Issue: 124 Vol: XIX # 3 Inside ... 4 EFU General - The Oldest, Best and Largest Insurer of Pakistan Advisory Committee: Mahmood Lotia, A.C.I.I. 5 Prize distribution ceremony of Qamber Hamid , L.L.B., L.L.M. Jaffer Dossa Essay Competition - 2015 Darius H. Sidhwa, F.C.I.I. 6 EFU General conferred Environment Health, Safety & Security Award 2016 Feature Writers & Analysts: Fatima Bano, M.B.A., A.C.I.I. 7 Consumers Choice Award 2016 Javid Iqbal Barry, M.B.A., L.L.B., F.C.I.I. Mohammad Nasir, M.B.A. 8 Jewel of China S. Aftab Hussain Zaidi, M.A., M.B.A. S. M. Aamir Kazmi, L.L.B 11 Eid-ul-Fitar Millan Mosaic Consulting Editors: 12 Workshop on Mitigation of Emerging Risk Liaquat Ali Khan, F.C.I.I., A.M.P.I.M. Shabbir H. Kazmi, M.B.A. 13 Training of Development Officer at Punjab 14 Workshop ISO 9001:2008 Editor: Muhammad Tariq 15 Umra Mubarak Chief Editor: 16 Result of Quiz 20 ‘Motor Insurance’ Muhammad Ilyas Khan, A.C.I.I. 18 Happy Birthday to you! 19 Curing Cancer with Carrots! 21 Score Within the fraternity of insurers in Pakistan, EFU General predict and prevent such risks is Insurance Limited stands distinguished. It is not merely a accordingly the subject of statement but backs by its long history, innovative business intensive discussion both in the model, dedicated team and above all the confidence shown political sphere and among the by all the stakeholders. The performance of the company is public at large. The complex fully recognized by credit rating agencies and the number of realities of modern economic awards conferred by those who critically monitor the life and the growing awareness performance of business entities operating in Pakistan, EFU of the public at large place General has always proved itself as the best insurance increasing demand on company in Pakistan. EFU is ISO 9001:2008 certified companies to pursue Mr. Hasanali Abdullah company and is rated AA+ with 'Stable' outlook by JCR- appropriate and far-sighted Managing Director & Chief Executive VIS and PACRA rating agencies. policies about risk. The same applies to insurers in determining their underwriting EFU is the largest insurer in Pakistan. It is operating through policies. The rapid development of new technologies and a branch network of more than 60 offices spread in all major the changing nature of production processes necessitate a cities of the country. Location of the offices in each business constant analysis of risk profiles. Both entrepreneurs and area makes EFU's presence possible and nearness to the insurers therefore face enormously increased need for customers is one of the tools for 'Total Quality Service'. The analytical and advisory services. EFU continuously company has strong financial base, with diversified monitors and controls the risks. investment portfolio comprising of investments in equities, fixed income securities and real-estate. In terms of EFU General provides a full range of insurance services to infrastructure, EFU has two prominent buildings “EFU fulfill the needs of all of its customers being commercial and House, Karachi” and “EFU House, Lahore”. individual clients. The company's product portfolio comprises of Fire & Property Damage, Marine, Aviation & Rupees in Million Transport, Motor, Miscellaneous, Value Added Services Key Financial Date at a Glance 2015 2010 and Takaful. EFU works closely with clients to identify Written Premium 15,008 10,232 various risk exposures and then provides specific insurance Profit/(Loss) before tax 4,809 (360) proposals. This helps in loss prevention and reducing the Shareholder's Equity 15,847 9,591 cost of protection. In addition to insurance protection, it is Investment & Properties 19,357 11,899 EFU's practice to provide risk reduction advice to clients Total Assets 32,264 24,542 and assist them in developing preventive capabilities to avert mishaps and disasters. EFU's clients include large, Primarily, the key parameters to evaluate the performance medium and small sized customers in all sectors of the of an insurance company are: growth in premium, claim economy like textile, sugar, fertilizer, power plants, road payment capacity and promptness, relationship with works, petro chemical, refineries and many more. reinsurers, share of investment income in total income and dividend payout to the shareholders. Over the years balance EFU General believes that meeting customer expectations sheet size of EFU has grown substantially. Its share price has comes from consistently meeting standards and delivering remained fairly stable despite volatility of the economy of consistent results is at the core of quality assurance the country. procedures. It is the responsibility of management to ensure that every employee understands the quality definitions and Risk is a multi-dimensional phenomenon and a constant how he / she is to make certain those standards are met. feature of everyday life. Fires, accidents, thefts, explosions, Measuring the quality that is delivered is critical for natural calamities and terrorism are the more common types consistent results. As per ISO 9001:2008 standards, EFU of risk the community faces. The dimensions and effects of General has established procedures for quality assurance of such loss events have since long assumed major services by continually improving the effectiveness of the significance for whole economies. The question of how to quality management system. Continued on page 14 04 General Connection A prize distribution ceremony was held to applaud the efforts of the participants in Essay Writing Competition. Mr. Hasanali Abdullah, Managing Director and Chief Executive of EFU General Insurance Limited graced the occasion. Mr. Hasanali Abdullah addressed the gathering. He paid his regard to all the participants. He also said that Essay writing is a skill, which requires ability to think for innovative ideas; art to use good vocabulary & expressions; and to compose sentences with coherence. He also emphasized the importance of participation saying that winning and losing is not as important as participation, which in fact, is a vital essence of active professional life. Mr. Muhammad Sirajuddin There are many languages in the world which possess very strong place in the international communities but writing in English has its own value. This competition will certainly pave the way for holding other intellectual competitions. Mr. Muhammad Ilyas Khan, Executive Vice President gave brief details of Essay Competition. EFU announced first essay writing competition in 2015 on the topic “How to use technology for increasing our business in the best manner ? ” Following officers of EFU General from all over Pakistan participated in this competition: Position Participant Designation Office 1. Mr. Muhammad Sirajuddin Vice President Southern Zone 2. Ms. Najma Riaz Assistant Vice President Peshawar Branch 3. Ms. Ansa Azhar Executive Vice President Corporate Division 4. Syed Shabib Ali Rizvi Deputy Manager HR, H.O. 5. Mr. Muhammad Abid Ali Assistant Manager Property U/W, H.O. 6. Mr. Muhammad Hyder Syed Deputy Manager Corporate Division 7. Mr. Ali Ashraf Executive Officer City Branch, Karachi A panel of judges comprising of Senior Executives of EFU General, was constituted for critically evaluating the essays. Finally, Mr. Muhammad Sirajuddin secured 1st position while Ms. Najma Riaz secured 2nd position. In the end, Mr. Hasanali Abdullah gave away a cash prize of Rs. 25,000/- to the winner of 1st Prize and Certificates to all the participants. While Mr. S. M. Aamir Kazmi, Head of Peshawar L to R: Mr. Inayatullah Khalil, Ms. Najma Riaz, Mr. S. M. Aamir Kazmi, Branch awarded a cash prize of Rs. 10,000/- to 2nd Mr. Saleemullah Khan and Mr. Ali Farman position holder Ms. Najma Riaz at Peshawar Branch. L to R: Mr. M. Abid Ali, Mr. M. Ilyas Khan, Mr. S. Shabib A. Rizvi, Mr. Hasanali Abdullah Ms. Ansa Azhar, Mr. M. Sirajuddin, Mr. Ali Ashraf and Mr. M. Hyder Syed Issue: 124 Vol: XIX # 3 05 Syed Mehdi Imam, Advisor, EFU General Insurance Limited is receiving Environment, Health, Safety & Security Award EFU General Insurance Limited has been conferred with the Environment, Health, Safety & Security Award in the Category of Fire Safety. Syed Mehdi Imam, Advisor to EFU General received this award. The Professionals Network (TPN) and Ethical Business Update (EBU) in the collaboration with various related organizations launched the 2nd International Environment, Health & Safety (EHS) Awards along with the 2nd International Conference on EHS at Marriot Hotel, Karachi. Mr. Younus M. Bashir, President, Karachi Chamber of Commerce & Industry (KCCI) was the Chief Guest at the event. The award distribution ceremony was attended by representatives from corporate sector, print and electronic media persons, members of business community and many others. 06 General Connection Mr. Muhammad Ilyas Khan, Executive Vice President, Head Office is receiving Consumers Choice Award 2016 from Raja Pervez Ashraf, former Prime Minister. Syed Nasir Hussain Shah, Provincial Minister of Sindh and Mr. Kaukab Iqbal, Chairman CAP, are also seen. EFU General has been conferred with the Consumers Choice Award 2016 in the Category of Best General Insurance Company of Pakistan. Mr. Muhammad Ilyas Khan, Executive Vice President, Head Office received this award. The Consumer Association of Pakistan (CAP) organized this magnificent event at Pearl Continental Hotel, Karachi. Chief Guest Raja Pervez Ashraf, Former Prime Minister of Pakistan distributed the awards. The ceremony was graced by high profile personalities from government, public and private sectors. These awards are especially gratifying as the winners are selected by a wide cross-section of Pakistani consumers through different surveys by the Consumers Association of Pakistan (CAP). EFU General has received this award in recognition of its outstanding performance in the field of non-life insurance. EFU offers a variety of products to cater to the needs of its clients and protecting their diversified interest.