User Guide User BBE100-1 BBE100-4 User guide Contents Setup and basics ..............................................................................................................4 Your device at a glance .................................................................................................................................4 Insert the SIM card .......................................................................................................................................5 Insert a media card .......................................................................................................................................6 Charging the battery .....................................................................................................................................7 Turn your device on or off ..............................................................................................................................8 Move between home screens ........................................................................................................................8 Get around with navigation buttons ...............................................................................................................8 Touch screen gestures ..................................................................................................................................9 Keyboard ....................................................................................................................................................12 Apps, widgets, and shortcuts ......................................................................................................................14 Personalising your device ............................................................................................................................17 Phone and voice .............................................................................................................18 Phone icons ................................................................................................................................................18 Find your own phone number ......................................................................................................................18 Change your ringtone ..................................................................................................................................19 Making calls ...............................................................................................................................................19 Receiving calls ............................................................................................................................................20 Blocking calls .............................................................................................................................................22 Add a contact or number to your speed dial list ...........................................................................................23 Call waiting and call forwarding ...................................................................................................................23 Start a conference call ................................................................................................................................24 LTE calling ..................................................................................................................................................25 Wi-Fi calling ................................................................................................................................................26 Voicemail ....................................................................................................................................................27 Applications and features ...............................................................................................28 Download an app from Google Play™ ..........................................................................................................28 2 User guide Organising your home screen ......................................................................................................................28 Messages ...................................................................................................................................................30 Camera.......................................................................................................................................................31 Clock ..........................................................................................................................................................32 BlackBerry Device Search...........................................................................................................................35 About the Google™ app and Now on Tap .....................................................................................................37 Location services and Google Maps .............................................................................................................37 Google Chrome™ and Downloads ................................................................................................................39 Printing .......................................................................................................................................................39 Settings ..........................................................................................................................41 Change your device settings ........................................................................................................................41 Customise the quick settings menu .............................................................................................................41 Notifications ...............................................................................................................................................41 Storage space and media cards ..................................................................................................................46 Connections ...............................................................................................................................................49 Battery and power ......................................................................................................................................66 Display .......................................................................................................................................................70 Convenience key.........................................................................................................................................73 Accounts ....................................................................................................................................................74 Accessibility ...............................................................................................................................................75 Users ..........................................................................................................................................................77 Backup and reset .......................................................................................................................................79 Update your device software .......................................................................................................................82 Security ..........................................................................................................................83 Locks, passwords, and protecting your data ................................................................................................83 Finding and protecting a lost device ............................................................................................................90 Security settings .........................................................................................................................................91 Legal notice ....................................................................................................................95 3 User guide Setup and basics Setup and basics Your device at a glance Microphone Headset connector Receiver Front camera Notification LED Sensors Volume up/down key Power key Convenience key Home key Back key Recents key Space key (Fingerprint sensor) Speed key USB Type-C Microphone Speaker 4 User guide Setup and basics Insert the SIM card Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider. CAUTION: Do not use a larger SIM card that has been cut to a smaller size. Your device might not recognise it, or the SIM card might get stuck because it is thicker than a nano SIM card. 1. Release the tray by pushing the tip of the tool (provided in the box) into the hole on the right side of your device. If you don't have the tool that came with your device, you can also use a paper clip. WARNING! Do not insert the SIM tool into the hole located at the top of the device as this is a microphone. If inserted, this may cause damage to your device. 2. Pull out the tray completely and set it on a flat surface. 3. Hold the SIM card so that the metal contacts are facing away from you. Align the notch on the SIM card with