Transit Strategic Plan FY 2020-2029 NOVEMBER 2020 – FINAL Prepared For: Prepared By: Table of Contents Introduction.......................................................................................................................................................................... 1 Background & Purpose..................................................................................................................................................... 1 OmniRide Strategic Planning Process ............................................................................................................................. 1 Summary of Service Improvements ................................................................................................................................ 2 Chapter 1: System Overview and Strategic Vision ........................................................................................................... 4 System Overview .............................................................................................................................................................. 4 Services Provided and Areas Served ........................................................................................................................... 4 Current/Recent Initiatives............................................................................................................................................ 6 Strategic Vision ................................................................................................................................................................. 6 Goals and Objectives .................................................................................................................................................... 7 Service Design Standards ............................................................................................................................................. 9 Performance Standards .............................................................................................................................................10 Chapter 2: System Performance and Operations Analysis ............................................................................................13 Introduction ....................................................................................................................................................................13 System and Service Data ................................................................................................................................................13 Current Fiscal Year Data.............................................................................................................................................13 Existing Route Design and Schedule Standards........................................................................................................15 Survey Results .............................................................................................................................................................15 Support for Transit .....................................................................................................................................................27 Evaluation of Transit Market Demand and Underserved Areas .................................................................................28 Transit Demand and Underserved Area Evaluation.................................................................................................28 Transit Demand and Underserved Area Opportunities for Improvement .............................................................35 Performance Evaluation.................................................................................................................................................36 Evaluation of Existing System ....................................................................................................................................36 Trend Analysis.............................................................................................................................................................36 Opportunities for Improvement................................................................................................................................40 Operating and Network Efficiency Evaluation..............................................................................................................43 Commuter Bus Network Efficiency Evaluation.........................................................................................................43 Motorbus Network Efficiency Evaluation .................................................................................................................44 Opportunities for Improvement................................................................................................................................46 Opportunities to Collaborate with Other Transit Providers ........................................................................................46 Regional Partners .......................................................................................................................................................46 Current Collaboration.................................................................................................................................................47 Opportunities for Improvement................................................................................................................................47 OmniRide Strategic Plan – Phase III Transit Strategic Plan – Table of Contents Page i Chapter 3: Planned Improvements and Modifications ..................................................................................................49 Introduction ....................................................................................................................................................................49 Ridership and Operating Cost Methodologies .........................................................................................................49 Operational Considerations and Constraints ...........................................................................................................50 Capital Cost Methodology .........................................................................................................................................50 Needs Identification ...................................................................................................................................................51 Planned Service Improvements.....................................................................................................................................55 Flexibility in Implementation .....................................................................................................................................55 OmniRide Local and East-West Express ....................................................................................................................55 OmniRide Metro Express ...........................................................................................................................................62 OmniRide Express .......................................................................................................................................................65 Prioritization of Planned Service Improvements..........................................................................................................73 Service Development .....................................................................................................................................................76 Short-Term Plan (FY 2019-2022) ...............................................................................................................................78 Mid-Term Plan (FY 2023-2026)..................................................................................................................................81 Long-Term Plan (FY 2027-2029) ................................................................................................................................84 Additional Recommendations .......................................................................................................................................85 Summary of Strategic Plan Transit Recommendations ...............................................................................................86 Chapter 4: Implementation Plan ......................................................................................................................................87 Asset Management ........................................................................................................................................................87 Transit Asset Management (TAM) Plan ....................................................................................................................87 Vehicle Fleet Policies ..................................................................................................................................................87 Maintenance and Operations Facilities Policies.......................................................................................................88 Passenger Facilities and Amenities Policies..............................................................................................................88