English Topstone Neo Carbon Owner’s Manual Supplement READ THIS SUPPLEMENT AND YOUR CANNONDALE BICYCLE OWNER’S MANUAL. Both contain important safety information. Keep both for future reference. Cannondale Supplements CONTENTS Safety Messages This manual is a “supplement” to your Identification .......................................4 In this supplement, particularly important information Cannondale Bicycle Owner’s Manual. is presented in the following ways: Safety Information .........................5-12 This supplement provides additional and important model specific safety, maintenance, Key .......................................................13 and technical information. It may be one of Technical Information .................. 14-31 several important manuals/supplements for your bike; obtain and read all of them. Replacement Parts ............................32 Indicates a hazardous situation which, if not avoided, may result in death or serious Please contact your Authorized Cannondale E-Bike Maintenance ....................34-36 injury. Dealer immediately if you need a manual or supplement, or have a question about your NOTICE bike. You may also contact us using the Indicates special precautions that must appropriate country/region/location be taken to avoid damage. information. You can download Adobe Acrobat PDF Your Cannondale Dealer versions of any manual/supplement from our To make sure your bike is serviced and website: http://www.cannondale.com. maintained correctly, and that you protect applicable warranties, please coordinate all Contacting Cannondale service and maintenance through your Cannondale USA Authorized Cannondale Dealer. Cycling Sports Group, Inc. NOTICE The following symbols are used in this manual: 1 Cannondale Way, Unauthorized service, maintenance, or Wilton CT, 06897, USA repair parts can result in serious damage 1-800-726-BIKE (2453) Symbol Name Description and void your warranty. NGLI-2 Cycling Sports Group Europe B.V NGLI-2 synthetic grease Apply NGLI-2 synthetic grease. Mail: Postbus 5100 Drive System CRB-GEL Carbon gel Apply carbon gel (friction paste) KF115/ Visits: Hanzepoort 27 7570 GC, OLDENZAAL, Netherlands Medium-strength Apply Loctite® 242 (blue) or equivalent. Tel: +41 61 551 14 80 MANUFACTURER’S INSTRUCTIONS - In 2 removable thread lock Fax:+31 54 151 42 40 addition to this supplement, you must read and follow the manufacturer’s instructions for all components of the drive-assist system: International Distributors Drive Unit Battery Consult our websIte to identify the appropriate Cannondale Dealer for your region. Display/Control Unit Charger Manufacturers’ instructions contain important operations, service and maintenance information. 3 IDENTIFICATION Safety Information Parts of Your E-Bike Intended Use Topstone Neo Carbon OMS IDENTIFICATION SAFETY INFORMATION Parts of Your E-Bike Intended Use In all modes/levels, the drive-assist system power reduces progressively and cuts off as The intended use of all the bike reaches a the maximum allowable 1 models is speed. The drive-assist re-engages when ASTM CONDITION 2, speed drops below the maximum allowable 5 General Purpose Riding. speed as long as the pedals are turning. Whenever the drive-assist system is turned OFF, you can pedal the bike normally. The 10 What is an E-Bike? drive system will not engage. 3 2 Electric bikes, also known as “E-Bikes” are bicycles equipped with an electric pedal assist drive system. An E-Bike IS NOT a Understand your bike, its drive-assist 7 moped or motorcycle. E-Bike share system and the intended use of both. 4 components common with pedal-only bikes. Using your bike the wrong way is dangerous. What is a Drive System? 6 Please read your Cannondale Bicycle The drive-assist system consists of a drive Owner’s Manual for more information about Intended Use and Conditions 1-5. 9 unit, a battery, a computer control, and various electronic components (harness 8 wires, sensors, and switches). There are many different drive-assist systems for Servicing differing uses and bike types. Likewise there Identification Actual bike appearance will differ. are various drive-assist system 1. Drive Display 5. Charge Port 9. Front Chainrings manufacturers (Shimano, BOSCH, Bafang, This supplement may include procedures 2. Drive Unit 6. Frame Serial Number 10. Rear Cassette Yamaha, etc.) beyond the scope of general mechanical 3. Battery Cover 7. Wheel Sensor 4. Battery Key 8. Spoke Magnet aptitude. How does the Drive System work? Special tools, skills, and knowledge may It is important to know that when the be required. Improper mechanical work drive-assist system is turned ON, the drive Serial Number Record YOUR Serial Number here: increases the risk of an accident. Any unit engages to provide power only while you bicycle accident has risk of serious injury, The serial number is located on downtube. are pedaling. paralysis or death. It is a 7-character code. Use this serial The amount of power provided by the drive number to register your bike. To minimize risk we strongly recommend unit depends on your pedaling force and the ________________________________________ that owners always have mechanical assistance mode/level you set with the To register your bike: go to the work done by an Authorized Cannondale handlebar control unit. At anytime, if you Product Registration section of our Dealer. stop pedaling, the drive-assist will dis- website at www.cannondale.com engage. 138222 Rev 1 (03/20) 4 5 Safety Information Safety Information Important Composites Message Compliance/Regulation Topstone Neo Carbon OMS Important Composites Inspection & Crash Damage Of Compliance/Regulation Message Carbon Frames/Forks YOU MUST OBEY ALL LOCAL LAWS & REGULATORY REQUIREMENTS - It is your Your bike (frame and components) is After A Crash Or Impact: responsibility to identify and follow all local laws and regulations necessary for legal made from composite materials also compliance. Compliance with local regulation is critical to the safety of a rider and others Inspect frame carefully for damage. See known as “carbon fiber.” where the bike is used. PART II, Section D. Inspect For Safety in All riders must understand a fundamental your Cannondale Bicycle Owner’s Manual. Here are some important specifications related to compliance with local laws: reality of composites. Composite Do not ride your bike if you see any sign of VEHICLE CLASS - A definition (California, USA) of the different types of E-Bikes, E-Bike materials constructed of carbon fibers are damage, such as broken, splintered, or labeling and legal use areas, including any required additional equipment, registration, and strong and light, but when crashed or delaminated carbon fiber. applicable rider age restrictions. overloaded, carbon fibers do not bend, they break. Any of the following may indicate a VEHICLE CATEGORY - A definition of the European Union of the different types of E-Bikes, delamination or damage: who and where they may be used, necessary additional equipment such as lighting and For your safety, as you own and use the signaling devices as well as any necessary insurance and licensing. bike, you must follow proper service, • An unusual or strange feel to the maintenance, and inspection of all the MINIMUM OPERATOR AGE - A minimum age require-ment for a rider of the E-Bike. This frame composites (frame, stem, fork, handlebar, restriction as well as speed and additional equipment requirements (light, helmets, license seat post, etc.) Ask your Cannondale • Carbon which has a soft feel or plates, signal lamps, etc.) Dealer for help. altered shape Follow any state or local laws for any minimum age restrictions for E-Bikes. We urge you to read PART II, Section D. • Creaking or other unexplained Ask your local Authorized Cannondale Dealer for more information about operating an “Inspect For Safety” in your Cannondale noises, electrically assisted pedal bicycle in your area. Bicycle Owner’s Manual BEFORE you ride. • Visible cracks, a white or milky color present in carbon fiber section You can be severely injured, paralyzed or killed in an accident if you ignore this Continuing to ride a damaged frame warning. increases the chances of frame failure, with the possibility of injury or death of the rider. No Child Seats or Trailers Child seats and trailers or racks can not be used and are not allowed to be used with your Cannondale E-Bike. 138222 Rev 1 (03/20) 6 7 Safety Information Safety Information Operation Operation Topstone Neo Carbon OMS Operation continued from previous page... Always wear an approved bicycle helmet and all other protective gear (e.g. gloves, pads, and cycling shoes). Wired system control: If the drive system control device is detached from the mount or the Importance of practice & rider training - before you ride this bike, practice riding in a safe area cables are disconnected to damaged, the drive system will automatically shut off. If this free from hazards. Take time to learn to bike’s controls and performance. Practice the controls happens you will have to stop the bike, turn the system off , re-attach the computer to the and gain the experience necessary to avoid the many hazards you will encounter while riding. base, and then turn the system back on to resume. Do not ride “hands-off - Keep your hands on the handlebars when riding the bike. If you Wireless system control: In wireless control systems, the operation of the drive system is remove your hands from the handlebar while riding, you can lose control of the bicycle and controlled using radio frequencies, without physical attachment. Therefore, activation on/off crash. is determined by software programming. Please consult the manufacturer’s instructions for information on preventing accidental activation or re-starting the drive system in the event of Changing the assistance level while riding: Changing the drive-assistance level while riding a recovering from a drive system fault. will increase or decrease the acceleration of the bike. You should anticipate this change in speed and react appropriately depending on the riding conditions. (Such as on slippery trails, Your insurance policies - your insurance policies (e.G.