Dubrovnik, Croatia, South East Europe 20-22 May, 2013 Cisco Success Story in ALBtelecom & EagleMobile: From MPLS to Mobile Packet Core and Beyond Yavuz Kalfa, ALBtelecom Core Network Operation and Maintenance Director Erman Morina, Verso © 20112012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 1 Agenda • About Verso • About ALBtelecom & EagleMobile Telekomi Shqiptar 1912 – 2007 ALBtelecom 2007 – today • Roadmap of transformation • Current state of network transformation • Verso footprint in ALBtelecom & EagleMobile • Current projects with Cisco: EPC/MPC 2 Cisco Connect 2 We continuously grow our sales, capabilities and geographical footprint HQ in Croatia, 7 Country Offices 100+ Employees 120 Customers in 31 Countries est. 40 mio. EUR Revenue in 2013 Ljubljana Zagreb Beograd İstanbul Sarajevo Prishtinë Tiranë Ankara 108 2013 Cisco Connect 3 3 Global Subcontractor Engagements for SAP Billing, Revenue and Innovation Management 4 Cisco Connect 4 Our portfolio and business practices support contemporary business models of our customers Operations and Business Support Systems Professional & Support • Fault Mgmt • Convergent Charging & Billing Services • Performance Mgmt • Customer Financial Mgmt • Network Operations Center • Customer Relationship Mgmt • Trouble Ticketing • Supplier & Partner Relationship Mgmt • Provisioning & Workflow • Service & Operations Mgmt • Consulting • Assessment ICT Infrastructure ICT Systems • Design Solutions Management • Deployment • Project Mgmt NETWORK COMMUNICATIONS MANAGED & CLOUD SECURITY & INFRASTRUCTURE & COLLABORATION SERVICES COMPLIANCE • Support & Maintenance • Network Security • Unified Access • IP telephony • Managed SP • Education Services • Mail & Internet • NGN Core • IP Call Center Communications • Managed NOC • Mobile Packet • Telepresence Security Core • VDI • IPTV • Safe Mobility • Data Center • Collaboration in • Disaster Recovery Network the Cloud • Lawfull Interception 5 Cisco Connect 5 About ALBtelecom and Eagle Mobile • http://www.albtelecom.al/web/page.aspx?id=237#.UXf0yUqi810 6 Cisco Connect 6 About ALBtelecom and Eagle Mobile (cont.) • Owned by CETEL a.s., Ankara (76% of the shares) and by the Albanian Government and other shareholders (24 per cent) • ALBtelecom Company facts Established in 1912, right after the Independence of Albania, and was licensed to provide fixed telephony and internet Biggest Albanian telecommunication operator offers fixed telephony, the ADSL, the Dedicated Internet Access, the Dial-up, the Intranet, the ISDN service, the prepaid cards, etc. • Eagle Mobile Established on 12 March 2008; 3rd mobile operator on Albanian market Brand within the ALBtelecom Company Mobile telephony and mobile broadband internet 7 Cisco Connect 7 Roadmap of Transformation Strategic Targets Transformation Transformation Targets Targets • Keep the Market • Technology • Having a protected Share Transformation backbone infrastructure • Decrease the OPEX • Organizational • Increase the Transformation broadband • Create more penetration revenue streams • Build a converged and future-proof network Cisco Connect 8 Country Wide Optical Fiber Infrastructure TOTAL FO LENGTH CONSTRUCTED DURING 2008 – 2012 IS: 1400 KM 9 Cisco Connect 9 MPLS Network Overview – MPLS Network Structure (1) Tirana MPLS Net Access Milot Rubik Lac Rreshen Burrel Bulqize Mamuras Koplik Vau i Dejes Puke Bajram Curri Shkoze TR2 Shengjin Fushe Arrez Ali Demi Sauk F. Kruje Krume Lezhe Level 2 Kukes Selite TR1 Kruje Aggregation Peshkopi Belsh Level 1 Shkoder Aggregation Kombinat Tirana PE Librazhd Prrenjas Cerrik Vore Sukth Laprake MPLS Shijak Core Pogradec Maliq Kucove Tirana P Durres P K.Kamez Kamez Shkozet Korce Ura Legend Fier Vajgurore Plazh MPLS P Durres Elbasan Bilisht PE Roskovec Level 1 PE Divjake Kavaje Level 2 PE Peqin Gjirokaster Vlore Berat 4924-10GE Lushnje Rrogozine Delvine Orrikum 4924-10GE Ballsh 3600X-10GE Polican Memaliaj Corovode DWDM TGE Tepelene Patos Ksamil Erseke GE Existing Kelcyre GE Planned Sarande Himare TGE Existing Selenice TGE Planned Cakran Libohove Konispol TGE Non-DWDM Permet Leskovik Cisco Connect 10 MPLS Network Topology 11 Cisco Connect 11 Implemented Projects and Ongoing Project Purpose – design and build IP MPLS core network IP MPLS Core Key facts – Cisco CRS-1, ASR9K, 7600 and ME platforms; 74 locations throughout Albania Deployment Deliverables – fully operational IP MPLS network Customer Benefits – network platform ready for deployment of advanced data/voice/video services Project Purpose – increase realiability of network platforms and availability of services Element Key facts – different element managers; inefficient troubleshooting; deploy Cisco Prime Networks Manager Deployment Deliverables – fully operational Cisco Prime Networks NMS solution Customer Benefits – decreased OPEX; increased productivity; increased customer satisfaction Project Purpose – increase capacity of licensed spectrum through WiFi offloading of mobile data Key facts – Cisco WiFi core and access; 200+ APs, Altima Verso PCRF solution SP WiFi Offload Deliverables – fully operational WiFi Offload solution Customer Benefits – cost savings through efficient use of licensed spectrum; congestion avoidance 12 Cisco Connect 12 Implemented Projects and Ongoing (2) Project Purpose – charge all services on one billing platform and invoice on one bill Converged Charging and Key facts – existing billing platform inflexible and expensive; deploy SAP BRIM solution Invoicing Deliverables – deployment of convergent charging and invoicing platform Deployment Customer Benefits – fast&simple modeling and roll out of new tariffs,services and service packages Project Purpose – increase efficiency and effectiveness of the sales process in all stages Key facts – deploy SAP CRM solution Converged CRM Deployment Deliverables – fully operational SAP CRM solution Customer Benefits - increased revenue and reduced churn through improved customer relationship Project Purpose – design and build 3G mobile core (SGSN&GGSN) and RAN backhaul G Mobile 3 Key facts – Cisco ASR5K, ASR901, ASR903; 200 NodeB locations, 3 core and 41 aggregation site Packet Core and Backhaul Deliverables – fully operational 3G mobile core and RAN backhaul Customer Benefits – ready to offer broadband mobile services 13 Cisco Connect 13 Verso in ALBtelecom • Verso footprint in ALBtelecom consists of deployment: IP MPLS Core Deployment GPRS Mobile Packet Core and Backhaul SP WiFi Offload Converged Charging and Invoicing Deployment Converged CRM Deployment Element Manager Deployment • Present in ALBtelecom since 2009 • Verso vast knowledge and experience gathered on projects worldwide guaranteed ability of deployment 14 Cisco Connect 14 2G/3G Backhaul for EagleMobile Proposed and Delivered Solution • 216 sites will be extended and include as follow: 3G sites (RF part) – deliver 3G RAN; NodeBs implementation ongoing Transmission for 2G/3G sites (Transport part) - deliver IP Mobile transport part of the 3G network; Cisco and Huawei implementation ongoing Cisco ASR901 implementation - 200 FO or SDH-1/E1 sites Cisco ASR903 implementation - 4 aggregation sites 15 Cisco Connect 15 2G/3G Backhaul for EagleMobile IP/MPLS RAN Implementation Scenarios 3G/4G IP/MPLS – fiber IP/MPLS – u-wave ASR901 ODU IDU ASR903 IP over E1 IP/MPLS RAN RNC, BSC ODU ASR901 ODU IP/MPLS IDU Core IDU SDH mux mux 16 Cisco Connect 16 Service Provider Wi-Fi Offload Solution • Key Objectives provided a to ALBtelecom truly carrier-grade, end-to-end Wi-Fi infrastructure Scalable enough to support exponential traffic growth from millions of users able to deliver a transparent mobility experience for the end user is built on open standards Control of security, management, mobility, authentication, billing and policy • Key services Mobile data services • Key technologies 802.11n standard Cisco Aironet Outdoor/Indoor APs Cisco Clean Air, ClientLink, BendSelect, VideoStream, Wireless Mesh Centralized Wireless Controller Cisco Intelligent Services Gateway (ISG) Cisco Access Register 17 Cisco Connect 17 Mobile and Evolved Packet Core Solutions • Key objectives deliver a combo SGSN/GGSN solution to ALBtelecom/Eagle mobile build a mobile core network which is, industry-leading performance, which includes high capacity, exceptional throughput, and session and mobility management flexible infrastructure where this platform Cisco ASR 5000 supports combination of different technologies, such as: GSM/UMTS/HSPA gateway GPRS Support Node (GGSN) serving GPRS Support Node (SGSN) Evoled Packet Core (EPC) prepare infrastructure for next-generation technologies, such as Long Term Evolution Single HW platform to (LTE) support all functions Femtocell security Gateway home Node B Gateway (HNBGW) Key services call Session Control Function (CSCF) 2G/3G/4G packet core network Wi-Fi security Gateway Key technologies call Session Control Function (CSCF) Cisco ASR5K 18 1 8 Solution Delivered (Current and Targeted Network) 2G BTS 1 HLR STP OCS BTS 2 Gr/IP GY MMSC WAP GW BTS Gb/IP BTS 3 GERAN Gi SGSNSGSN GGSNGGSN Internet IuPS/ATM Current MPC UTRAN RNC 3G NodeB Management DNS WEM MUR OSS 19 Cisco Connect 19 Cisco ASR 5000 • flexible distributed architecture that support: Multiple access technologies concurrently (e.g., 2G, 3G and 4G) Subscriber mobility management and call control capabilities Integrated intelligent In-line services with policy enforcement and control High availability and geographic redundancy • provide key network functions for the various applications: Serving GPRS Support Node (SGSN) Gateway