Welcome To Korea As of July 2020 EMERGENCY TELEPHONE NUMBERS Emergency – Off Post 031-690-7911 Emergency – On Post 911 (DSN ONLY) Non-Emergency Desk Sergeant 755-9917 or 755-9918 Child / Spouse Abuse Reporting Sexual Assault Hotline 101 from any military phone 158 from any military phone Off-Post 0503-337-4101 Off-Post 0503-364-5700 Domestic Violence Hotline Suicide Hotline 153 from any military phone 118 from any military phone Off-Post 0503-364-5997 Off-Post 0808-555-118 American Red Cross AER (Army Emergency Relief) DSN: 757-2348 DSN: 757-2374/2364 Off-Post 0503-357-2348 Off-Post 0503-357-2374/2364 AER After Hours Emergency Emergency Leave Financial Assistance DSN: 757-4712/6728 94-877-272-7337 Off-Post 0503-357-4712/6728 Off-Post US 1-877-272-7337 As of July 2020 TELEPHONE DIALING INFORMATION HOW TO DIAL PHONE NUMBERS LISTED IN THIS PHONE BOOK: To call any USAG Humphreys or Yongsan 7 digit military phone number (DSN) listed in this phone book from a local cell phone or commercial line, please use this formula: 05033 + Last 6 Digits of the DSN phone number To call any OSAN AB 784 DSN phone number (DSN) dial 031-661 + last 4 of the DSN number To call any OSAN AB 783 DSN phone number (DSN) dial 031-660 + last 4 of the DSN number To call any SUWON AB DSN phone number (DSN) dial 031-220 + last 4 of the DSN number KOREA OPERATOR ASSISTANCE Off-Post Operator Assistance 114 To reach an operator from any military installation dial the following: Operator Assistance 0 Directory Assistance 113 US Army Installations 113 US Air Force Installations 411 To reach an operator when calling from off-post dial 0503-323-1110 or 02-7913-1110 To reach an operator when calling from the US dial 011-82-2-7913-1110 LONG DISTANCE CALLS TO and FROM THE UNITED STATES COLLECT AND CALLING CARD CALLS TO THE U.S. Collect telephone calls may not be accepted on military telephones (including telephones in living quarters). To place a call from the US to a military phone, dial 1-011-82-5033+last 6 digits. To place a call from the US to a cellular phone, dial 1-011-82 + last two digits of prefix + rest of phone number To dial a toll-free 1-800 number from a DSN line, dial 94-800-xxx-xxxx. As of July 2020 As of July 2020 PRE-ARRIVAL WELCOME INFORMATION Congratulations on your assignment to Korea. Our intent is to provide you with basic information to plan for your move. It is possible to come to Korea unaccompanied, accompanied/command sponsored (CSP) or unaccompanied/non-command sponsored. Non-command sponsored Families are provided services on a space available basis. These services are becoming much more limited with more CSP Families coming to Korea. As a non-command sponsored Family you are responsible for the additional cost for your Family’s transportation and shipping of excess HHG. The additional living expenses come out of your own pocket, as well as schooling expenses, for school age kids. Your Family is also provided medical care, on a space available basis, under Tricare Standard services, where you have to pay for copays and deductibles. It is highly recommended to bring families over command sponsored. To receive Command Sponsorship, Family Members must obtain a Medical screening prior to the Soldier’s approval for Family travel to Korea. Contact the EFMP Manager, Military Personnel or your S1 at the losing installation to initiate the screening process. Upon approval, each Family member’s name will be amended to your orders so that travel, transportation, and housing arrangements can be made. Start this process early because it can be lengthy. Each Soldier should be provided a sponsor to help provide specific information for your Family and unit of assignment. Please reach out to your unit if you have not heard from your sponsor (most have Facebook pages) or you can email usarmy.humphreys [email protected] to request a sponsor. The military forces in Korea are now divided into three areas. What was known as Area I and 2 has been combined into Area North. Area 1 was north of Seoul and has only unaccompanied Soldiers. Area 2 was the Seoul area. The majority of these Soldiers and Families are moving to USAG-Humphreys, in response to giving much of the Yongsan post back to the Korean Government. Area III is the area south of Seoul. It includes USAG-Humphreys and Suwon AB, USAG Daegu and Area IV, is the southern enduring hub, Area V is Osan Air Base, and Area VI is Kunsan AB. After the reorganization is complete, this will be the largest hub of military on the Korean peninsula (or “The Pen,” as it is affectionately called). Area 4 is the southern part of the country and is centered on USAG-Daegu. Transformation has been the buzz word in Korea with all of the new facilities being built and brought on line, as well as facilities and programs closing down at other posts. As of July 2020 Where will you live? Service Members (SM) on Command Sponsored Personnel (CSP) orders will be assigned Army Family Housing (AFH) unit first, if available. AFH is based on occupancy rates. If AFH is not available, SM will be briefed about moving off post to private sector housing. If AFH is not available when you arrive, you may be placed on the waiting list. Your waiting list eligibility date is determined by the date the SM departed his/her last permanent duty station. Over 60% of command sponsored personnel live off post in private sector housing. Unaccompanied Personnel (UPH) E6 and below ranks will be assigned and reside in barracks managed by their prospective units. Most barracks are configured as one plus one. More information on Humphreys barracks may be found on the Official Army Housing Online User Services (AHOUS) website at https://www.housing.army.mil Select your installation “Humphreys” for the most current housing information. Unaccompanied Personnel (UPH) E7 and above ranks will be assigned and reside in Senior Leader Quarters (SLQ) managed by the Housing office. If UPH occupancy rate is under 95%, it is mandatory for UPH SM to reside on post. Over 95% occupancy rate, bona-fide bachelors SM will be authorized to reside off-post. SLQs are efficiency units furnished with a double bed, night stand, lamp, computer desk and chair, a living room set, stove, refrigerator and stackable washer/dryer, similar to a one bedroom apartment. Army Family Housing (AFH) on USAG-H consists of 3, 4, or 5 bedroom tower units. Duplexes and single homes are designated for O-6 and above ranks. Sample floor plans are available on the Army housing Online User Services (AHOUS) website at https://www.housing.army.mil . Units/duplexes/homes are fully furnished to include living room dining room, bedroom sets, washer/dryer, stove, dishwasher, and refrigerator. If you chose to ship your furniture, you may turn in the government furniture items you don’t need. Off-post Private Sector Housing As of July 2020 Many of the new Korean homes being built today have the culture of a traditional Korean home paired with the conveniences of modern living. Korean homes consists of, high rise apartments, villas (no more than four stories) and single homes. If you live in high-rise buildings, they usually have a number of restaurants and shops in their bottom floors. It’s possible to buy groceries, go to the gym, watch a movie and have a few drinks at a bar without stepping outside. Many of the Korean homes & complexes include the following amenities: -Kitchens of modern designed to fit with American appliances -Large size units -Built in closets -Roof top decks-Filtered water -Air conditioning -Internet and cable service -Dual voltage (220 & 110) -Covered parking -Community centers Transportation - Korea is known for its modern transportation this includes highways, buses, ferry services and high speed trains throughout the Peninsula. Cycling & Bike Paths - With more than a thousand miles of dedicated bike paths, South Koreas boasts one of the most advanced cycling infrastructures in the world. More information on Humphreys Housing may be found on the Official Army Housing Online User Services (AHOUS) website at https://www.housing.army.mil Select your installation “Humphreys” for the most current housing information. In addition, many realtors have Facebook pages where you can see examples of private sector housing. Overseas Housing Allowance (OHA) and Housing In-processing See the Defense travel website at https://www.defensetravel.dod.mil/site/faqoha.cfm for more information on your Overseas Housing Allowance (OHA) use code KR035 for the USAG-Humphreys area. OHA differs from BAH. OHA provides a rent-limit based on your rank and family size and you will only receive an amount up to your actual rent. In addition, you receive an amount for utilities each month. As of July 2020 All incoming CSP and UPH personnel must attend a mass newcomer’s in-processing briefing with Housing (Mon-Fri. except Korean and American Holidays). The briefing will explain how to find a realtor and select a home. Furniture Weight allowances are restricted coming to Korea. Command sponsored families are authorized 50% of your JTR weight allowance while unaccompanied personnel are authorized only 25%. Because of this, you will be provided government appliances and furniture for the duration of your tour, if needed. We encourage you to bring some furnishings and electronics (most off-post housing are equipped with both 110V and 220V outlets) with you.