Transcript- RIL AGM- 24 June 2021 My dear Shareowners, Ladies and Gentlemen, Good Afternoon! It is 2:00 p.m. and time to start the Meeting. I welcome all of you to the Forty-fourth Annual General Meeting of the Company. This Meeting is held through Video Conferencing (VC) because of the prevailing situation. This is in compliance with the circulars issued by the Ministry of Corporate Affairs, Government of India and Securities and Exchange Board of India. The Company has taken all feasible steps to ensure that the shareholders are provided an opportunity to participate in the Annual General Meeting and vote. Adequate Videoconferencing facility and live webcast of the proceedings of this Meeting have also been provided. The requisite quorum is present and, therefore, I call the Meeting to order. The Register of Directors and Key Managerial Personnel and their Shareholding and Register of Contracts or Arrangements in which Directors are interested are available. These will remain accessible to the Members for inspection electronically, if they so desire. I wish to introduce, for the benefit of new members, my colleagues on the Board of the Company: Shri Yogendra P. Trivedi Dr. Raghunath A. Mashelkar Prof. Dipak C. Jain Shri Adil Zainulbhai Shri R. S. Gujral Dr. Shumeet Banerji Smt. Arundhati Bhattacharya Shri K. V. Chowdary Smt. Nita M. Ambani Shri Nikhil R. Meswani Shri Hital R. Meswani Shri P. M. S. Prasad Shri P. K. Kapil All the Directors of the Company are present at this Meeting. Regd. Office: 3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai- 400 021, India Phone #: +91-22-3555 5000, Telefax: +91-22-2204 2268. E-mail: [email protected], Website: www.ril.com CIN- L17110MH1973PLC019786 Shri Alok Agarwal and V Srikanth, CFOs, Shri K. Sethuraman and Smt. Savithri Parekh, Company Secretaries, and the representatives of our Statutory Auditors and Secretarial Auditor are also present at this Meeting. Ladies and Gentlemen, Notice dated May 27, 2021 convening this Annual General Meeting and a copy of the Annual Report for the financial year ended March 31, 2021, has already been circulated to Members of the Company electronically. With your permission, I shall take the same as read. The Auditors’ Reports on the standalone and consolidated financial statements and the Secretarial Audit Report of the Company for the financial year ended March 31, 2021 do not contain any qualification, reservation, adverse remark or disclaimer. Accordingly, the Reports are not required to be read out, as provided in the Companies Act, 2013. Now I will begin my formal address to the shareholders. My Dear Shareowners, A very warm welcome to each and every one of you. It gives me great pleasure to greet you all at the 44th Annual General Meeting of Reliance Industries Limited. It is the second year in a row that I miss the intimacy and warmth of face-to-face interaction with you, because of the COVID pandemic. However, the virtual format has enabled several lakhs of our shareholders to participate in the AGM from the safety of their homes. Friends, We are in the midst of a humanitarian crisis. Its scale, severity and geographical spread are unseen in a century. It has filled the hearts of all Indians with enormous pain and grief. Several of our employees and shareholders have borne the brunt of this pandemic. Within our one large Reliance Family, the suffering of any member becomes suffering of all. Today, Nita, I, and my colleagues on the Board offer our heartfelt condolences to all those in our Reliance Family who have lost their loved ones to this pandemic. I now request that all of us observe a minute of silence in memory of the departed souls. Esteemed shareholders, The Company's accounts for the year ended March 31, 2021 have already been circulated to you. With your permission, I would like to take them as read. Regd. Office: 3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai- 400 021, India Phone #: +91-22-3555 5000, Telefax: +91-22-2204 2268. E-mail: [email protected], Website: www.ril.com CIN- L17110MH1973PLC019786 Our business performance and financial success since the last AGM have exceeded our expectations, despite the pandemic. But I shall come to that later in my address. What has given me far greater happiness than our business performance is Reliance's humanitarian efforts during these exceedingly difficult times. I feel both proud and humbled to share with you that throughout the COVID crisis, our Reliance Family has risen to the occasion with a sense of purpose and national duty. Our entire organisation has become energised with the spirit of service. Every single employee has participated – directly or indirectly – in the Fight against COVID and become a Goodwill Ambassador of Reliance. I am sure our efforts of the last one year would have made our Founding Chairman, Shri Dhirubhai Ambani, proud, because, the one common, unifying thread that runs through everything we have ever done at Reliance is the spirit of CARE and EMPATHY. WE CARE for our Employees and their Families. WE CARE for our Customers, our Shareholders, and our Partners. WE CARE for the Country and the Community. WE CARE for the Planet and the People. This is what the true Reliance spirit was, is, and will always be. I now invite Isha, Akash and Nita to tell us about our COVID Missions of Reliance and the wonderful work done by all our colleagues. 1. Reliance Foundation and COVID Care ISHA: Good afternoon everyone. I am Isha Ambani. AKASH: And I am Akash Ambani. ISHA: Last AGM we were hopeful that by this time this year, the pandemic would be behind us. And yet, this is the second time that we are meeting virtually.These have been difficult times. But we have come together as a country, as a society, and as One Reliance family, to rise above them. AKASH: Despite the challenges we have faced, when we look back at the year – we feel humbled & inspired that each and every person in our Reliance family went out of their way to help one another, much beyond the call of duty. ISHA: We know that had our grandfather been with us today, he would be proud. This is the Reliance he always wanted to see. One where each person did their very best to help those in need, and to be of service to our communities and our country. Regd. Office: 3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai- 400 021, India Phone #: +91-22-3555 5000, Telefax: +91-22-2204 2268. E-mail: [email protected], Website: www.ril.com CIN- L17110MH1973PLC019786 Many of our Reliance family members have fought this battle from the frontlines - our retail store workers, telecom engineers, doctors, nurses, hospital staff. We have the deepest gratitude and highest admiration for each and every one of them. AKASH: They ensured, our nation's fuel supplies are intact, digital connectivity is unaffected and daily essential needs of millions of people are met safely. We are indebted to them,for their service to our country, for their service to humanity. ISHA: I'd like to share a couple of stories, to highlight what some of our colleagues have done in this time: One of our Jio engineers Mr Dave trekked 12 kms at 13,000 ft, in 10 ft of snow, through non-motorable roads, to restore digital connectivity in the Spiti Valley. AKASH: When the cyclone hit Mumbai earlier this year, some of our Jio & Retail stores faced indefinite power cuts. Our Store Manager Rupesh and so many others kept the stores running on minimum power consumption to ensure uninterrupted supplies to their customers. ISHA: Many of our front line warriors contracted COVID themselves in the course of their duty but their selfless courage has inspired us every moment of this fight. For over an year, Ricky Bindra, head of our Corporate Services, had been tirelessly organizing daily meals for the needy, setting up tie-ups for beds, medications, ventilators, oxygen, ambulances, and vaccinations for our entire Reliance Family. Last month, Ricky and his family were diagnosed COVID positive. Ricky himself was in the ICU for 30 days, completely paralysed for 20 days, on a ventilator for 10 days, but by the grace of God, he is ok and on the road to rehab & recovery now. Our salute to Ricky, and countless other members of our Reliance family, who have placed their country first, community next, family third, and self last in this hour of need. They are our real- life super-heroes. AKASH: Thanks to their spirited efforts, millions of our fellow Indians have continued to work from home, shop from home, learn from home, and consult doctors from the safety of their homes, in these tough times. Our colleagues personify the DNA of Reliance - to CARE, UNITE, INTEGRATE, & EMPOWER. ISHA: Truly Akash! And to tell us more about Reliance Family's unified and tireless response to this crisis, Let us now welcome the Founder-Chairperson of the Reliance Foundation, our dearest mother, Mrs Nita Ambani! Nita Ambani: Thank you, Isha & Akash. Regd. Office: 3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai- 400 021, India Phone #: +91-22-3555 5000, Telefax: +91-22-2204 2268. E-mail: [email protected], Website: www.ril.com CIN- L17110MH1973PLC019786 Esteemed Shareholders, Namaskar. I hope that all of you and your loved ones are well and safe. The COVID-19 pandemic is a humanitarian crisis. It has tested the very spirit of humanity. But even in the darkest hour, our spirit has shone bright.