2020 Total Confirmed Complaint Health Companies Premium Complaints Complaints Index 21ST CENTURY PREMIER INSURANCE COMPANY 275 0 0 0 4 EVER LIFE INSURANCE COMPANY 244,126 0 0 0 5 STAR LIFE INSURANCE COMPANY 5,391 0 0 0 AAA LIFE INSURANCE COMPANY 434,917 0 0 0 ABILITY INSURANCE COMPANY 2,842,331 0 0 0 ACCENDO INSURANCE COMPANY 471 0 0 0 ACE AMERICAN INSURANCE COMPANY 1,882,637 0 0 0 ADVANTAGE DENTAL PLAN INC. 15,467 0 0 0 AEGIS SECURITY INSURANCE COMPANY 11,995 0 0 0 AETNA HEALTH AND LIFE INSURANCE COMPANY 91,517 0 0 0 AETNA LIFE INSURANCE COMPANY 89,751,279 12 5 4.66 AF&L INSURANCE COMPANY 50,321 0 0 0 ALLCARE HEALTH PLAN, INC. 62,819 2 0 0 ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 2,602,369 1 0 0 ALLSTATE LIFE INSURANCE COMPANY 45,708 0 0 0 AMALGAMATED LIFE INSURANCE COMPANY 326,321 0 0 0 AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 3,401 0 0 0 AMERICAN BANKERS LIFE ASSURANCE CO OF FLORIDA 15,233 0 0 0 AMERICAN CASUALTY COMPANY OF READING, PENNSYLVANIA 53 0 0 0 AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 62,282,706 7 2 2.69 AMERICAN FAMILY MUTUAL INSURANCE COMPANY S.I. 37,789 0 0 0 AMERICAN FIDELITY ASSURANCE COMPANY 18,057,657 0 0 0 AMERICAN FINANCIAL SECURITY LIFE INSURANCE COMPANY 10,500 0 0 0 AMERICAN GENERAL LIFE INSURANCE COMPANY 953,741 0 0 0 AMERICAN HEALTH AND LIFE INSURANCE COMPANY 999,929 0 0 0 AMERICAN HERITAGE LIFE INSURANCE COMPANY 5,615,838 0 0 0 AMERICAN HOME ASSURANCE COMPANY 1,583 0 0 0 AMERICAN INCOME LIFE INSURANCE COMPANY 1,776,824 2 0 0 AMERICAN MEMORIAL LIFE INSURANCE COMPANY 148 0 0 0 AMERICAN NATIONAL INSURANCE COMPANY 83,546 2 0 0 AMERICAN NATIONAL LIFE INSURANCE COMPANY OF TEXAS 18,750,467 3 1 4.47 AMERICAN PROGRESSIVE LIFE AND HEALTH INSURANCE COMPANY OF NEW YORK 3,113 0 0 0 AMERICAN PUBLIC LIFE INSURANCE COMPANY 70,748 0 0 0 AMERICAN REPUBLIC CORP INSURANCE COMPANY 369,092 0 0 0 AMERICAN REPUBLIC INSURANCE COMPANY 1,438,548 0 0 0 AMERICAN RETIREMENT LIFE INSURANCE COMPANY 234,045 0 0 0 AMERICAN SECURITY INSURANCE COMPANY 620 0 0 0 AMERICAN UNITED LIFE INSURANCE COMPANY 161,137 0 0 0 AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY 19,405 0 0 0 AMERITAS LIFE INSURANCE CORPORATION 18,155,000 3 0 0 AMEX ASSURANCE COMPANY 198,131 0 0 0 ARCH INSURANCE COMPANY 42,671 0 0 0 ASSURED LIFE ASSOCIATION 134,857 0 0 0 ASSURITY LIFE INSURANCE COMPANY 694,259 0 0 0 ATHENE ANNUITY & LIFE ASSURANCE COMPANY 110,254 1 0 0 ATRIO HEALTH PLANS, INC. 4,195,060 4 0 0 AXIS INSURANCE COMPANY 589,071 0 0 0 BALTIMORE LIFE INSURANCE COMPANY (THE) 299 0 0 0 BANKERS FIDELITY LIFE INSURANCE COMPANY 33,454 0 0 0 BANKERS LIFE AND CASUALTY COMPANY 10,578,450 1 0 0 BANNER LIFE INSURANCE COMPANY 690 0 0 0 BCS INSURANCE COMPANY 735,252 0 0 0 BEAZLEY INSURANCE COMPANY, INC. 46,316 0 0 0 BENCHMARK INSURANCE COMPANY 1,785,771 0 0 0 BERKLEY LIFE AND HEALTH INSURANCE COMPANY 2,295,475 0 0 0 BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA 9,886,662 0 0 0 BEST LIFE AND HEALTH INSURANCE COMPANY 777,814 0 0 0 BOSTON MUTUAL LIFE INSURANCE COMPANY 57,205 0 0 0 BRIDGESPAN HEALTH COMPANY 16,629,573 3 1 5.03 BRIGHTHOUSE LIFE INSURANCE COMPANY 1,026,701 0 0 0 CANADA LIFE ASSURANCE COMPANY (THE) 76,336 0 0 0 CATHOLIC ORDER OF FORESTERS 2,131 0 0 0 CELTIC INSURANCE COMPANY 114 0 0 0 CENTRAL SECURITY LIFE INSURANCE COMPANY 262 0 0 0 CENTRAL STATES HEALTH & LIFE CO OF OMAHA 41,946 0 0 0 CENTRAL STATES INDEMNITY CO. OF OMAHA 1,583,450 0 0 0 CENTRE LIFE INSURANCE COMPANY 162,617 0 0 0 CHESAPEAKE LIFE INSURANCE COMPANY (THE) 3,170,005 0 0 0 CHRISTIAN FIDELITY LIFE INSURANCE COMPANY 19,715 0 0 0 CICA LIFE INSURANCE COMPANY OF AMERICA 108 0 0 0 CIGNA HEALTH AND LIFE INSURANCE COMPANY 170,692,573 5 1 0.49 CIGNA NATIONAL HEALTH INSURANCE COMPANY 4,384 0 0 0 CINCINNATI LIFE INSURANCE COMPANY (THE) 868 0 0 0 CMFG LIFE INSURANCE COMPANY 4,862,525 0 0 0 COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 11,128,898 1 0 0 2020 Total Confirmed Complaint Health Companies Premium Complaints Complaints Index COLONIAL PENN LIFE INSURANCE COMPANY 3,821,189 0 0 0 COLUMBIAN MUTUAL LIFE INSURANCE COMPANY 12,282 0 0 0 COMBINED INSURANCE COMPANY OF AMERICA 4,525,731 1 1 18.5 COMMENCEMENT BAY RISK MANAGEMENT INSURANCE COMPANY 35,037,286 0 0 0 COMMERCIAL TRAVELERS LIFE INSURANCE COMPANY 1,204 0 0 0 COMPANION LIFE INSURANCE COMPANY 8,485,229 3 0 0 CONNECTICUT GENERAL LIFE INSURANCE COMPANY 1,277 1 0 0 CONTINENTAL AMERICAN INSURANCE COMPANY 5,518,441 0 0 0 CONTINENTAL CASUALTY COMPANY 6,733,129 0 0 0 CONTINENTAL GENERAL INSURANCE COMPANY 705,434 0 0 0 CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE 4,457,948 1 1 18.78 COUNTRY LIFE INSURANCE COMPANY 2,808,050 0 0 0 CROATIAN FRATERNAL UNION OF AMERICA 79 0 0 0 DEARBORN LIFE INSURANCE COMPANY 55,399 0 0 0 DELAWARE AMERICAN LIFE INSURANCE COMPANY 28,746 0 0 0 DENTAL HEALTH SERVICES, INC. 1,683,307 2 0 0 DENTEGRA INSURANCE COMPANY 4,455,052 1 0 0 DOMINION DENTAL SERVICES, INC. DBA DOMINION NATIONAL 795,334 8 2 210.55 ELIPS LIFE INSURANCE COMPANY 497 0 0 0 EMC NATIONAL LIFE COMPANY 2,557 0 0 0 EQUITABLE FINANCIAL LIFE INSURANCE COMPANY 85,249 0 0 0 EQUITABLE FINANCIAL LIFE INSURANCE COMPANY OF AMERICA 133,240 0 0 0 EVERENCE ASSOCIATION, INC. 246,056 0 0 0 FAIR AMERICAN INSURANCE AND REINSURANCE COMPANY 405,608 0 0 0 FAMILY HERITAGE LIFE INSURANCE COMPANY OF AMERICA 1,744,384 0 0 0 FAMILY LIFE INSURANCE COMPANY 127,376 0 0 0 FARM BUREAU LIFE INSURANCE COMPANY 1,530 0 0 0 FARMERS NEW WORLD LIFE INSURANCE COMPANY 802,736 0 0 0 FEDERAL INSURANCE COMPANY 3,563,748 6 0 0 FEDERAL LIFE INSURANCE COMPANY 45 0 0 0 FEDERATED LIFE INSURANCE COMPANY 392,732 0 0 0 FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY 446 0 0 0 FIDELITY SECURITY LIFE INSURANCE COMPANY 1,550,937 1 1 53.99 FIRST HEALTH LIFE & HEALTH INSURANCE COMPANY 675,664 0 0 0 FORETHOUGHT LIFE INSURANCE COMPANY 316,942 0 0 0 FREEDOM LIFE INSURANCE COMPANY OF AMERICA 208,479 0 0 0 GARDEN STATE LIFE INSURANCE COMPANY 506,681 0 0 0 GENWORTH LIFE AND ANNUITY INSURANCE COMPANY 147,482 0 0 0 GENWORTH LIFE INSURANCE COMPANY 29,541,545 5 0 0 GERBER LIFE INSURANCE COMPANY 784,924 1 0 0 GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 799,287 1 1 104.75 GOLDEN RULE INSURANCE COMPANY 5,309,381 3 0 0 GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY 246,378 0 0 0 GPM HEALTH AND LIFE INSURANCE COMPANY 3,019,782 0 0 0 GREAT AMERICAN INSURANCE COMPANY 763,800 0 0 0 GREAT AMERICAN LIFE INSURANCE COMPANY 83,896 0 0 0 GREAT MIDWEST INSURANCE COMPANY 364,150 0 0 0 GREAT SOUTHERN LIFE INSURANCE COMPANY 3,848 0 0 0 GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY 870,894 0 0 0 GUARANTEE TRUST LIFE INSURANCE COMPANY 1,401,182 1 0 0 GUARANTY INCOME LIFE INSURANCE COMPANY 34,797 0 0 0 GUARDIAN LIFE INSURANCE COMPANY OF AMERICA (THE) 26,521,787 7 0 0 HARTFORD FIRE INSURANCE COMPANY 104,863 0 0 0 HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 21,669,128 2 0 0 HCC LIFE INSURANCE COMPANY 8,729,706 0 0 0 HEALTH CARE SERVICE CORPORATION, A MUTUAL LEGAL RESERVE COMPANY 386,074 0 0 0 HEALTH NET HEALTH PLAN OF OREGON, INC. 89,513,303 12 0 0 HEARTLAND NATIONAL LIFE INSURANCE COMPANY 6,203 0 0 0 HM LIFE INSURANCE COMPANY 31,264 0 0 0 HORACE MANN LIFE INSURANCE COMPANY 1,512 0 0 0 HUMANA INSURANCE COMPANY 4,142,049 0 0 0 ILLINOIS MUTUAL LIFE INSURANCE COMPANY 372,450 0 0 0 INDEPENDENCE AMERICAN INSURANCE COMPANY 445,782 0 0 0 INDEPENDENT ORDER OF FORESTERS 130,879 0 0 0 INDIVIDUAL ASSURANCE COMPANY, LIFE, HEALTH & ACCIDENT 17,167,847 2 1 4.88 JACKSON NATIONAL LIFE INSURANCE COMPANY 290,822 0 0 0 JEFFERSON NATIONAL LIFE INSURANCE COMPANY 164 0 0 0 JOHN ALDEN LIFE INSURANCE COMPANY 13,406 0 0 0 JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY 122,791 0 0 0 JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 17,581,706 0 0 0 KAISER FOUNDATION HEALTH PLAN OF THE NORTHWEST 2,400,225,530 75 16 0.56 KANSAS CITY LIFE INSURANCE COMPANY 1,237,787 1 1 67.64 KNIGHTS OF COLUMBUS 701,902 0 0 0 LAFAYETTE LIFE INSURANCE COMPANY (THE) 43 0 0 0 LIBERTY BANKERS LIFE INSURANCE COMPANY 4,599 0 0 0 2020 Total Confirmed Complaint Health Companies Premium Complaints Complaints Index LIBERTY INSURANCE UNDERWRITERS INC. 4,623 0 0 0 LIBERTY NATIONAL LIFE INSURANCE COMPANY 73,015 0 0 0 LIFE INSURANCE COMPANY OF NORTH AMERICA 37,175,649 2 0 0 LIFE OF THE SOUTH INSURANCE COMPANY 145,674 0 0 0 LIFEMAP ASSURANCE COMPANY 21,470,276 3 1 3.9 LIFESECURE INSURANCE COMPANY 1,491,131 0 0 0 LIFESHIELD NATIONAL INSURANCE CO.