2 /// BALLARAT HEALTH SERVICES /// ANNUAL REPORT 2013 - 2014 ServiceDirectory Allied Health Services Eureka Linen • Dietetics Falls and Balance • Exercise therapy Gastroenterology • Occupational therapy • Physiotherapy General Medicine • Podiatry General Surgery • Prosthetics and orthotics Geriatric Evaluation and Management • Psychology Gynaecology • Social work ICU Liaison Nurse Service • Speech therapy Infection Control Intensive Care Unit and Medical Emergency Response Team Acquired Brain Injury Lymphoedema Management Ballarat Regional Integrated Cancer Centre • Chemotherapy Day Unit Maxillofacial Surgery • Oncology Clinics Medical Oncology • Radiation Oncology (BAROC) Neonatology • Wellness Centre Nephrology and Renal Dialysis Neurology BreastScreen Maternity Services BHS Catering Operating Theatre Cardiology Ophthalmology Central Sterile Supply Department (CSSD) Organ and Tissue Donation Service Centre Against Sexual Assault (CASA) Orthopaedic Surgery Cognitive Impairment and Dementia Management Otolaryngology Community Programs Outpatient Services • Ambulatory Care Services Paediatric Medicine • Carer Respite and Support Services Perioperative Day Procedure Unit • Community Rehabilitation (home and centre based) Pain Management • Continence Resource Centre • Direct2Care Palliative Care • Domiciliary Services Pharmacy • GEM in the Home Plastic Surgery • Grampians Aged Care Assessment Service • Grampians Regional Continence Service Mental Health Community Care Teams • Grampians Regional Palliative Care Team • Infant and Child • Hospital Admission Risk Program • Youth • Linkages (home care packages) • Adult • Planned Activity Groups • Aged • Post-Acute Care • Restorative Care Mental Health Inpatient Care Units • Transition Care Program • Adult Acute Unit • Victorian Paediatric Rehabilitation Service • Community Care Unit • Secure and Extended Care Unit Diabetes Education and Treatment • Aged Acute • Aged Residential Diagnostic and Radiology (X-ray) Services • BreastScreen • CT Scan Rehabilitation (in-patient and out-patient) • ECG Residential Aged Care • EEG Respite Care • MRI Safety Link • Nuclear medicine • Ultrasound Stroke Management Stomal Therapy Critical Care Unit Statewide Aids and Equipment Program (SWEP) Dental Services Thoracic Medicine Diabetes Education Thoracic Surgery Ear, Nose and Throat Surgery Urology Emergency Medicine Vascular Surgery Endocrinology, including Diabetes Management Wound Management 3 /// BALLARAT HEALTH SERVICES /// ANNUAL REPORT 2013 - 2014 Contents Profile of BHS ..................................................................5 Chair and Chief Executive Officer’s report ............6 - 13 Organisational chart......................................................14 Board of Management ...................................................15 Our People .....................................................................18 Statutory requirements .................................................33 Financial statements and notes ...................................36 4 /// BALLARAT HEALTH SERVICES /// ANNUAL REPORT 2013 - 2014 BHSProfile OUR VISION Excellence in health care Ballarat Health Services is Victoria’s second OUR MISSION largest regional health service, providing To deliver quality care to the communities we serve by providing a comprehensive range of general and safe, accessible and integrated health services resulting in positive experiences and outcomes specialist care across key medical and healthcare disciplines including acute OUR VALUES Our services and staff embrace the following: care, sub-acute care, residential aged care Compassion - fair and caring to all those we come into contact services, community care, mental health, with, even during difficult times. We treat others as we would dental and rehabilitation services. expect to be treated. Ballarat Health Services is the principal referral hospital for the Integrity - behaving in accordance with our professional, ethical Grampians region, which extends from Bacchus Marsh to the and legislative requirements. Using our resources responsibly South Australian border. The region, covering some 48,000 and transparently, we are honest and trustworthy. square kilometres, is home to nearly 250,000 people. Excellence - striving to attain the highest standards of service Ballarat Health Services was established under the Health delivery and clinical practice. We achieve this by acknowledging, Services Act 1988. The incorporation came into effect on 1 recognising and promoting innovation, participating in January 1997 following the voluntary amalgamation of the continuous learning, development, training and research. We Ballarat Base Hospital, the Queen Elizabeth Centre and come to work to make a difference. Grampians Psychiatric Services. Accountability - understanding our role in providing a safe For the period 1 July 2013 to 30 June 2014 Ballarat Health environment for staff, patients, visitors and members of the Services was accountable, through its Board of Management, to community. We take personal responsibility to maintain the the Hon. David Davis, MLC, Minister for Health. necessary skills and competencies to perform our workforce roles and encourage others to do the same. If we make mistakes, we support each other to be open about them in order to learn. Collaboration - involving staff and services both internally and externally in decision making, sharing our knowledge and experiences to build a better health system. Together we work in partnership with our patients, their families, carers and colleagues. 5 /// BALLARAT HEALTH SERVICES /// ANNUAL REPORT 2013 - 2014 Report of Operations Chair and Chief Executive Officer’s Report 2013-2014 has been another busy year for Ballarat Health Services with record numbers of patients, a major reduction in surgery waiting lists and the recording of a small surplus. A number of significant capital works projects were also undertaken during the year and many new initiatives were introduced to improve treatment outcomes for patients. Capital Works The ongoing redevelopment of the Ballarat Base construction of the new Drummond Street building. The new Hospital site continued with the commencement of building will include an additional ward of 32 beds. construction on the new multi-deck car park and The majority of administration staff were relocated from Yuille helipad on Mair Street. House to the newly fitted out levels three and four of the Ballarat Regional Integrated Cancer Centre (BRICC). This process This project is a positive outcome for the community and follows also included the relocation of some departments to the Queen many years of planning by Ballarat Health Services, the City of Elizabeth Centre. Ballarat and the Department of Health. Works were undertaken on the redevelopment of the Engineering When complete, the car park will provide an extra 199 car spaces and former Diabetes Centre to allow for the relocation of Pharmacy on the hospital site, taking the total available spaces to 567. This from its location in Yuille House. The new Pharmacy location includes a significant contribution from the City of Ballarat, which includes efficient storage options and modern patient waiting has provided funding for an additional level of parking. areas. BHS has greatly appreciated the financial support from the City of Six new accommodation units were installed on the site of the Ballarat as well as assistance with interim parking arrangements former Pleasant Homes nursing home in Pleasant Street. The self- for staff during the inconvenience of the construction phase. contained units will provide accommodation for regional patients receiving treatment at BRICC and their carers. A new five bed Included within the car park will be additional visitor and disabled Mother Baby Unit is also to be constructed on this site. parking, a drop off zone for patients as well as guaranteed access Works on the new Spiritual Centre and the Sister Paula Fleming and secure parking for staff working afternoon and night shift. Reflective Garden were also completed during this year. This area Once operational, the helipad will reduce transport time for is a quiet place where patients and staff can sit and reflect. The critically ill patients, both to and from BHS. The helipad will be space also offers a Muslim Prayer Room that is available to all connected to the Emergency Department by lifts and a covered staff, patients and visitors. walkway. A significant number of departments were relocated to allow the demolition of Yuille House in readiness for the impending 6 /// BALLARAT HEALTH SERVICES /// ANNUAL REPORT 2013 - 2014 The BRICC has benefitted significantly through the financial BRICC support of community groups, local businesses, individuals and community initiatives such as Dry July and Ballarat Girls Night BHS recently celebrated the one year anniversary of the opening Out. The BRICC café commenced operations in March 2014 of the Ballarat Regional Integrated Cancer Centre (BRICC). with proceeds available to the Wellness centre for program The first year of operations within BRICC has seen the development and delivery. establishment and consolidation of key clinical and patient wellbeing services. The BRICC will continue to build on the quality services available to patients where ‘wellness’ and ‘caring for you’ define the direction The Chemotherapy service within BRICC commenced in of the service. July 2013, with significant growth recorded, particularly in chemotherapy chair utilisation.