C U R R I C U L U M V I T A E for ROLF SCHANCHE Born 1959, Norwegian Senior consultant, Jan Saugen AS, SKI. Education: 1979 Engineer electronic, Trondheim Ingeniørhøgskole 1982 Assembly operator education in Televerket (Norwegian state Telecom Company) 1990 Organisation and work management at BI (Norwegian School of Management) 1982-99 Various courses and additional education Experience: 2007 - Jan Saugen AS Senior consultant Contract – and operations management telecom, Counselling and consulting services, Development – implementation and project participation Customers: - Gjensidige (Insurance and baking company) – work consists of all services including participation in the project for implementation of a new call centre solution. - Telenor (Telecom company) – work consists of project management of their telephony delivery for Arena Helse – project St. Olav (The new hospital in Trondheim). 2005 -2007 Gjensidige forsikring (Insurance company) Senior consultant Contract – and operations management telecom – consists of: The elaboration of requirement specifications and contractual wording - The establishing of operational routines - Budgeting – financial follow up / reporting - Follow up of suppliers Counselling and consulting services, consists of: 2 - Business support IKT Development – implementation and project participation – consists of: - Identification of requirements for further development - Performing continuous improvement activities - Establishing and implementing projects Larger projects implemented during the period: - 2005; Charting/pre project activities/elaboration of requirement specifications – Establishing new agreements for telephony (all services) for the entire company including daughter companies and cooperating partners (approx. 3000 users/100 offices). - 2006-2007; Implementation project for new overall IP platform including support systems for switchboards. - 2007; Pre project activities/elaboration of the requirement specification for a new call centre solution. 1999 - 2004 Gjensidige NOR / DnB NOR (Insurance and banking company) Senior consultant Contract – and operations management telecom – consists of: - Elaboration of requirement specifications – contractual wording - Establishing of routines - Budgeting – financial follow up /reporting - Follow up of suppliers Counselling and consulting services, consists of: - Business support IKT Development – implementation and project participation – consists of: - Identifying development requirements - Performing continuous improvement activities - Establishing and implementing projects Larger projects implemented during the period: - 2000-2001; Charting project - Gjensidige og Sparebanken NOR.- The establishing of new agreements for telephony (all services) for the new joint company Gjensidige Nor including daughter companies and cooperating partners. - 2001-2003; Implementation project for new common telephony platform including support systems for switchboards (approx. 7000 users/300 offices). - 2003-2004; Charting/pre project activities/elaboration of requirement specifications – Establishing new agreements for telephony (all services) for the entire company including daughter companies and cooperating partners (approx. 14000 users/500 offices). Starting the implementation project for a new common telephony platform – partly IP based. 1998 - 1999 Telenor Bedrift DIT / TI – Bodø (Telecom company) Operational technician/Consultant Specific responsibility for customer relations in Helgeland Installation, services and user training for telephony systems Installation and service for ATMs Sale of cabling systems / network / sale support Project- / work management concerning total deliveries of data / telephony / cable 3 television 1996 - 1997 Telenor Bedrift DIT – Trondheim (Telecom company) Operational technician Regional responsibility for installation and service of ATMs The start up and service of in-house-central solutions Performing user training Sale support. 1994 - 1996 Telenor Bedrift / TBK - Trondheim (Telecom company) Operational technician Regional responsibility for the roll-out of Bank Axept The project was responsible for several large cabling operations and delivery of several thousand terminals as well as establishing operational routines. 1988 - 1993 Telenor Bedrift / TBK - Trondheim (Telecom company) Sales consultant Client responsibility, elaboration of solutions/bids and project planning Sale of the whole product spectre of TBK including larger in-house-centrals 1986 - 1988 Telenor Bedrift / TBK - Trondheim (Telecom company) Installatør Idriftsettelse og service av hussentraler Gjennomføring av brukerkurs Arbeidslederoppgaver ved større kablingsprosjekter 1979 - 1986 Televerket – Tr. Heim – Oslo – Fosen (Telecom company) Assembly operator From installation of in-house-centrals to construction operations including the follow up of entrepreneurs Work management concerning larger re-connection projects. Languages: English – Scandinavian - limited knowledge of German Personal Interests: Outdoors and fishing .