Organizational Assessment Aspen Fire Protection District May 2020 Organizational Assessment Aspen Fire Protection District TABLE OF CONTENTS Acknowledgments ........................................................................................................................ iv SECTION I: THE ASPEN FIRE PROTECTION DISTRICT ...................................................................... 1 Overview of the Aspen Volunteer Fire Department ........................................................................... 2 History & Formation of the District ........................................................................................................... 2 General Description .................................................................................................................................. 2 Governance and Lines of Authority ........................................................................................................... 3 Organizational Design .............................................................................................................................. 4 AFPD Service Area & Demographics ......................................................................................................... 5 Service-Delivery Infrastructure ................................................................................................................. 6 SECTION II: EVALUATION OF CURRENT CONDITIONS ................................................................... 9 Management Components ........................................................................................................... 10 Mission, Vision, and Values ..................................................................................................................... 10 Critical Issues .......................................................................................................................................... 11 Internal & External Communications ...................................................................................................... 11 Regulatory Documents & Recordkeeping ............................................................................................... 13 Documentation & Compliance Testing ................................................................................................... 14 Current Staffing Analysis .............................................................................................................. 15 Administration and Support Staffing ...................................................................................................... 15 Emergency Response Staffing ................................................................................................................ 17 Personnel Management ......................................................................................................................... 25 Staffing Recommendations .......................................................................................................... 29 Development of Response Standards and Targets .................................................................................. 29 Resource Deployment Options and Financial Analysis ............................................................................ 35 Additional Staffing Considerations ......................................................................................................... 44 Financial Analysis ........................................................................................................................ 45 Historical Revenue and Expense ............................................................................................................. 48 Status Quo Projection ............................................................................................................................ 58 Capital Facilities & Apparatus ....................................................................................................... 64 Facilities ................................................................................................................................................. 64 Fire Apparatus Fleets .............................................................................................................................. 72 Service Delivery & Performance .................................................................................................... 80 Service Demand Analysis ....................................................................................................................... 80 Resource Distribution Analysis ............................................................................................................... 85 Resource Concentration Analysis ........................................................................................................... 92 Workload and Response Reliability ......................................................................................................... 94 Response Performance ........................................................................................................................... 94 Future Projections ..................................................................................................................... 102 ii Organizational Assessment Aspen Fire Protection District Population Growth Projections ............................................................................................................. 102 Service Demand Projections ................................................................................................................. 103 General Training Competencies ............................................................................................................ 104 Training Topics ..................................................................................................................................... 105 Training Methodologies & Delivery ...................................................................................................... 107 Training Program Administration ......................................................................................................... 107 Training Facilities & Resources ............................................................................................................. 108 Emergency Medical Services ....................................................................................................... 109 Current State ........................................................................................................................................ 109 Quality Management ........................................................................................................................... 112 EMS Training ......................................................................................................................................... 113 Medical Control and Oversight .............................................................................................................. 113 SECTION III: OPTIONS FOR FUTURE DELIVERY SERVICES ........................................................... 115 Organizational improvement strategies ...................................................................................... 116 Short- and Mid-Term Strategies ........................................................................................................... 116 Long-Term Strategies .......................................................................................................................... 119 SECTION IV: APPENDICES ......................................................................................................... 120 Appendix A: Annual apparatus Safety inspections ........................................................................ 121 Appendix B: Annual Ground Ladder Testing ................................................................................. 126 Appendix C: Table of figures ....................................................................................................... 129 Appendix D: References ............................................................................................................. 133 iii Organizational Assessment Aspen Fire Protection District ACKNOWLEDGMENTS Emergency Services Consulting International (ESCI) extends its sincere appreciation to the City of Aspen, Aspen Fire Protection District, and each of the other individuals that contributed to the completion of this project. Aspen Fire Protection District Board of Directors Karl Adam, President Denis Murray, Vice President Stoney Davis, Treasurer John Ward, Secretary Dave Walbert Aspen Fire Protection District Rick Balentine, Chief/CEO Parker Lathrop, Fire Marshal/Deputy Chief. Jan Legersky, Deputy Fire Marshal Nikki Lapin, District Administrator Jan Schubert, Finance Ken Josselyn, Fleet Manager Charles Curtis, Training …and each of the firefighters, leaders, and support staff of Aspen Fire Protection District, who daily serve the citizens and visitors throughout the area! iv Organizational Assessment Aspen Fire Protection District Section I: THE ASPEN FIRE PROTECTION DISTRICT 1 Organizational Assessment Aspen Fire Protection District OVERVIEW OF THE ASPEN VOLUNTEER FIRE DEPARTMENT The following section is a general overview of the basic structure and services provided by the Aspen Fire Protection District (AFPD), which