INCREDIBLE growth is happening HERE 2016 Report to Our Community Cover Photo: Ryan Pulskamp, Oldenburg Meet our A Letter from Leadership Team Our Leaders BRIAN DAEGER As we take a moment to reflect on the many Chief Financial accomplishments of Margaret Mary Health in 2016, we Officer recognize the incredible growth we’ve experienced. Adding services and improving access to care requires additional resources. To support this growth, this past year MMH added 75 team members, including physicians and specialists, to the medical staff, bringing our total number of employees to 722. With thoughtful planning on the best way to provide care for our rural communities, we purchased a health center in KIMBERLY INSCHO Brookville, began expansion on our Osgood facility and started Vice President, plans for a new location in Milan. To complement our maternity Human Resources/ services, we added two pediatricians to our medical staff, trained to Marketing treat children from birth through adolescence. We positioned these new services and facilities where our patients need them, offering convenience and easier access to specialized care. As part of our mission to improve the health of our communities, we continue to develop strong relationships with local employers to help improve the health of their employees. Last year we partnered with many businesses, as well as the Southeastern Indiana School Insurance Consortium, to provide JULIE KEENE customized, patient-centered health care services from wellness and education to on-site screenings, Vice President, health risk appraisals, immunizations and rehabilitation. Physician Services Most importantly, we realize the quality, compassionate care you’ve come to expect would not be possible without the dedication of our physicians, nurses, staff, board, volunteers and many others at MMH who place a premium on excellence in the work they do every day. Our success rests on the commitment and passion of our staff and many community supporters. We are grateful for the incredible support, which we trust will continue well into the future as we further advance the care we provide. It’s an honor and privilege when you choose MMH to be part of your wellness journey. We are proud to LIZ LEISING say more than 30,000 individuals in our four-county service area chose us for their care in 2016. We are Chief Nursing excited about the continued growth of our services and the multitude of benefits that lie ahead for those we serve because of it. We hope you will discover throughout the pages of this Annual Report the many Officer incredible things that are happening here. George E. Junker II, Chairman, Board of Directors Timothy Putnam, DHA, Chief Executive Officer Improving access to Care At MMH, we understand the best to drive far for specialty care, way to serve our communities is to as the new center is visited by a make sure our health care services variety of healthcare specialists, are both convenient and accessible including a rheumatologist, to our patients. That’s why, in dermatologist, pediatricians and October, we opened the Margaret an occupational health specialist. Mary Health Center of Brookville. To make an appointment or learn Located on U.S. 52, the Health more about the Health Center of Center of Brookville offers both Brookville, call 765.647.5126. primary care services for general health needs and minor care Stay posted in 2017 as MMH services for more immediate continues to improve access to illnesses and injuries. Franklin care by expanding its services in County residents also don’t have both Osgood and Milan! Pictured: Jeff Coy, ACNS A Year in Review2016 Diabetes Care To better serve HMR Recognized our patients with In January, Margaret diabetes, our Mary’s HMR Weight diabetes specialists Management began seeing program was named patients in our a Best Weight-Loss physician offices in Diet by U.S. News April. Pictured: Diabetes & World Report. Educator Bridgette Horan, RN Pictured: Rida Meyer lost 135 pounds with HMR! Mentoring Programs School Partnerships The best way to learn is through In April, Margaret Mary joined forces with hands-on training, and at MMH, we Dearborn County Hospital, Rush Memorial are committed to providing medical Hospital and King’s Daughters’ Health students opportunities to mentor to better serve members of the alongside other medical professionals. Southeastern Indiana School Pictured, Sarah McMullen, MD Insurance Consortium. This mentored at MMH with several partnership allows MMH to provide physicians, including Tom DeCilles, MD. convenient health care coverage to MMH is excited to announce that this fall schools throughout our service area. she will begin seeing patients as a member Pictured: First-Grade Teacher and of our medical staff. SISIC member Barb Hartman More Time with Family INCREDIBLE Hank and Karen Trenkamp of Batesville both know too well cancer care starts the challenges of fighting cancer. Karen, a 13-year breast cancer survivor, was by Hank’s side when he was diagnosed with prostate HERE cancer last summer. Fortunately, the couple was relieved to find out he could receive top-notch cancer care close to home. For Hank, that meant less time on the road and more time doing the things he loves ... like working on the family farm and spending time with his six grandchildren. “I received both chemo and radiation at the (Margaret Mary) Cancer Center,” said Hank. “The doctors were excellent and kept me informed on a ‘farm boy’ level I could understand. The nurses were also great - always working around my schedule and providing plenty of education on what to expect next. I’m grateful we have such an incredible facility in our community.” Fighting cancer wasn’t in the Trenkamps’ life plans, but with the support of their faith, family and our cancer team, their future looks bright. We think that’s pretty incredible! Pictured: Hank and Karen Trenkamp with their grandkids, Dylan, Claire, Jersey, Wade, Cody and Eli By theNumbers Our Financial Performance We know healthcare costs are of concern to everyone. That’s why we continue to identify ways to eliminate waste, gain efficiency and reduce expenses. Of course, every process improvement and cost-saving 469 initiative must enhance patient safety and quality of care, too. Babies Born Oh Baby! With three board-certified obstetricians In 2016, we billed patients for: on staff, as well as several family medicine Inpatient general care ...............................................................$9,997,000 physicians who deliver, MMH’s maternity department Inpatient allied services ...........................................................$21,096,000 delivered 469 babies in 2016! Pictured: Lizzie Goldsmith Outpatient allied services ......................................................$156,184,000 We also received revenue from: Medicare and Medicaid Electronic Health Getting You In and Out Quickly Records incentive program ..........................................................$396,000 From X-rays and lab work to stress tests and emergency Other business activities ..............................................................$767,000 visits, more procedures than ever can be done on Giving us a gross revenue of .................................................$188,440,000 an outpatient basis. Pictured: Janet Rohls, RN and Irene Meyer 167,232 But we were unable to collect approximately half that amount due to: Outpatient Medicare and Medicaid allowances ........................................$53,822,000 Visits Commercial payor allowances .................................................$32,382,000 Charity care provided ................................................................$2,590,000 Patient bad debt expense ..........................................................$7,183,000 Quality 24/7 Care Administrative adjustments .............................................................$8,000 Located on the second floor of the hospital, our inpatient Total we did not collect ...........................................................$95,985,000 services provide around-the-clock care for patients recovering from childbirth, illness, That left our net operating revenue at ...................................$92,455,000 injury or surgery. Pictured: Charles 2,160 Webster, MD with Kayla Kruthaupt, RN and Our operating expenses were: Inpatient Megan Israel, RN Salaries, wages and employee benefits ...................................$49,523,000 Admissions Purchased services ....................................................................$7,615,000 Medical and other supplies .....................................................$12,917,000 Depreciation ..............................................................................$6,863,000 Skilled and Compassionate Staff Interest ......................................................................................$1,112,000 With the addition of new physicians, facilities and services Utilities ......................................................................................$1,084,000 in 2016, MMH added 75 new team members to Other ......................................................................................... $8,168,000 our staff, an increase of nearly 12 percent over Our total operating expenses ..................................................$87,282,000 the previous year. Pictured: Krista Angeles, RN 722 Amount left for improvement of services and facilities ..........$5,173,000 Team Members Pediatricians join our Team Incredible