2021 Key Contacts DEAKIN RESIDENTIAL SERVICES Easily navigate your way to who can assist you in the DRS team. CENTRALISED FUNCTIONS WHO WE ARE HOW WE CAN HELP VINCENT WILSON - Strategic planning Chief Executive Officer - Deakin Residential Services - Major capital projects - Overall operational planning [email protected] • +61 3 924 45621 For diary appointments, please contact: The DRS Centralised function [email protected] provides guidance, support and cross +61 3 5227 8143 campus strategic direction for on and off campus accommodation. BUSINESS SUPPORT - Business processes and efficiencies Richard Grey - Business Manager - Business systems, compliance and continuity [email protected] • +61 3 522 72535 - Quality control and Facilities FINANCE - Financial matters Gunilla Andersson - Finance Manager - Financial forcasting and compliance [email protected] • +61 3 522 78067 - Budget analysis and compliance MARKETING AND COMMUNICATIONS - Domestic + International Student Recruitment Angela Fragiacomo - Marketing + Communications Manager - Communications (student, staff, external) [email protected] • +61 3 924 68053 - Traditional + digital content development STUDENT EXPERIENCE Laura Burge - Student Experience Manager - Student experience matters - Student experience data tracking and analysis [email protected] • +61 3 522 73089 - Student leadership training MELBOURNE BURWOOD TEAM WHO WE ARE HOW WE CAN HELP YONNA COWAN The DRS Melbourne Burwood Team General Manager - DRS Melbourne Burwood Campus - Strategic and operational planning carry out all aspects of business [email protected] • +61 3 924 68701 • 0409 117 972 - Major Incidents at the Elgar Road accommodation - Overseeing all business in Burwood precinct, based in Building MB. CAMPUS LIFE Led by the General Manager, a team Rachael Gibson - Campus Life Coordinator - Student Experience matters of 24 people (including casuals) - Welfare and Pastoral Care [email protected] • +61 3 924 68672 staff a 24/7 year round operation, - Student Programs - Student body + Student leaders accommodating 1175 students, short stay business and groups. RECEPTION + ADMINISTRATION Sophie Lambropoulos - Reception Coordinator - Reception matters (Student + Short Stay) [email protected] • +61 3 925 17671 - Student applications + short stay bookings - Administrative matters MAINTENANCE Leigh Curwood - Maintenance and Cleaning - Cyclical maintenance - Maintenance requests Coordinator - Facilities and building matters [email protected] • +61 3 924 45626 GENERAL ENQUIRY [email protected] • +61 3 925 17671 GEELONG TEAM WHO WE ARE HOW WE CAN HELP MARION BAYLEY DRS Geelong has operational teams Head of Operations - DRS - Strategic and planning - Operational direction at both the Waterfront and Waurn General Manager - DRS Geelong Ponds campuses who carry out all - Major Incidents [email protected] • +61 3 522 73453 - Overseeing all business in Geelong aspects of the business. Led by the General Manager, a team of 27 people (including casuals) staff GEELONG WAURN PONDS 24/7 year round operations at both CAMPUS LIFE campuses accommodating - Student Experience matters over 1200 students.. Eliza Hart - Campus Life Coordinator - Welfare and Pastoral Care [email protected] • +61 3 522 78668 - Student Programs - Student body + Student leaders RECEPTION + ADMINISTRATION - Reception matters (Student + Short Stay) Lisa Brozina - Reception Coordinator - Student applications [email protected] • +61 3 524 79175 - Administrative matters MAINTENANCE - Cyclical maintenance Travis Randall - Maintenance Coordinator - Maintenance requests [email protected] • +61 3 522 71006 - Facilities and building matters GENERAL ENQUIRY WAURN PONDS [email protected] • +61 3 522 71158 GEELONG WATERFRONT OPERATIONS Jonathon Sadler - Operations Manager - Overseeing operations at Waterfront - Managing Student Welfare & Student [email protected] • +61 3 924 45623 Programs For campus life queries email is [email protected] - Reception matters (Student + Short Stay) RECEPTION + ADMINISTRATION - Student applications Jasmin Rolleston - Reception Coordinator - Administrative matters [email protected] • +61 3 522 78650 MAINTENANCE - Cyclical maintenance - Maintenance requests Stephen Rittmeyer - Maintenance Coordinator - Facilities and building matters [email protected] • +61 439 381 544 GENERAL ENQUIRY WATERFRONT [email protected] • +61 3 522 78631 WARRNAMBOOL TEAM WHO WE ARE HOW WE CAN HELP - Strategic and planning GABRIELLE TOBIN The DRS Warrnambool Team carry - Operational direction General Manager - DRS Warrnambool Campus - Major Incidents out all aspects of business at the [email protected] • +61 3 556 33380 - Overseeing all business in Warrnambool Warrnambool campus, based in - Student Experience matters Building P. - Welfare and Pastoral Care Led by the General Manager, a team MAINTENANCE Ryan Manson - Maintenance Officer - Cyclical maintenance of 5 people (including casuals) staff a - Maintenance requests 365 day operation, accommodating [email protected] • +613 556 33018 - Facilities and building matters students and a high number of short stay guests year round. RECEPTION + ADMINISTRATION Leon Suter - Operations Coordinator - Reception matters (Student + Short Stay) [email protected] • +61 3 556 33019 - Student programs and applications - Administrative matters GENERAL ENQUIRY [email protected] • +61 3 556 33111 ON CAMPUS ACCOMMODATION OFF CAMPUS ACCOMMODATION SHORT STAY ACCOMMODATION deakin.edu.au/live deakin.edu.au/houseme deakin.edu.au/stay Deakin University CRICOS Provider Code: 00113B.