Glynn Davis Retailinsider.com twitter @glynndavis Welcome Welcome to the latest annual ‘Retail Insider Top 100 Movers & Shakers in Retail’ report that continues in its quest to highlight the achievements of those individuals who are successfully bringing digital into their respective businesses. It is di� cult to operate in the retail The objective of the report has Finally, it’s a very big thank-you to sector without being impacted been to � nd those people who are K3 for its continued sponsorship by digital developments as the setting the pace and who will have of the Movers & Shakers report. industry continues to undergo its increasing in� uence as the sector We both feel that the retail industry transformation and the people in is remade and old models become has arguably never been so exciting this report are fully immersed in this increasingly irrelevant. and it is a privilege to be able to put ongoing revolution. a spotlight on the people who are This task is far from easy and so making a positive contribution. We have continued to see the Retail Insider is again massively trend for digitally-focused grateful for the help given by individuals in the retail industry the Advisory Panel. They each moving up from heading the online brought their unique perspective divisions to running organisations, into play and ensured the rigorous which highlights the value now methodology we apply to its a� orded on those individuals that production was again maintained are digitally literate. this year. The Retail Top 100 Movers & Shakers Report 2018 Key The world of retail never stops so to help you keep track of who is new and who is back once Methodology again, who is surging up and who has slipped Over the past 12 months a wide range of experts from across different disciplines within down, look out for the symbols below on your the retail industry have been consulted to help draw up an initial long list of potential journey through this report. constituents of the Top 100 for 2018. Also note the eye icon. Make a note of those it These individuals comprised The Top 35 names were then This represents a change from marks and watch their career moves. We believe consultants, technology vendors, given to each of the Panel to last year and was brought about they may just be some of the brightest sparks service providers, recruitment score privately on a number of by the Advisory Panel’s decision this sector has to offer. specialists, senior retail executives, important criteria – achievement to focus more on retailers and advisors and City analysts whose over the last 12 months, potential remove consultants and advisors expertise encompassed all aspects future achievement, customer from the list. These have, to some Moving up of the sector. engagement, digital capability and extent, been absorbed within innovative capability. the ‘Investors & Non-executive The carefully selected Advisory Panel Directors’ grouping. then helped to reduce this long list By collating these scores a ranked Non-mover down to a Top 100 names and from Top 35 list was created. within this grouping they selected a To highlight the different skill sets Top 35. The Panel is chosen on the of the individuals in this year’s report New entry basis of their combined knowledge the following categories were used and expertise covering every part of for the non-retailers in the Top 100: the retail industry. ‘Enablers & Facilitators’, ‘Recruitment Slip down Specialists’, and ‘Investors & Non- executive Directors’. Re-entry One to watch Retailinsider.com | Sponsored by K3 Retail The Movers & Shakers Top 100 Advisory Panel Anthony Fletcher | CEO David Kohn | Customer & e-commerce director Graze.com | Anthony took up the CEO role at Graze in December 2012 after serving as UK Heal’s | David is a very experienced retailer who has been in the sector since 1990. managing director and chief marketing officer at the healthy snacks company, beginning He first became involved with the digital aspects of the industry in 2006 when at Borders. in 2009. He has used the marketing and product skills he honed while at Innocent Drinks He has spent time heading up the online operations at Waterstones, Snow+Rock and Heal’s where he held a number of roles, latterly as innovation manager. He has successfully taken where he is currently customer & e-commerce director. He is also a consultant specialising Graze into retail stores and expanded it into the US market. in multi-channel strategies. Zia Zareem-Slade | Customer experience director Jonathan Wall | Chief digital officer Fortnum & Mason | Zia has held the role of customer experience director at F&M for the past Missguided | Jonathan has a wealth of experience in the sector, which has led to him being five years and plays a vital role in its multi-channel development. Prior to this she spent two in demand since he left Shop Direct after seven years as its group e-commerce director. years as head of online at Selfridges. Her digital experience dates back to 2000 when she He is presently chief digital officer at Missguided and a non-executive director at Yours was e-commerce manager at MFI. Clothing. Jonathan combines this with board positions at Digital Bridge and an advisory role at Palatine Private Equity. Mark Felix | General manager of home services Moneysupermarket.com | Mark joined Moneysupermarket in July 2018 after nearly four Daniel Bobroff | Founder years at John Lewis where he was director of online trade. Prior to this he was head of Coded Futures | Daniel is the founder of Coded Futures, a creative technology advisory online at Sainsbury’s with responsibility for trading, content and merchandising. Mark is firm focused on retail, as well as being a special advisor and head of retail at High Tech also a mentor at WeFarm and the Mayor’s International Business Programme. Engineering Center (HTEC). This follows a two-year period as co-founder and investment director at Asos Ventures. Daniel is also a leading speaker on the topic of retail technology Indira Thambiah | CEO and is a board member of True Fit Corporation and Detego. Roof Maker | Indira is the newly installed CEO at Roof Maker, which she joined after nearly two years as managing director of luxury bathroom retailer C P Hart. She has been involved Alison Lancaster | Digital marketing director in the digital side of business for a number of retailers including Home Retail Group, DSG Fanatics (International) | Alison’s current role is digital marketing director at Fanatics, which Group and Zulily. Indira is also a senior advisor to Venture Founders and is the founder of follows a period as chief customer officer at House of Fraser. She is massively experienced Silly Point Wines. in the digital and marketing areas with a career that has encompassed time at numerous retailers including Bonmarche, White Stuff, Feather & Black, Harrods, Charles Tyrwhitt, Orlando Martins | Founder Bravissimo and John Lewis. ORESA | Orlando founded ORESA in 2008 following stints working at leading executive search firms including Berkeley and Quantica where he gained vast experience and built Additional special thanks to: up his network across the retail industry. He has created a respected practice specialising Martin Newman | Founder & Chairman | Practicology in fashion retail and digital. The Retail Top 100 Movers & Shakers Report 2018 Denise Davidson “Positive disrupters are Retail Advocate | K3 succeeding alongside [email protected] the old models who are twitter @K3_Denise unfortunately falling by the wayside” Retail - reshaped & redefined 2018 heralds the dawn of a new era in retailing, with individuals who have not only embraced digital transformation but have grabbed hold of it, reshaped it and are redefining Retail. The Movers & Shakers report traditional boundaries and innovating an exciting time with Retail being continues to mirror the vibrant in ways so far removed from rewritten and the focus on creating market we’re all part of and this conventional retailing to embrace a connected customer experience edition shows clearly where these the new digital age head on. being played out in front of our eyes. positive disrupters are succeeding I would like to personally thank I’d love to hear your views on this alongside the old models who are Glynn and the Advisory Panel of year’s report and look forward to unfortunately falling by the wayside. experts who once again spent the some lively discussion! The intention of the Movers & early summer locked in heated Shakers was always to identify debate discussing who would be in those individuals who were making the final report. a difference in Retail and this year The final words of thanks must go to clearly highlights those who are all those named individuals and the doing it their way, increasingly on businesses that make up the Movers a global platform, ignoring many & Shakers report. This makes for Retailinsider.com | Sponsored by K3 Retail Phiippe Chainiex Federico Marchetti Alessandra Bellini Clodagh Moriarty Paul Wilkinson Alison oehnis Mahmud Kamani Richard onghurst Neal Slateford Carol Kane John Roberts Steve Caunce Peter Cowgill Top 35 Dan Finley Angus Thirlwell Made Ray Kelvin Tesco Craig Smith YNAP Duncan Grant Sainsbury’s Argos Rowan Gormley Simon Mottram Boohoo.com Dave ewis Lovehoney Charles Wilson Zia Zareem-Slade David Schneider AO.com Zoe Colegrave JD Sports Ted Baker Tesco Geo� Quinn Hotel Chocolat Sven Gaede Daniel Heaf Ben Francis Rapha Racing Majestic Wine Steve Hewitt The Entertainer Anthony Fletcher Ulric