Released under RTI - DTMR RTI 135-01951 Point one - Quarterly averages.pdf - Page Number: 1 of 3 Released under RTI - DTMR RTI 135-01951 Point one - Quarterly averages.pdf - Page Number: 2 of 3 Released under RTI - DTMR RTI 135-01951 Point one - Quarterly averages.pdf - Page Number: 3 of 3 RTI 135-01951 1 - COR12 2436 - MC64846 - Surfside Bus lines Route 4 - marked.pdf - PageR Number:el 1 ofe 4 ased under RTI - DTMR Sch.4 Part 4 s.6 RTI 135-01951 1 - COR12 2436 - MC64846 - Surfside Bus lines Route 4 - marked.pdf - PageR Number:el 2 ofe 4 ased under RTI - DTMR Sch.4 Part 4 s.6 RTI 135-01951 1 - COR12 2436 - MC64846 - Surfside Bus lines Route 4 - marked.pdf - PageR Number:el 3 ofe 4 ased under RTI - DTMR RTI 135-01951 1 - COR12 2436 - MC64846 - Surfside Bus lines Route 4 - marked.pdf - PageR Number:el 4 ofe 4 ased under RTI - DTMR Released under RTI - DTMR RTI 135-01951 2 - COR12 3159 - school buses.pdf - Page Number: 1 of 4 Released under RTI - DTMR RTI 135-01951 2 - COR12 3159 - school buses.pdf - Page Number: 2 of 4 Sch.4 Part 4 s.6 Sch.4 Part 4 s.6 Released under RTI - DTMR RTI 135-01951 2 - COR12 3159 - school buses.pdf - Page Number: 3 of 4 Sch.4 Part 4 s.6 Released under RTI - DTMR RTI 135-01951 2 - COR12 3159 - school buses.pdf - Page Number: 4 of 4 Sch.4 Part 4 s.6 RTI 135-01951 3 - COR13 48 - 761 Surfside bus service christmas day - marked.pdf - PageR Number:e l1 ofe 3 ased under RTI - DTMR Sch.4 Part 4 s.6 RTI 135-01951 3 - COR13 48 - 761 Surfside bus service christmas day - marked.pdf - PageR Number:e l2 ofe 3 ased under RTI - DTMR RTI 135-01951 3 - COR13 48 - 761 Surfside bus service christmas day - marked.pdf - PageR Number:e l3 ofe 3 ased under RTI - DTMR Sch.4 Part 4 s.6 Released under RTI - DTMR COR13 1802 Incoming - MC69293 - RTI 135-01951 4 - 15 5 - COR13 1802 - Surfside.pdf - Page Sch.4 Part 4 s.6 Number: 1 of 3 Sch.4 Part 4 s.6 Sch.4 Part 4 s.6 Released under RTI - DTMR COR13 1802 Incoming - MC69293 - RTI 135-01951 4 - 15 5 - COR13 1802 - Surfside.pdf - Page Number: 2 of 3 Sch.4 Part 4 s.6 Released under RTI - DTMR COR13 1802 Incoming - MC69293 - RTI 135-01951 4 - 15 5 - COR13 1802 - Surfside.pdf - Page Number: 3 of 3 ~ Queensland ~ Government Hon Scott Emerson MP Member for Indooroopilly Minister for Transport and Main Roads Our ref: MC62202 22 MAY 2012 The Honourable Ros Bates MP Member for Mudgeeraba Minister for Science, Information Technology Innovation and the Arts PO Box 897 Mudgeeraba Old 4213 DearMi~r jZtJ5 I refer to your letter on behalf of Sch.4 Part 4 s.6 and about the Clover Hill State School bus service. The TransLink Transit Authority has responded directly to both on this matter. Please find enclosed copies of these responses for your information. I trust this information is of assistance. Yours sincerely ~/?e/J~"----_ Scott Emerson MP Minister for Transport and Main Roads Enc (2) Released under RTI - DTMR Capital Hill Building 85 George Streel Brisbane GPO Box 2644 Brisbane Queensland 4001 Australia Telephone +61 ., 3237 1111 Facsimile +61 732244242 Email [email protected] ABN65959415158 RTI 135-01951 5 - DOC12 30806 - MC61891 School service surfside.pdf - Page Number: 1 of 5 f/J TRANSLink TransLink Tran.1l Authority Level 13, 420 George Street, Brisbane Q 4000 GPO Bo. 50, Brisbane Q 4001 Tel: 13 1230 Our Ret. COR12/931 ; MC61891 Fax: (07) 3338 4600 Enquiries: TransLink Email: [email protected] .au Website: www.translink.com.au 17 April 2012 r Sch.4 Part 4 s.6 Dear Clover Hill State School Bus Route I refer to your email to the Honourable Ros Bates, Member for Mudgeeraba, Minister for Science, Information Technology, Innovation and the Arts, about the ChJver Hill State School bus route. As you may be aware, your email has been forwarded to my office for consideration and direct response. I appreciate your concerns in relation to the current patronage level of this school bus route and I assure you that the Translink Transit Authority and our delivery partner, Surfside Buslines, are committed to ensure children are safe when utilising our services. Please note that the Transport Operations Standard 2010 requires buses that travel on 'no standing passenger roads', also known as Environment 3 roads, to meet certain requirements in relation to seatbelts, brakes and construction. As roads in this area are not classified as Environment 3 roads, passengers are not required to wear a seatbelt and may travel standing. In addition, as loading requirements on all bus services are based on weight, the Transport Operations Standard 2010 stipulates that three primary school or pre-school children may sit in a bench-type bus seat designed for two adults. Bus drivers are Rexpectedelea tos reported anyun safetyder concern RTI in- relation DTM to Rpatronage levels on their routes to the planning department at Surfside Buslines, who reviews all reports and addresses any issues where necessary. Please be assured that your feedback has been noted and Translink, together with Surfside, will continue to monitor patronage levels on this school route to ensure there is sufficient capacity to meet demand. TlilI'Ilunk. Tr;Jl'IIJl Aulhonly _ J, ABN .\6 D97 411 7>19 RTI 135-01951 5 - DOC12 30806 - MC61891 School service surfside.pdf - Page Number: 2 of 5 I trust this information is of assistance and I would lik,e to thank you for taking the time to provide your feedback. TransLink values customer feedback as we endeavour to continuously improve public transport services within South East QU8Elnsland, Yours sincerely Neil Scales Chief Executive Officer TransLink Transit Authority Released under RTI - DTMR RTI 135-01951 5 - DOC12 30806 - MC61891 School service surfside.pdf - Page Number: 3 of 5 ~ TRANSL;nk Tran.Llnk Transit Authority Level 13, 420 George Sireel. Brisbane Q 4000 GPO Box 50 , Brisbane Q 4001 Tel: 131230 Our Ref: COR12/931 ; MC61891 Fax: (07) 3338 4600 Enquiries: TransLink Email: [email protected] Website: www.transllnk .com.au 17 April 2012 o Sch.4 Part 4 s.6 Dear Clover Hill State School Bus Route I refer to your email to the Honourable Ros Bates, Member for Mudgeeraba, Minister for Science, Information Technology, Innovation and the Arts, about the Clover Hill State School bus route. As you may be aware, your email has been forwardHd to my office for consideration and direct response. The TransLink Transit Authority and our delivery partner, Surfside Buslines, take the safety of children extremely seriously and I was concerned to hear your feedback about the Clover Hill State School bus route running late on some occasions. TransLink requested Surfside Buslines to conduct an investigation into this matter and was advised that, during the period you referred to in your correspondence, some services on this school bus route have been severely delayed due to road works being conducted in conjunction with the construction of the Reedy Creek Village Shopping Centre. I am sure you can appreciate that buses, like other road users, can be subject to delays through unforeseen circumstances such as abnormal traffic congestion, accidents and road works. However, I understandRele thatas suched delays und cane rbe RparticularlyTI - D concerningTMR for parents and students, and I would like to assure you that, in the event a school bus service is delayed or cancelled, Surfside Buslines will ensure that all affected schools are advised as soon as possible and will proceed to arrange a replacement services if required. Additionally, TransLink initiates an immediate investigation of every reported incident involving school children as soon as it is reported. Should you wish to provide further details regarding specific incidents, you may call the TransLink Call Centre on 13 12 30, which is open 24 hours, 7 days per week. TransLink will be happy to investigate your feedback further. Tfllnaunk Transit Aul/lonty ABN 46 097 411 749 RTI 135-01951 5 - DOC12 30806 - MC61891 School service surfside.pdf - Page Number: 4 of 5 With regards to your comments about patronage levels on this school bus route, your feedback has been noted and TransLink, together with Surfside Buslines, will continue to monitor services on this route to ensure there is sufficient capacity to meet demand. Finally, I am pleased to advise that a driver has now been permanently assigned to this school bus route. This is expected to further assist in identifying and correcting concerns regarding on-time running and patronage levels on this route. I trust this information is of assistance and I would like to thank you for taking the time to bring these matters to my attention. Yours sincerely Neil Scales Chief Executive Officer TransLink Transit Authority Released under RTI - DTMR RTI 135-01951 5 - DOC12 30806 - MC61891 School service surfside.pdf - Page Number: 5 of 5 TransLink Division Department of Transport and Main Roads Level 13, 420 George Street Brisbane Q 4000 GPO Box 50, Brisbane Q 4001 Tel: (07) 3338 4000 Our Ref: MC64846 Fax: (07) 3338 4600 Enquiries: TransLink Email: [email protected] Website: www.translink.com.au 19 September 2012 Sch.4 Part 4 s.6 Dear Undefined Bookmark, TEXT7 Bus route 4 Thank you for your email to the Honourable Scott Emerson MP, Minister for Transport and Main Roads, about the reliability of bus route 4.