Via Christi February-March 2013 ANNUAL REPORT ISSUE Back in a publication of Via Christi Health the saddle Thanks to Via Christi’s west hospital Breath of fresh air Home medical services keep COPD patient out of hospital Just being grandma Teen moms get love they need at Gerard House [ceo CHAT] CONTENTSFebruary-March 2013 FEATURE ARTICLES DEPARTMENTS Jeff Korsmo talks with John D. Osland, MD Annual Report section ....4-22 10 What’s new . 23 Breath of Clinical excellence ..........24 fresh air Stay connected ............30 Chat with the CEO Home medical services Difference maker ...........36 keep COPD patient out Healthy eating .............41 of hospital Caring touch ...............42 Dear readers: Women’s Connection .......46 We are pleased to bring you our 2012 Annual Report highlighting the start of Via Christi’s journey to become a high-reliability organization providing the safest, highest-quality care and great service. 14 Via Christi 50+ .............47 Just being Class calendar .............48 Our Mission We do a good job of caring for most patients and residents today, but we can — and must — be better because our patients and their families come to us when they are vulnerable and trust us to heal grandma Leadership and locations . .50 Inspired by the Gospel them. A Franciscan Sister I was blessed to have worked with uses a story from the life of St. Francis Maggie Bare comforts and our Catholic tradition, of Assisi to remind us of the high expectations placed on us: “A beggar once told St. Francis of Assisi, troubled pregnant teens we serve as a healing presence ‘Be sure thou art as good as the people believe thee to be, for they have great faith in thee.’” with special concern for our Via Christi’s top priority is to become a high-reliability organization that consistently provides the neighbors who are vulnerable. safest, highest-quality care and service to our patients and senior residents. We are using industrial engineering and safety experts from Wichita’s aviation industry to complement the expertise of our Our Core Values physicians, nurses and other clinicians. One story in our Annual Report section describes the Via 26 Christi Center for Clinical Excellence’s “performance improvement teams.” Human Dignity Robotic We recognize and respect the These teams are working to reduce hospital-acquired infections and improve patient safety, surgical Saddle up sacredness of each person. care, cardiac care, pneumonia treatment and patient service. Each team of physicians, nurses surgery rocks West ER returns and other clinicians is supported by a quality manager and an industrial engineering “black belt.” Cancer survivor with MS woman to the life Stewardship Importantly, the teams include patient representatives to ensure we learn from those we serve. has reason to celebrate she loves We responsibly care for all resources entrusted to us. Stories of patients helped by our care are featured throughout this issue of Via Christi Life. As always, PAGE 34 we share these stories with the patients’ permission. Special section: Excellence Amanda Guthrie credits her OB/GYN physician, Janey Maki, and the staff of Via Christi Hospital on Annual Report We extend ourselves in St. Teresa with saving her life when she suffered a ruptured ectopic pregnancy. outstanding service. Jane Webb was able to stay close to home and still participate in a clinical cancer trial for treatment Breaking Our Vision of her melanoma because of Via Christi’s partnership with the Wichita Community Clinical Oncology Program and Cancer Center of Kansas. As an innovative, integrated through health care team, we build One inspiring story is about Maggie Bare, who serves as the “grandmother” to young unwed mothers Fighting shape healthier communities and staying at Gerard House. The only licensed maternity home in Wichita, Gerard House was a joint Experts help lead Via Christi Slimmed-down deliver the ideal experience mission of Via Christi’s founding religious orders — the Sisters of the Sorrowful Mother and the to quality, safety improvements Congregation of St. Joseph. firefighter finds his in the way of Christ. PAGE 6 job easier now Gerard House is just one example of how Via Christi lives its mission of being a healing presence with special concern for our neighbors who are vulnerable. Becoming a high-reliability organization calls PAGE 38 us to be the best healing presence as we continue to serve in the way of Christ — Via Christi. Sincerely, Contributors Art direction Writers, photographers and editors Questions or comments Peg Tichacek, Vice President, Planning and Marketing Tiffany Todd Colleen Brink Tanya Merritt [email protected] or 316-858-4977 William “Skip” Hidlay, Executive Director, Communications Judy Conkling Kimberly Oates Coordinating editor Tim Brown, Communications Director Cori Dodds Phil Omenski Melissa Lacey Nagy Via Christi Health does not discriminate because of Roz Hutchinson, Communications Director Nate Goold Phoebe Richardson race, color, sex, national origin, ancestry, religion, Dan Jacobs, Marketing Director Designers Sara Hadaway Terry Rombeck handicap, marital status or age in admissions, treatment Ann Buckendahl, Brand Marketing Director Lance Henne Michael Hayslip Chris Steinert Jeff Korsmo Joshua Luper Maria Loving programs, services, patient referrals or employment. President and CEO, Via Christi Health Megan Sharp Via Christi Life is a publication of Via Christi Health, Inc. 2 Via Christi Life Via Christi Health | viachristi.org | FEBRUARY-MARCH 2013 FEBRUARY-MARCH 2013 | viachristi.org | Via Christi Health Via Christi Life 3 SPECIAL SECTION: 2012 ANNUAL REPORT SPECIAL SECTION: 2012 ANNUAL REPORT Making us proud 2012 Highlights HealthGrades® Vision 2020 Via Christi Hospital in Pittsburg Heart Failure Disease Management earns fourth certification Stroke Center: ‘Gold’ again, recognizes excellence In the fall, Via Christi began imple- opens new Women’s Center Via Christi Heart Failure Disease Management program has received its fourth named to ‘Honor Roll’ at Via Christi Hospitals menting its “Vision 2020” three-year The new Women‘s Center at Via Christi consecutive two-year disease-specific certification by The Joint Commission. Via Christi’s Stroke Center in in Wichita strategic plan that was developed over Hospital in Pittsburg opened in April, As the surveyor concluded his site visit, he offered rave reviews for the program, Wichita received the American the first nine months of the year. Via with five labor rooms and 13 postpartum specifically noting its exceptional leadership and resources, commitment to Heart Association/American Stroke Last year, Via Christi’s Christi held more than 100 hours of rooms, two new triage rooms, an quality and comprehensive approach to disease management. Association’s Get With The Guidelines®- hospitals on St. Francis planning meetings with more than 200 expanded nursery with special isolation Stroke Gold Plus Quality Achievement and Harry were leaders from within Via Christi and its for infectious babies, an expanded Award — the organization’s highest recognized as among physician partners in the community. operating suite for C-section delivery Research departments at Via Christi Clinic, Wichita hospitals merge award for stroke care — for the second the nation’s best for Via Christi also sought input from its and central fetal monitoring systems. year in a row. Via Christi met each of clinical performance and With the merger of Via Christi Research and Via Christi Clinic Research on front-line employees, its patients and Also new are sleeper sofas for dads, the program’s stroke measures at 85 received HealthGrades’ Oct. 1, pulmonology, rheumatology, ophthalmology and endocrinology research business and government leaders. recliners and an improved waiting room percent or higher for 24 consecutive Distinguished Hospital for have been added to the hospital’s existing therapeutic areas of research: for families. months and ranked 75 percent or Clinical Excellence Award. The top priority of the Vision 2020 cardiovascular, central nervous system, critical care, gastroenterology/ higher for additional quality measures. The distinction is awarded initiative is to improve the quality of Occupying the entire third floor of the hepatology, infectious diseases, neurology, epilepsy and psychiatry. annually to hospitals patient care, safety and service at hospital, the new center is three times the Additionally, Via Christi Clinic specialists who have been doing research now can Via Christi also earned for the first whose patient outcomes Via Christi Health. size of the previous center, which opened extend their capabilities from outpatient trials to include in-hospital clinical trials time the association’s Target: Stroke rank in the top 5 percent in in 1971. as well as trials performed at the 20-bed inpatient clinical research unit at Honor Roll designation for improving the nation. 1110 N. St. Francis. stroke care. Additionally, the hospitals were recognized as Chest Pain Center reaccredited through 2015 being among the top 5 Via Christi HOPE Via Christi’s medical clinics form single practice group In November, the Chest Pain Center at Via Christi Hospital on St. Francis earned full percent of hospitals in celebrates 10th Via Christi Medical Associates and Via Christi Clinic began operating as a single the nation for Emergency accreditation from the Society of Cardiovascular Patient Care for three more years. In addition to offering the accreditation, the society helps hospitals