COL1 Nástroje pro spolupráci (Collaboration) Jaroslav Martan, CSE, CCIE #5871, e-mail/im: [email protected], video: [email protected] Jiří Šolc, Collaboration Team Leader, ICZ, e-mail/im: [email protected], video: [email protected] © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 1 • Twitter www.twitter.com/CiscoCZ • Talk2cisco www.talk2cisco.cz/dotazy • SMS 721 994 600 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 2 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 3 One to one © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 4 One to many © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 5 Many to many © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 6 Quad WebEx Jabber Social Collaboration Virtual Meetings Rich, Real-Time Communications One-one; One-to-many Many-to-many One-to-few Group Real-time and Real-time Real-time asynchronous © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 7 • Market Trends • Product/Solution Highlights Jabber Clients Webex 11 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 8 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 9 Opportunity to accelerate competitive advantage © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 10 Customer Collaboration Employee Collaboration But need to balance personal productivity with enterprise-class control © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 11 Across all Devices Any Time and Place But poor experiences can result from incompatible systems and poor media handling © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 12 Cloud Based Applications Thin Clients Challenging to provide rich media and consistent experience across hosting models © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 13 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 14 Cloud Services Session Management DMZ Voice IM Expressway™ Firewall B2B Traversal Video Internet Remote Worker ASA/ISR VPN Concentrator Cisco Unified Border Element SIP Trunk to PSTN (CUBE) MPLS VPN © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 15 Mobile - Jabber Clients © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 16 Addressing Needs of Post-PC Workspace Phone PC Tablet iPhone Android Win OS Mac OS iPad Cius Samsung Blackberry Symbian • Changes in device ownership • More choice - When, where, how & what device © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 17 All-in-one UC Application Collaborate from Any Workspace Presence & IM PC, Mac, tablet, smart phone Voice, Video, voice messaging On-premises and Cloud Desktop sharing, conferencing Integration with Microsoft Office © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 18 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 19 Microsoft Outlook 2010 Cisco Presence Light-ups Cisco Click to IM/Call © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 20 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 21 Hard Integrations Web UC Virtualization Mobile UC Clients Endpoints & SDKS & Quad UC Media Web UC SDK Android UI Mac/IOS UI Windows UI DHTML / HTML5 Client Services Framework (CSF) © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 22 Instant Messaging Rich / Group Chat Presence Contact Search Enterprise User Management Call Control & Authentication Business Video Web/Desktop Collaboration Conferencing Visual Cisco Jabber Voicemail App Integration Client Services Framework Remote Access (MS Office) © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 23 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 24 • Precision Video Engine is H.264 AVC standard based Media library designed to handle voice and video related tasks • Originally developed by Tandberg and currently used in the Movi product. • Highly efficient – dual-core CPU can handle HD video call • Provides full HD interoperability between Jabber desktop clients and TelePresence. • PVE also provides audio codecs G.711a/u, G.722, G.729a, iLBC (and subject to change AAC-LD, G.722.1) © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 25 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 26 • Video desktop share is based on the BFCP standard. • Video Desktop share allows you to share your desktop not only with other Jabber clients but also TelePresence systems and rooms. Other Jabber Clients Personal TelePresence systems TelePresence Rooms © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 27 • Video desktop share providing cross device interoperability to TelePresence • WebEx Meeting Center for full collaboration experience © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 28 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 29 Cisco VPN Client • Easy to Deploy – All settings configured via CUCM administration Endpoint . SCCP: support 7942,7945,7962,7965,7975 . Easy to Use – After configuring the phone . SIP: 8961, 9951, 9971 within the Enterprise, user takes it home and plugs in into their broadband router for instant . IPv4 Only connectivity. No difficult menus to traverse. Deployment . IP Phone Remote Access mode . Easy to Manage – Phone can receive Services . Voice firmware updates and configuration changes secured . Data (Phone Services) remotely . Secure – VPN tunnel only applies to voice and Licenses . VPN Premium License IP phone services. PC connected to PC port . No special license on CUCM responsible for authenticating and establishing VPN . Cisco ASA 5500 Series own tunnel with VPN client software Concentrators . Cisco ISR with IOS SSL VPN . VXI Integration – the VPN can be used by the Encryption . Secure Socket Layer (SSL) Cisco integrated VXI client for 99xx and 8961 Technology phones, other devices have to create their own Home, VPN Small Business, Deployment . No additional hardware Hotel Room, Branch Office, Considerations needed at remote location Anywhere Enterprise Network other than IP Phone . Concurrently running IP Phone Services Reduced Internet When Enabled (i.e. no CUCM midlets) VPN Concentrator © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 30 • Jabber app integrates secure connect • Backend scales with multiple Jabber applications Jabber secure connect ISR, ASA • Coexists with Cisco AnyConnect Corporate AD • Utilizes highly secure, scalable and redundant Cisco infrastructure • Common licensing, security design, policy and user management for AnyConnect & Jabber secure connect © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 31 Choice Diverse Endpoint Support AnyConnect Mobile Client or Cisco Jabber Security Data Loss Prevention Acceptable Use Security Integrated Threat Prevention Access Control into the network Experience Outside Enterprise Access Granted Always-on Intelligent Intranet Connection Corporate File Sharing © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 32 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 33 SDK to Collaboration-Enable Web Applications Easily add collaboration Voice Video to web applications and business processes IM/Chat Presence Extend Voice mail collaboration to cloud-based applications (firewall / VPN Web session required) Conferencing © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 34 • Cisco QUAD uses the Jabber SDK APIs! Real-time Collaboration Non-real-time blogs, posts, discussions • User Capabilities View presence Click 2 call Click 2 IM Click 2 Webex Click 2 Video* (1H2012) • User Interface Contact Name Card UC function exposed Chat Call Webex UC barlet in contact card and barlet QUAD Flash Demo: http://www.cisco.com/assets/prod/col/vid/quad-comm.mp4 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 35 . Jabber SDK APIs: XMPP (CAXL), Web Phone (AJAX), Video* (PVE) • Compelling search and connect : real-time collaboration within corporate directories • User Capabilities: Presence, Click 2 Call / IM / WebEx today, Click 2 Video* (1H2012) Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled Click 2 Video* enabled © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 36 • Cisco UC Enable Gmail and Google Apps for Business • Cisco Jabber APIs Web Softphone (AJAX) IM / Presence (CAXL) • User Capabilities View Presence Corporate Directory Click 2 IM Presence and IM Click 2 Call gadget enabled • Deployment Requirement Corporate VPN active session • Flash Demo: Completed Integration Corporate Softphone http://www.youtube.com/watch?v=pIGyEubjBr U gadget enabled © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 37 • Highly interoperable standards-based signaling and transport communication to any standards-based vendor • Secure Connect • Multi-platform – Windows, Mac, iOS, Android • Collaboration hub IM+Presence Voice+Video Webex Web Voicemail • Performance optimized HD video engine (PVE) memory footprint ~20MB © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Public 38 • For all CUCM 7.1+ customers • Includes: CUP server license(s) IM+Presence client licenses Jabber client for any device • All users are covered, all their devices. E.g. customer has 200 IP phones but 2000 users