COURSE GUIDE MANAGEMENT OF PUBLIC SERVICE PAD 312 COURSE WRITER Dr (Mrs) Ayodele O. Fagbemi National Open University of Nigeria, Lagos Faculty of Management Sciences National Open University of Nigeria Victoria Island, Lagos Content Editor: Course coordinator: Dr. Uwogbo Faculty of Management Sciences Department of Administration National Open University of Nigeria Victoria Island, Lagos Head of Department Dr. Yemisi Ogunlela Faculty of Management Science National Open University of Nigeria Victoria Island, Lagos 1 COURSE GUIDE Table of Contents 1.0 Introduction 2.0 What you will learn in this course 3.0 Course Aims 4.0 Course Objectives 5.0 Working through this course 6.0 Course materials 7.0 Study Units 8.0 Assignment File 9.0 Presentation Schedule 10.0 Assignments 11.0 Tutor – Marked Assignment 12.0 Final Extermination and Grading 13.0 Course Marking Scheme 14.0 Tutors and Tutorials 15.0 Hints on how to succeed 16.0 Summary 17.0 References & Further Reading 2 1.0 Introduction This Course Guide tells you the nature of the course, the materials you are going to use and how you are going to use the materials for meaningful benefits. It is expected that, at least 2 hours should be devoted to the study of every course unit. For each course unit, there are exercises. You are encouraged to attempt these exercises. They obviously serve as points of reflections, which are necessary for proper understanding of the facts contained in the course. At the end of each unit, there are Tutor – Marked Assignments (TMAs) which you are expected to answer. They serve as revision and your continuous assessment. Tutorial lectures will be provided, which is an opportunity for you to have a face-to-face contact with your facilitator. Any area you do not understand will be explained during the tutorial classes at your study centre. 2.0 What you will learn in this course This course will introduce you to the history and development of modern public service. In connection with this you will learn about the functions of the public service as well as theory and models of managing the public service. You will also go through an overview of the Nigeria Public Service Reforms. Public Personnel management has its own Nigerian Public Service. In this course, you will learn about the concept of public management and key components of public personnel management such as labour management relations, performance appraisal system in the public service and the characteristics of public personnel management. You are already aware that there operational arms of government that are well discussed in this course. The public service is working in trust on behalf of the people, hence there the need to have rules and regulations to guide the management of national resources. This course will take you through some of the service rules that are common to public service organizations. You will also learn about materials and financial managementincluding budgeting in government. Without discipline and control the public service will not run smoothly. Hence you will learn about controlling and discipline in the public service. 3.0 Course Aims Management of public service is aimed at giving knowledge concerning how the public service is managed. The public service determines the direction of an economy. An understanding of management of public service will enhance the competency of public administration students in performing their duties. 4.0 Course Objectives Upon completion of this course, you should be able to. 1. Explain the functions of the public service. 2. Highlight the differences in the functions of public and private sector managers management 3. Apply theories and models to public service management 4. Describe the key public service personnel management practices. 5. Develop proficiency in the application of public service rules and discretionary powers. 3 6. Identifies the key considerations in materials and financial management in the public service 5.0 Working through this course To complete this course, you are required to read all study units, attempt all the self assessment questions, tutor-marked assignments and study the concepts, practices and operational modalities in the public service as provided in this materials by the National Open University of Nigeria (NOUN). You will also need to undertake practical exercises for which you need access to a personal computer running the necessary software that can be used to update your knowledge on current issues in the public service. Each unit contains self- assessment exercises, and at certain points during the course, you will be expected to take tutor marked assignments as e- examination. At the end of the course is a final examination. The course should take you about a total of 17 weeks to complete. The following are the components of the course, what you have to do, and how you should allocate your time to each unit in order to complete the course successfully on time. 6.0 Course Materials The major components of the course are: 1) Course guide 2) Study Units 3) Textbooks 4) Assignment File 5) Tutorials 7.0 Study Units MODULE 1 HISTORY OF MODERN PUBLIC SERVICE Unit 1 The Public Service Concept Unit 2 History of Public Service Unit 3 Functions of the public service Unit 4 Overview of public service reforms in Nigeria Unit 5 Management of public enterprises Unit 6 Differences between public and private sector managers MODULE 2 THEORIES AND MODEL FOR MANAGING THE PUBLIC SERVICE Unit 7 Classical theories of management Unit 8 Behavioral theories Unit 9 Quantitative management theories Unit 10 Systems and Contingency theories Unit 11 Models of public sector management 4 MODULE 3 PUBLIC SERIVCE PERSONNEL MANAGEMENT PRACTICES Unit 12 Labour Management Relations in the Public service Unit 13 Performance appraisal in the public service Unit 14 Staff motivation in the public service Unit 15 Training and development in the public service MODULE 4 PUBLIC SERVICE RULES AND DISCRETIONNARY POWERS IN THE PUBLIC SERVICE Unit 16 Appointments into the publis service Unit 17 Reward Management in the public service Unit 18 Ethics, Accountability and Discretionary powers in the public service Unit 19 Controlling in the public service Unit 20 Discipline in the public service MODULE 5 MATERIALS AND FINANCIAL MANAGEMENT IN THE PUBLIC SERVICE Unit 21 Materials purchasing and storage Unit 22 Inventory management Unit 23 Financial management in the public service Unit 24 Records Management All the units are important for proper understanding of, management of public service. For each study unit, you are to spare at least 2 hours each day to read and achieve the specific objectives. If there is any deviation, go back to the contents of that unit. There are textbooks, which you may go through for additional information; these textbooks are listed under, references/ further reading after each unit. 8.0 Assignment File The self-assessment exercises in each unit have to be carried out ensure that you are following the idea being presented. In addition, there are tutor-marked assignments. You are enjoined to attempt all of them, as some will be part of the continuous assessment. In this course, you will find all the details of the work you must submit to your tutor for marking. Carrying out the tutor marked assignment will assist you in passing the e-TMA examination. 5 Table 1 Assignment File Unit Title of Work Weeks Assignment (end of Activities unit) 1. Definition of Public service 1 2. Functions of the Civil Service 2 3. Models of public sector management 3 4. History of public service 1 5. Public service reforms 1 6. Classical theories of management 1 7. Personnel management functions 1 8. Labour management relations 1 9. Performance Appraisal in the Public 1 service 10. Behavioural Theories 1 11. Quantitative management theories 1 12 Management of Public Enterprises 1 13. Appointments to the Public service 1 14. Differences between public and private sector managers 3 15. Disciplinary rules 1 16. Salaries, Allowances and Staff welfare rules 1 17 Ethics, Accountability and discretionary powers 3 18 Reward Management 2 19 Materials management 1 20 Inventory management 1 21 Financial management in the public service 3 22 Controllling 1 23 Discipline 2 24 Records Management 2 25 Revision 9.0 Presentation Schedule This is about dates for tutorials submission of assignments which you should keep in order to be on top of your studies. 10.0 Assessments This is in 2 forms, namely: 1) The continuous assessment, which will be based on 30%. This will be tested through the e-TMA. 6 2) The final semester examination after you have completed the materials which will be based on 70%. This will be tested through the e- examination. 11.0 Tutor – Marked Assignments (TMAs) There is one tutor marked assignment in each unit of this course which you are to attempt and send immediately to your tutor. There are twenty five tutor-marked assignments in this course and you are advised to attempt all. Aside from the course material provided, you are advised to read and research widely using other references (under further reading) which will give you a broader viewpoint and may provide a deeper understanding of the subject. Ensure all completed assignments are submitted on schedule before set deadlines. If for any reasons, you cannot complete your work on time, contact your tutor before the assignment is due to discuss the possibility of an extension. Unless in exceptional circumstances extensions may not be granted after the due date for submission of Tutor-Marked Assignments. 12.0 Final examination and grading The final examination for this course will be of „three hours‟ duration and have a value of 70% of the total course grade.