Windows Operations Agent User Guide 1.6 VMC-WAD VISUAL Message Center Windows Operations Agent User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Copyright Notice Copyright © 2013 Tango/04 All rights reserved. Document date: August 2012 Document version: 2.31 Product version: 1.6 No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic mechani- cal, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Tango/04. Trademarks Any references to trademarked product names are owned by their respective companies. Technical Support For technical support visit our web site at www.tango04.com. Tango/04 Computing Group S.L. Avda. Meridiana 358, 5 A-B Barcelona, 08027 Spain Tel: +34 93 274 0051 Table of Contents Table of Contents Table of Contents.............................................................................. iii How to Use this Guide.........................................................................x Chapter 1 Introduction ......................................................................................1 1.1. What You Will Find in this User Guide............................................................2 Chapter 2 Configuration ....................................................................................3 2.1. Monitor Configuration......................................................................................3 2.2. Data Source Configuration..............................................................................5 2.2.1. Main Information ......................................................................................5 2.2.2. General settings........................................................................................6 2.2.3. Target host settings...................................................................................6 2.3. WMI and API...................................................................................................7 2.4. WMI Security Settings.....................................................................................8 2.4.1. Windows 2000, XP SP1, and Windows 2003 Server (no Service Pack) ..8 2.4.2. Windows XP SP2, 2003 Server SP1 and Later Versions .......................10 2.4.3. Windows Firewall Configuration..............................................................14 2.4.4. WMI Security Recommendations............................................................15 Chapter 3 Windows Health - Introduction..........................................................16 © 2013 Tango/04 Computing Group Page iii Table of Contents 3.1. Windows Health Common Settings ..............................................................16 3.1.1. Data Source Configuration .....................................................................16 3.1.2. Monitor Configuration..............................................................................17 3.2. Variables .......................................................................................................17 3.3. Field Map SmartConsole – ThinkServer .......................................................20 Chapter 4 Windows Health ThinAgents .............................................................22 4.1. CPU Usage ...................................................................................................22 4.1.1. Default Health Script ...............................................................................22 4.1.2. ThinAgent Variables................................................................................22 4.2. CPU Queue Length.......................................................................................23 4.2.1. Default Health Script ...............................................................................23 4.2.2. ThinAgent Variables................................................................................23 4.3. Max Disk Usage............................................................................................24 4.3.1. Default Health Script ...............................................................................24 4.3.2. ThinAgent Variables................................................................................24 4.4. Min Disk Free Space.....................................................................................24 4.4.1. Default Health Script ...............................................................................24 4.4.2. ThinAgent Variables................................................................................25 4.5. Physical Memory...........................................................................................25 4.5.1. Default Health Script ...............................................................................25 4.5.2. ThinAgent Variables................................................................................25 4.6. Virtual Memory..............................................................................................26 4.6.1. Default Health Script ...............................................................................26 4.6.2. ThinAgent Variables................................................................................26 4.7. Page Faults...................................................................................................26 4.7.1. Default Health Script ...............................................................................27 4.7.2. ThinAgent Variables................................................................................27 4.8. Processes .....................................................................................................27 4.8.1. Default Health Script ...............................................................................27 4.8.2. ThinAgent Variables................................................................................28 4.9. CPU Abusers ................................................................................................28 4.9.1. Default Health Script ...............................................................................28 4.9.2. ThinAgent Variables................................................................................28 4.10. Memory Abusers.........................................................................................29 4.10.1. Default Health Script .............................................................................29 4.10.2. ThinAgent Variables..............................................................................29 4.11. Threads.......................................................................................................29 4.11.1. Default Health Script .............................................................................29 4.11.2. ThinAgent Variables..............................................................................30 4.12. Busiest Network Interface ...........................................................................30 4.12.1. Default Health Script .............................................................................30 4.12.2. ThinAgent Variables..............................................................................30 4.13. Longest Network Interface Queue ..............................................................31 © 2013 Tango/04 Computing Group Page iv Table of Contents 4.13.1. Default Health Script .............................................................................31 4.13.2. ThinAgent Variables..............................................................................31 4.14. Network Interface Outbound Errors ............................................................31 4.14.1. Default Health Script .............................................................................31 4.14.2. ThinAgent Variables..............................................................................32 4.15. Network Interface Received Errors .............................................................32 4.15.1. Default Health Script .............................................................................32 4.15.2. ThinAgent Variables..............................................................................32 4.16. Registry Quota ............................................................................................33 4.16.1. Default Health Script .............................................................................33 4.16.2. ThinAgent Variables..............................................................................33 4.17. Printed Pages .............................................................................................33 4.17.1. Default Health Script .............................................................................33 4.17.2. ThinAgent Variables..............................................................................33 4.18. Up Time ......................................................................................................34 4.18.1. Default Health Script .............................................................................34 4.18.2. ThinAgent Variables..............................................................................34 4.19. Generic .......................................................................................................34