Businesses Outline of the JR East Group Transportation Business Distributions and Services Businesses Customers and Counterparty companies Corporate Info (as of September, 2019) Railway business, bus business, cleaning and maintenance Retail business, restaurant business, Our company and our affiliated companies are business, rolling stock manufacturing business advertising agency Major subsidiaries with consolidated accounts Major subsidiaries with consolidated accounts engaged in transportation business, distribution and Tokyo Monorail Co., Ltd./JR Bus Kanto Co., Ltd./JR East JR East Retail Net Co., Ltd. ,/Nippon services business, real estate and hotel business, and Environment Access Co., Ltd./JR East Station Service Co., Ltd./JR Restaurant Enterprise Co., Ltd./JR East East Facility Management Co.,Ltd./Japan Transport Engineering Tohoku Sogo Service Co., Ltd./JR East Aomori other businesses. In each business our company’s ■Service Area Ominato Company/JR East Rail Car Technology & Maintenance Co., Ltd. Marketing & Communications, Inc. Hokkaido Mimmaya position in relation to each of our affiliated companies Shinkansen Noheji is described below: Real estate and Hotel Business Others Management of shopping centers, office Credit card business such as IT ・Suica, Tokyo branch office building leases and hotel business information processing business, etc. ■Transportation Business Major subsidiaries with consolidated accounts Major subsidiaries with consolidated accounts Yokohama branch office LUMINE Co., Ltd./Atre Co., Ltd./JR East Viewcard Co., Ltd./JR East Information Shin-Aomori In addition to passenger transportation business Hachioji branch office centered around railway operation, we provide travel Urban Development Corporation,/JR Systems Company/JR East Mechatronics East Building Co., Ltd. ,/Nippon Hotel Co., Co., Ltd. Hachinohe Omiya branch office services, cleaning and maintenance services, station Ltd./Sendai Terminal Building Co., Ltd. Takasaki branch office operation services, facilities maintenance services and rolling stock manufacturing and maintenance work. Mito branch office Kuji In relation to the supply chain, it can be divided into Chiba branch office ■Distribution and Services Business two parts, the railway business and non-railway Sendai branch office Koma We are providing life services business, such as retail businesses. Oga and restaurant business, wholesale business, truck Morioka branch office Akita Morioka Miyako transportation business and advertising agency. For the railway business, JR East generates electricity Akita branch office at its own power stations or directly purchases Niigata branch office Akita Shinkansen Kamaishi ■Real estate・Hotel Business electricity from electrical companies. Electricity is Nagano branch office We are providing life services business, such as provided to trains through substations and overhead Shinkansen lines shopping center operations, leases and rentals of Sakari office buildings, and hotel operations. contact lines. Additionally, we operate railways and Conventional lines converted for offer transport services to our customers through through Shinkansen service Tohoku Shinkansen ■Others the provision of continuous comprehensive services, Conventional lines In addition, we are providing credit card business such while also maintaining station staff members, Shinjo Lines of other JR companies as IT・Suica, and information processing business. conductors and other various facilities. Onagawa Aterazawa With regard to non-railway businesses, while Yamagata pursuing synergetic effects with the railway business Following is a schematic of JR East businesses Yamagata Aobadori Sendai itself, each business operates its own specific supply Niigata Shinkansen chain, as it provides various services to customers. Fukushima Yahiko Businesses of the JR East Group ■ Information, financial, and personnel services Due to the effects of the Great (as of September 1, 2019) JR East Information Systems Company / JR East Net Station Co., Ltd. / JR East Hokuriku Shinkansen Naoetsu East Japan Earthquake, Management Service Co., Ltd. / JR East Personnel Service Co., Ltd. / JR East Green operations of the Joban Lines Partners Co.,Ltd. Joetsumyoko ■ Transportation services are partially suspended. ■ Credit card business Minami- Joetsu JR Bus Kanto Co., Ltd. / JR Bus Tohoku Co., Ltd. / Tokyo Monorail Co., Ltd. Otari Nikko Viewcard Co., Ltd. Shinkansen ■ Shopping center operations Nagano Due to damage by torrential ■ Advertising and publishing Omae Karasuyama rain in July 2011, operations of Tetsudo Kaikan Co., Ltd. / atre Co., Ltd. / LUMINE Co., Ltd. / Yokohama Hitachi-ota Station Building Co., Ltd. / Shonan Station Building Co.,Ltd. / JR Chuo JR East Marketing & Communications,Inc. / JR East Media Co., Komoro Takasaki the Tadami Line are partially Ltd. / The Orangepage, Inc. Mito Line Mall Co., Ltd. / JR East Department Store Co., Ltd. / JR Tokyo West suspended. Yokokawa Development Co., Ltd. / Kinshicho Station Building Co., Ltd. / Chiba Station Building ■ Station/on-train services, cleaning, linen supply Co., Ltd. / JR East Aomori Business-Development Company Co., Ltd./ Tokky Co., Shiojiri Kashima-Soccer JR East TESSEI Co., Ltd. / JR East Transportation Services Co., Ltd. / East Japan Eco Stadium Ltd. / Station Building MIDORI Co., Ltd. As of September 2019 Access Co., Ltd. / JR East Station Service Co., Ltd. /JR Takasaki Railway Services Tatsuno Omiya Oku-Tama Kashimajingu ■ Office operations Co., Ltd. / JR Mito Railway Services Co., Ltd. / JR Chiba Railway Services Co., Ltd. / Musashi- JR East Building Co., Ltd. JR Technoservice Sendai Co., Ltd. / Morioka Railway Servicing Co., Ltd. / JR Akita Itsukaichi Choshi Railway Services Co., Ltd. / JR Niigata Railway Services Co., Ltd. / JR Nagano Railway Kofu ■ Hotel operations Services Co., Ltd. / JR Higashinihon Linen Co., Ltd. / JR East Service Creation Co., Ltd. Hachioji Narita Airport Nippon Hotel Co., Ltd. / Sendai Terminal Building Co., Ltd. / Morioka Terminal ■ Construction consulting and maintenance services Building Co., Ltd. / Akita Station Building Co., Ltd. Kozu JR East Consultants Company / JR East Design Corporation / JR East Facility ■ Retail shop and restaurant businesses Kurihama Chiba Management Co., Ltd. / JR EAST MECHATRONICS Co., Ltd. / Union Construction Co., Ltd. / Japan Railway Track Technology Consultants Co., Ltd. Atami JR East Retail Net Co., Ltd. / Nippon Restaurant Enterprise Co., Ltd. / Ito JR East Food Business Co., Ltd. / JR East Water Business Co., Ltd. / Kinokuniya Co., ■ Rolling stock manufacturing and maintenance Tokyo Ltd. / JR East Tohoku Sogo Service Co., Ltd. Japan Transport Engineering Company /JR East Rail Car Technology & Kazusa-Kameyama ■ Trading and logistics businesses Maintenance Co., Ltd. Yokohama East Japan Railway Trading Co., Ltd. / JR East Logistics Co., Ltd. ■ Overseas railway consulting ■ Travel agent and car rental services Japan International Consultants for Transportation Co., Ltd. Passenger line network Shinkansen lines: 1,194.2km JR EAST VIEW Travel Service Co.,Ltd. / JR East Rental & Lease Co., Ltd. ■ Global development of Lifestyle Service Business Conventional lines: 6,207.5km ■ Sports and leisure businesses JRE Business Development Taiwan, Inc. / JR East Business Development Number of stations 1,655 (as of April 1, 2019) JR East Sports Co., Ltd. / GALA YUZAWA Co., Ltd. SEA Pte. Ltd. Total number of trains ■ Generation and district heating and cooling 12,209 (Timetable revised in March 2019) ■ Real estate management in operation per day JR East Urban Development Corporation JR East Energy Development Co., Ltd. / Shinjuku South Energy Service Co., Ltd. Total number of ■ Corporate Venture Capital approx. 17.90 million (as of March 31, 2019) passengers per day JR East startup Co., Ltd. 120 Sustainability Report 2019 Sustainability Report 2019 121.