Model 432 Shopper Model 962 Revolution Operators’ Guide DO NOT REMOVE 3330 Dixie Narco Blvd Williston, South Carolina 29853 MANUAL FROM (800) 628-8363 (800) 523-5932 MACHINE www.CraneMS.com Copyright© 04-2011 4320022 Congratulations on your choice of a Crane Merchandising Systems Model 432 Shopper or 962 Revolution. Your new machine embodies the performance and dependability you’ve come to expect in a Crane Merchandising Systems merchandiser. This product will provide years of dependable, quality service. This machine has been engineered to our own rigid safety and performance requirements and manufactured in accordance with the safety standards of Underwriters (UL) and Canadian Standards Association (CSA). It has been designed to comply with the National Automatic Merchandising Association (NAMA) “Standard for the Sanitary Design and Construction of Food and Beverage Vending Machines”. To maintain this degree of safety and to continue to achieve the level of performance built into this machine, it is important that installation and maintenance be performed so as to not alter the original construction or wiring and that replacement parts are as specified in the Parts Manual. Your investment in this equipment will be protected by using this Operators’ Guide and the Parts Manual in your operation, service and maintenance work. By following prescribed procedures, machine performance and safety will be preserved. Copies of this manual and the parts manual are available on our website www.cranems.com. Model 432 Model 962 Parts and Support Parts and Support Call Call National Vendors Automatic Products Parts: 1-800-784-6438 Parts: 1-800-621-7278 Service: 1-800-523-5932 Service: 1-800-628-8363 www.cranems.com www.automaticproducts.com For faster service, please have your account number ready before calling 432/962 Operators’ Guide Table of Contents Table of Contents Initial Set-Up ..........................................................................................................1 Preparing the Merchandiser .......................................................................................................... 1 Health Shutoff Control .................................................................................................................. 2 Test the Health Control ................................................................................................................. 3 Unpack And Inspect ...................................................................................................................... 4 Utility Requirements ..................................................................................................................... 4 Installation .............................................................................................................5 Install the Coin Mechanism .......................................................................................................... 6 Install the Door Lock .................................................................................................................... 8 Install the Money Box Lock ......................................................................................................... 8 Drum and Tray Setup ...........................................................................................9 Adjust the Product Dividers .......................................................................................................... 9 Adjust the Dividers ..................................................................................................................... 11 Adjust the Delivery Door Stops .................................................................................................. 12 Shelf Assembly Removal and Replacement ............................................................................... 13 Vend Door Removal and Replacement ...................................................................................... 13 Installing Automatic Vend Doors ............................................................................................... 14 Operating Automatic Vend Doors .............................................................................................. 15 Adjust the Stop Pin ..................................................................................................................... 17 Drum Assembly Removal and Replacement .............................................................................. 18 Load the Merchandiser ............................................................................................................... 21 Programming Introduction ................................................................................22 The Displays ............................................................................................................................... 22 The Function Keys ...................................................................................................................... 23 Other Keys .................................................................................................................................. 23 Control Panel Buttons Explained ................................................................................................24 Programming Flow Charts .......................................................................................................... 25 Programming Procedures ...................................................................................27 Enter a New Supervisor Code ..................................................................................................... 27 Turn Talker Mode On or Off ...................................................................................................... 29 Set Printer or DEX Options ........................................................................................................ 29 Select Printer Baud Rate (Printer Mode Only) ........................................................................... 30 Select Display Language ............................................................................................................ 31 Select Coin Mechanism and Options .......................................................................................... 31 Select Card Reader and Options .................................................................................................33 Set Up Vend Fail Credit Option .................................................................................................35 Set Shop Zones ........................................................................................................................... 37 Set Number of Compartments .................................................................................................... 37 Set View Delay Time .................................................................................................................. 39 Set Door Delay Time .................................................................................................................. 39 Set Automatic Door Delay Time ................................................................................................ 39 Set Align/No Align Options ....................................................................................................... 40 April 2011 i 4320022 Table of Contents 432/962 Operators’ Guide Check for Tampering .................................................................................................................. 41 Turn Door Heaters On or Off ...................................................................................................... 42 Change Temperature ................................................................................................................... 43 Show the Temperature in Standby Mode ................................................................................... 43 Set the Time ................................................................................................................................ 45 Set Day of the Week, Month, Date, and Year ............................................................................ 45 Set Daylight Saving Time Option ............................................................................................... 45 Set Time-Of-Day Free Vending ................................................................................................. 46 Set Time-Of-Day Discount Vending .......................................................................................... 46 Select an Out-Of-Service Message ............................................................................................. 59 Select a Freevend Message ......................................................................................................... 59 Payout Coins ............................................................................................................................... 60 Set Freevend Options .................................................................................................................. 62 Data Retrieval ......................................................................................................63 View Nonresettable Sales And Vend Data .................................................................................. 63 View Total Paid Sales.................................................................................................................