HOTEL OPERATION UPDATE COVID- May 24, 2020. Dear Clients and Business Partners, We hope that this letter finds you and your loved ones are healthy and safe. During this time, we have paused our business operations in order to safeguard the health of our guests and employees and to comply with the recommendations of the government and health authorities. We have also set about creating new sanitary measures for our operations like our new hygiene and flexibility program, "Travel with Confidence" which, in collaboration with 3M, has already been employed in all of our properties. The program allows us to offer memorable experiences in a safe and hygienic environment, from the moment guests, clients, and employees arrive, through public areas, elevators, and to their accommodations. Within the “new normal,” these protocols will certainly be essential for all travel. We have followed the recommendations of organizations such as: the Mexican Government, the Mexican Institute of Social Security, the Secretary of Health, the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and the World Travel & Tourism Council (WTTC), among others. Another initiative in solidarity with the medical community that we implemented during this time was to make fifteen thousand nights of accommodation and free meals available to health professionals treating COVID-19 in sites all over the country in hopes of offering them a safe and hygienic space to rest from their laudable work. Now, it is time to gradually re-open our operations. What follows is a list of the dates and hotels from Live Aqua, Grand Fiesta Americana, Fiesta Americana, The Explorean, Fiesta Inn, Gamma and one hotels, that will resume activities based on the guidelines established by the ocial authorities: JUNE LIVE AQUA Fiesta Inn Querétaro Centro Sur Live Aqua Urban Resort Monterrey Fiesta Inn Saltillo Fiesta Inn Silao Puerto Interior GRAND FIESTA AMERICANA Fiesta Inn Tampico Grand Fiesta Americana Guadalajara Country Club Fiesta Inn Tepic Grand Fiesta Americana Monterrey Valle Fiesta Inn Torreón Galerías Fiesta Inn Villahermosa Cencali FIESTA AMERICANA Fiesta Inn Xalapa Fiesta Americana Aguascalientes Fiesta Americana Cozumel All Inclusive GAMMA Fiesta Americana Guadalajara Gamma Monterrey Gran Hotel Ancira Fiesta Americana Hermosillo Gamma Morelia Beló Fiesta Americana México Toreo Gamma Orizaba Grand Hotel de France Gamma Pachuca FIESTA INN Gamma Tijuana Fiesta Inn Aeropuerto Ciudad de México Gamma Xalapa Nubara Fiesta Inn Aguascalientes Fiesta Inn Aguascalientes Patio ONE Fiesta Inn Celaya Galerías one Acapulco Diamante Fiesta Inn Chetumal one Aguascalientes San Marcos Fiesta Inn Ciudad del Carmen one Ciudad del Carmen Concordia Fiesta Inn Ciudad Juárez one Guadalajara Centro Histórico Fiesta Inn Ciudad Obregón one Guadalajara Periférico Norte Fiesta Inn Colima one Guadalajara Periférico Poniente Fiesta Inn Cuautitlán one Guadalajara Tapatío Fiesta Inn Express Monterrey Centro one León Antares Fiesta Inn Guadalajara Expo one León Poliforum Fiesta Inn Guadalajara Periférico Poniente one Monterrey Aeropuerto Fiesta Inn León one Monterrey Tecnológico Fiesta Inn Los Mochis one Oaxaca Centro Fiesta Inn Monterrey Tecnológico one Puerto Vallarta Aeropuerto Fiesta Inn Monterrey Valle one Querétaro Aeropuerto Fiesta Inn Morelia Altozano one Salina Cruz Fiesta Inn Nogales one Saltillo Derramadero Fiesta Inn Nuevo Laredo one Silao Fiesta Inn Oaxaca one Tapachula Fiesta Inn Periférico Sur one Villahermosa 2000 Fiesta Inn Poza Rica one Villahermosa Centro Fiesta Inn Puerto Vallarta Isla JUNE FIESTA AMERICANA Fiesta Americana Puerto Vallarta All Inclusive & Spa JUNE LIVE AQUA FIESTA AMERICANA Live Aqua Beach Resort Cancún Fiesta Americana Cancún Villas Fiesta Americana Condesa Cancún All Inclusive GRAND FIESTA AMERICANA Fiesta Americana Cozumel All Inclusive Grand Fiesta Americana Coral Beach Cancún JUNE GRAND FIESTA AMERICANA Grand Fiesta Americana Coral Beach Cancún JUNE LIVE AQUA Fiesta Inn Playa del Carmen Live Aqua Private Residences Los Cabos Fiesta Inn Plaza Central Aeropuerto Fiesta Inn Puebla FINSA GRAND FIESTA AMERICANA Fiesta Inn Puebla Las Ánimas Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa Fiesta Inn Querétaro Grand Fiesta Americana Puerto Vallarta All Inclusive Adults Only Fiesta Inn San Luis Potosí Glorieta de Juárez Grand Fiesta Americana Querétaro Fiesta Inn Tijuana Otay Aeropuerto Grand Fiesta Americana Veracruz Fiesta Inn Toluca Aeropuerto Fiesta Inn Toluca Tollocan FIESTA AMERICANA Fiesta Inn Tuxtla Fashion Mall Fiesta Americana Acapulco Villas Fiesta Inn Veracruz Boca del Río Fiesta Americana Ciudad de México Reforma Fiesta Inn Zacatecas Fiesta Americana Los Cabos Villas Fiesta Americana México Toreo GAMMA Fiesta Americana Monterrey Pabellón M Gamma Cancún Centro Gamma Cuernavaca Puerta Paraíso THE EXPLOREAN Gamma Guadalajara Centro Histórico The Explorean Kohunlich Gamma Monterrey Rincón de Santiago Gamma Tampico FIESTA INN Gamma Veracruz Boca del Rio Fiesta Inn Cancún Las Américas Fiesta Inn Centro Histórico Ciudad de México ONE Fiesta Inn Chihuahua one Acapulco Costera Fiesta Inn Chihuahua Fashion Mall one Aguascalientes Sur Fiesta Inn Ciudad de México Fórum Buenavista one Chihuaha Fashion Mall Fiesta Inn Coatzacoalcos one Ciudad de México Alameda Fiesta Inn Cuernavaca one Ciudad de México La Raza Fiesta Inn Culiacán one Ciudad de México Patriotismo Fiesta Inn Durango one Ciudad de México Periférico Sur Fiesta Inn Express Querétaro Constituyentes one Durango Fiesta Inn Guadalajara Aeropuerto one La Paz Fiesta Inn Insurgentes Sur one Mexicali Fiesta Inn Insurgentes Viaducto one Puebla Angelópolis Periférico Fiesta Inn Mérida one Puebla Serdán Fiesta Inn Mexicali one Querétaro Plaza Galerías Fiesta Inn Monclova one Tijuana Otay Fiesta Inn Monterrey Fundidora one Tuxlta Gutiérrez Fiesta Inn Monterrey La Fe Fiesta Inn Pachuca Gran Patio JUNE LIVE AQUA Live Aqua Urban Resort San Miguel de Allende JUNE GAMMA Gamma Mazatlán The Inn Centro Histórico Gamma Mérida El Castellano JULY LIVE AQUA Fiesta Inn Naucalpan Live Aqua Urban Resort Mexico Fiesta Inn Parque Puebla Fiesta Inn Perinorte GRAND FIESTA AMERICANA Fiesta Inn San Luis Potosí Oriente Grand Fiesta Americana Ciudad de México Chapultepec Fiesta Inn Tlalnepantla Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa Fiesta Inn Toluca Centro Grand Fiesta Americana Oaxaca Fiesta Inn Tuxtla Gutiérrez Grand Fiesta Americana Puebla Angelópolis Fiesta Inn Veracruz Malecón FIESTA AMERICANA GAMMA Fiesta Americana Acapulco Villas Gamma Campeche Malecón Fiesta Americana Hacienda Galindo Resort & Spa Gamma Ciudad Juárez Fiesta Americana Hacienda San Antonio el Puente Gamma Plaza Ixtapa Fiesta Americana Mérida Fiesta Americana México Satélite ONE Fiesta Americana San Luis Potosí one Cancún Centro Fiesta Americana Viaducto Aeropuerto one Cuautitlán one Cuernavaca THE EXPLOREAN one Culiacán Fórum The Explorean Cozumel one Guadalajara Expo one Monclova FIESTA INN one Playa del Carmen Fiesta Inn & Loft Ciudad del Carmen one Puebla FINSA Fiesta Inn Ecatepec one Querétaro Centro Sur Fiesta Inn Express Puebla Explanada one Toluca Aeropuerto Fiesta Inn Hermosillo one Xalapa Las Ánimas JULY ONE one San Luis Potosí Glorieta de Juárez We reiterate: all our channels are open to make reservations with new flexibility for changes and cancellations. Also, like always, we know it is important to maintain effective and timely communication, so all updates will also be available on our ocial sites in the section “Hotel Operation Update COVID-19.” posadas.com lacoleccionresorts.com liveaqua.com grandfiestamericana.com fiestamericana.com fiestainn.com gammahoteles.com onehoteles.com Thank you as always for your support and trust. Rest assured that when we see each other again, we will welcome you with all of our characteristic passion and enthusiasm. Sincerely, José Carlos Azcárraga CEO POSADAS.
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