Oracle® Cloud Using Oracle Cloud Marketplace Partner Portal E51603-73 September 2021 Oracle Cloud Using Oracle Cloud Marketplace Partner Portal, E51603-73 Copyright © 2013, 2021, Oracle and/or its affiliates. Primary Author: Oracle Corporation This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, then the following notice is applicable: U.S. GOVERNMENT END USERS: Oracle programs (including any operating system, integrated software, any programs embedded, installed or activated on delivered hardware, and modifications of such programs) and Oracle computer documentation or other Oracle data delivered to or accessed by U.S. Government end users are "commercial computer software" or "commercial computer software documentation" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, reproduction, duplication, release, display, disclosure, modification, preparation of derivative works, and/or adaptation of i) Oracle programs (including any operating system, integrated software, any programs embedded, installed or activated on delivered hardware, and modifications of such programs), ii) Oracle computer documentation and/or iii) other Oracle data, is subject to the rights and limitations specified in the license contained in the applicable contract. The terms governing the U.S. Government’s use of Oracle cloud services are defined by the applicable contract for such services. No other rights are granted to the U.S. Government. This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle, Java, and MySQL are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Inside are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Epyc, and the AMD logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. This software or hardware and documentation may provide access to or information about content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services unless otherwise set forth in an applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle. Contents Preface Audience viii Documentation Accessibility viii Related Documents viii Conventions viii 1 Get Started What’s Oracle Cloud Marketplace Partner Portal? 1-1 What types of apps and services can be published on the marketplace? 1-1 What Oracle Cloud products are supported on the marketplace? 1-2 Register as a Marketplace Publisher 1-2 Step 1: Get an Oracle account 1-2 Step 2: Join Oracle PartnerNetwork 1-3 Step 3: Review and Accept Terms 1-3 Step 4: Register for a Publisher Account 1-4 Step 5: Create your Oracle Cloud Infrastructure Account 1-5 Add an Oracle Cloud Infrastructure tenancy 1-5 Prerequisites 1-5 Create a policy under your tenancy 1-6 Add an OCI tenancy 1-6 Sign in to Oracle Cloud Marketplace Partner Portal 1-7 Create Terms of Use 1-8 What do I need to know to get started? 1-8 Control privileges with user roles 1-9 Navigate the website 1-9 Access online help, videos, and support 1-9 Sign out 1-10 Terminology 1-10 Contact Oracle Support 1-11 iii 2 Oracle Cloud Marketplace Policies Oracle Cloud Marketplace Paid Listings: Tax and Market Place Transactions by Publisher Policies 2-1 Oracle Cloud Marketplace Territory and Export Compliance Policy 2-5 Oracle Cloud Marketplace Policy for Government 2-6 3 Create and Publish Listings Workflow to Create and Publish Listings 3-1 How do I create a listing? 3-2 Gather information for your listing 3-2 Start a listing 3-3 Manage URLs and supporting documents 3-8 Add an install package for an app 3-9 Preview and edit your listing 3-9 Submit a listing for approval 3-10 Monitor status during the approval process 3-12 Respond to review comments 3-12 Before You Publish Your Listing 3-13 Publish a Listing 3-13 Publish Listing as Private 3-14 How do I change my company information? 3-15 How do I set up how my app is delivered? 3-16 How do I set up my app for leads or referrals? 3-17 4 Build Apps and Install Packages Publish Oracle Cloud Infrastructure Stack Listing 4-1 Workflow to Publish Oracle Cloud Infrastructure Stack Listing 4-2 Prerequisites 4-4 Create Terraform Configuration Files 4-4 Test Terraform Configuration on Local Machine 4-5 Test Terraform Configuration in Resource Manager 4-6 Create an Artifact for Image Listing 4-8 Build an Oracle Cloud Infrastructure Install Package 4-9 Publish Listing as Private 4-10 Subscribe Terraform Configurations to Marketplace Images 4-11 Create an Artifact for Stack Listing 4-14 Create an OCI Resource Manager Package 4-15 Submit a listing for approval 4-15 Monitor status during the approval process 4-17 iv Respond to review comments 4-18 Publish a Listing 4-18 Publish Oracle Cloud Infrastructure Image Listing 4-19 Workflow to Publish Oracle Cloud Infrastructure Image Listing 4-19 Build an Image 4-20 Create a Custom Linux Image 4-21 Create a Generalized Image 4-22 Create an Artifact for Image Listing 4-24 Manage Artifacts 4-25 Create a New Version of App Install Package 4-25 Edit an Artifact 4-26 View Artifact Details 4-27 View Artifact Status 4-27 Search, Filter, or Sort Artifacts 4-28 Delete an Artifact 4-28 Build an Install Package 4-28 Build an Oracle Cloud Infrastructure Install Package 4-30 5 Manage Listings How do I manage my listings? 5-1 Unmark a Private Listing 5-3 Mark a Listing as Private 5-3 Change the Price of Paid Listing 5-4 Migrate an Image Listing to Government Regions 5-4 Replicate Stack Listing to Other Markets 5-5 Revise the Terms of Use 5-7 How do I view activity? 5-8 How do I view usage information for OCI images? 5-12 How do I manage my archived listings? 5-12 6 Manage Leads and Users Manage Leads 6-1 View Leads 6-1 Update Lead Status 6-2 Search through your leads 6-2 Filter and sort your leads 6-2 Export lead data 6-3 Enter and View Notes 6-3 Delete Lead 6-3 v How do I grant access to other users? 6-4 Before you begin 6-4 Manage user access 6-4 7 Manage Reports About types of reports 7-1 OCI Customer Instances 7-1 Paid Listing Usage 7-2 Billed Customer Usage Report 7-3 Disbursement Report 7-4 US Sales and Tax Report 7-5 Listing Activities 7-6 Listings by Lead 7-7 Leads by Status 7-7 Lead Status by Listing 7-7 How do I get report data? 7-8 Understanding page views 7-9 Customize report data 7-9 Export report data 7-9 8 Troubleshoot I don't have the option to create an Oracle Cloud Infrastructure application listing 8-1 I need to redirect the Get App link to an external URL 8-1 I can’t create another version of my listing 8-2 I need to change who gets email notices about leads and listings 8-2 I need to update my company logo 8-2 I can’t edit any details about my company 8-3 I can’t see the Users page and can’t grant access to another user 8-3 I can’t change the company name on my listing 8-3 I can’t edit some of the fields in the listing form 8-3 I can’t edit a customer's review of my app or service 8-3 I can’t find how I get my app or service featured on the marketplace 8-4 I can’t find where to specify billing options for my app 8-4 I forgot my password 8-4 I can’t sign in to Partner Portal 8-4 I can’t see any reports 8-4 I can’t upload the icon for my listing 8-5 I don’t have the option to create either an app or a service listing 8-5 vi I don’t understand deleting versus withdrawing a listing 8-5 9 Frequently Asked Questions Listings 9-1 OCI Compute Image artifacts 9-6 Oracle PartnerNetwork (OPN) 9-6 Pricing 9-7 Leads and Reports 9-8 Customer Use of Marketplace 9-8 Promotion 9-9 Oracle SaaS Applications 9-9 A Publisher Guidelines About Oracle Cloud Infrastructure Marketplace Publisher Guidelines A-1 Guidelines for Listings A-3 Guidelines