Monday–Thursday 9.30am–4pm, 01228 633912 Friday 8.30am–4.30pm www.cancerconnections.org.uk Friday, 11am–3pm www.carlislecab.com Monday–Friday 9am–5pm Through our confidential Cancer Connections provides help Canswer offers a range of cancer employment advice and support and support over the phone or information and support including We provide advice and information service, we can give you information through their drop in service. As benefits advice to anyone affected on a range of issues including about rights at work, talk to your well as information about cancer, by cancer. benefits and other sources of employer about getting back to they offer counselling, finance, financial for people affected work, come with you to meetings benefits and debt advice, and Canswer by cancer, debt, housing and with your employer or help you find complementary therapies. They can George Hardwick Foundation, employment. Phone to make an a new job, course or volunteering also support adults, families and Carers Centre, appointment at the Cumberland opportunity. We also work with children who’ve been bereaved. Wellington Square Shopping Centre, Infirmary, Carlisle. Our adviser can employers to support people Stockton TS18 1RG also visit you on the hospital ward affected by cancer. or at home. 0845 302 5523 Monday–Saturday, 9am–5.30pm Drop in and see us for confidential cancer information and support.