SPECIAL STUDY MSC Malaysia 2.0 State ICT Blueprint : Negeri Sembilan Roger Ling Devtar Singh Hailey Chan Victor Lim Liew Siew Choon 03, Level 13, Menara HLA 3, Jalan Kia Peng 50450 Kuala Lumpur, Malaysia P.60.3.2163.3715 Malaysia Lumpur, Kuala 50450 Peng Kia Jalan 3, HLA Menara 13, 03, Level - Suite 13 Suite Filing Information: December 2010, IDC #, Volume: 1 Special Reports: Special Study TABLE OF CONTENTS P Introduction & Background 1 Point of Departure: State ICT Blueprint – Negeri Sembilan 3 Overview ................................................................................................................................................... 3 Economic Landscape ............................................................................................................................... 5 Negeri Sembilan Key Contributing Sectors ....................................................................................... 5 Manufacturing ............................................................................................................................. 5 Services...................................................................................................................................... 6 Agriculture .................................................................................................................................. 8 Construction ............................................................................................................................... 9 Mining ......................................................................................................................................... 9 Key Economic Targets ...................................................................................................................... 10 ICT as a Strategic Pillar for Advancement ......................................................................................... 12 Negeri Sembilan State ICT Situational Analysis ....................................................................................... 13 ICT Blueprint Review ......................................................................................................................... 13 Current ICT Environment ................................................................................................................... 15 Policies ....................................................................................................................................... 15 Key Strategic Policy 1: Increase overall ICT penetration especially in the eastern region. 15 Strategic Policy 2: To increase the overall ICT competency level in Negeri Sembilan with the setting up of infrastructure such as smart schools in rural areas. ................................................... 16 Strategic Policy 3: Encourage the development of telecommunication access and reasonable internet access in rural areas .............................................................................................. 17 Infrastructure ............................................................................................................................................ 17 Internet, PC & Cellular Penetration ............................................................................................ 20 ICT Graduates, Workforce & Companies ................................................................................................. 26 ICT Utilization in Key Segments ............................................................................................................... 30 Government ................................................................................................................................ 30 Industry....................................................................................................................................... 35 Negeri Sembilan rolling up to Malaysia ...................................................................................... 35 Society........................................................................................................................................ 40 Programs & Activities ................................................................................................................. 41 Summary of Key Findings & Issues for Negeri Sembilan ......................................................................... 43 Negeri SEmbilan Gap Analysis 46 Approach for Gap Analysis ....................................................................................................................... 46 Gap Analysis Findings of State ICT Blueprint against Targets ................................................................. 48 Gap Analysis on ICT Environment in Negeri Sembilan ............................................................................. 53 Assessment of Public Sector ............................................................................................................. 53 Overview .................................................................................................................................... 53 Current Scenario ........................................................................................................................ 53 Assessment ................................................................................................................................ 54 Assessment of Industry ..................................................................................................................... 58 Overview .................................................................................................................................... 58 Current Situation ........................................................................................................................ 58 Assessment ................................................................................................................................ 60 Assessment of Society ...................................................................................................................... 63 # ©2010 IDC TABLE OF CONTENTS — C o n t i n u e d P Overview .................................................................................................................................... 63 Current Scenario ........................................................................................................................ 64 Assessment ................................................................................................................................ 65 Assessment of Governance Structure ............................................................................................... 67 Overview .................................................................................................................................... 67 Current Scenario ........................................................................................................................ 68 Assessment ................................................................................................................................ 71 Gap Analysis on ICT Environment ............................................................................................................ 73 Summary of Gap Analysis ................................................................................................................. 73 Supplement– Gap of the ICT Industry ............................................................................................... 79 Overview .................................................................................................................................... 79 Current Scenario ........................................................................................................................ 79 Assessment ................................................................................................................................ 80 ICT Industry in the context of Cyber Cities and Cyber Centre initiatives .................................... 81 Global & Regional Best Practices ............................................................................................................. 87 South Australia .................................................................................................................................. 87 Overview of South Australia Initiatives .............................................................................................. 88 South Australia: ICT Industry as an Economic Powerhouse ...................................................... 88 ICT: Transforming all South Australian Industries ...................................................................... 88 ICT in South Australia: Fundamentals for Success .................................................................... 89 Rationale for Benchmark between South Australia and Negeri Sembilan ......................................... 89 Ireland ............................................................................................................................................... 90 Overview of Ireland Initiatives ............................................................................................................ 91 Government, agencies and the public see the ICT industry as one of the most important sectors in the country.......................................................................................................................................