Fenaughty Street PO Box 564 Kyabram VIC 3620 Phone: (03) 5857 0200 Email: [email protected] Web: www.kyhealth.org.au 35 Birdwood Avenue Stanhope VIC 3623 Phone: (03) 5857 2400 Email: [email protected] Web: www.kyhealth.org.au 37 Mangan Street Tongala VIC 3621 Phone: (03) 5857 0245 Email: [email protected] Web: www.kyhealth.org.au ANNUAL REPORT 2013 − 2014 54TH ANNUAL REPORT OUR NEW BRANDING The ultimate goal of our BRANDMARK TYPE new logo is to create positive The abstract shapes of our Using simple sans serif typography recognition of our brand in a brandmark represent people. The strengthens the concept that way that would make people varying sizes further reflects the we are a contemporary and If the Financial Statements are not attached and you would think of us as their best different people that make up our forward-thinking organisation. like a copy, please contact the office of the CEO: choice for healthcare. We also organisation – staff, patients and wanted to create something community. Phone: (03) 5857 0250 COLOUR Email: [email protected] that our community would be The close formation shows the proud to own. people all coming together, A vibrant colour palette allows us forming an abstract cross in the to portray ourselves as something In researching and reviewing negative space between them that is alive, fresh, dynamic and our brand, three key elements which is symbolic of healthcare distinctly identifiable. were identified. People, and the central role that we play Healthcare and Community. in the community. When redesigning our logo, The softly curved shapes help to it was important to create give the sense that we are warm a strong human element to and welcoming. reflect this. ECHUCA TONGALA UNDERA KYABRAM ROCHESTER SHEPPARTON MERRIGUM MOOROOPNA TATURA STANHOPE RUSHWORTH MURCHISON KYABRAM AND DISTRICT HEALTH SERVICES REPORT OF OPERATIONS The Kyabram and District Health Services Annual Report has been compiled to meet the requirements of the Annual Reporting (Contributed Income Sector) Regulations 1988 (as amended). Our Purpose Healthy Community. Local Care Our Values Empathy Wellbeing Community Responsible Minister The responsible Minister during the reporting period was The Hon. David Davies MLC. Life Governors Mr G. Stone (dec) Mr. J. H. Brown (dec) Mr. I. Purdey Mrs. D. Rowston Miss F. M. Wallis (dec) Mr. E. Scott-MacKenzie (Ladies Auxiliary) Mr. F. Wooller Mr. S. Muir-Smith Mr. T. W. McMaster-Smith (dec) Mr. T. J. Tehan (dec) Mrs. J. Stone Mr. F. Billings (dec) Mr. W. Brewster Mr. P. Hann Mr. A. J. Hutchinson (dec) Mrs. L. N. King (dec) Mr. R. Tuhan Mr. A. G. McCormick (dec) Mr. B. A. Ruler Mr. D. Crow TABLE OF CONTENTS Page No. Board members 4 Declarations and Attestations 2, 7, 21, 22 Disclosure Index 23-24 President & CEO Report / Highlights 2-4 Organisational Chart 17 Senior Officers 18 Services 16 Statement of Priorities, Part A 7-13 Statutory Requirements 19-22 Workforce Data 19 KDHS Report of Operations 2013/2014 Page 1 President and Chief Executive Report Responsible Bodies Declaration In accordance with the Financial Management Act 1994, I am pleased to present the Report of Operations for Kyabram and District Health Services for the year ending 30 June 2014. Maureen Atkins formal assessment and has implemented a strong focus on continuing education to ensure effective PRESIDENT Maureen Atkins board governance processes. Peter Abraham President BOARD OF DIRECTORS Chief Executive The Board, this year established a Kyabram committee to review its branding, including the 30th June 2014 organisation’s logo. Following a consultancy review and key stakeholder workshops, our new brand was Kyabram and District Health Services (KDHS) has developed. Please see the inside front cover of this continued to meet the health care needs and service Report of Operations which explains the meaning of level demands through the provision of a wide range our new brand and brand-mark. of health services to achieve broad and effective health outcomes for our catchment community. The Board welcomed Mr. Adam Basile and look forward to Adam’s contribution to the Board’s KDHS has adopted an “experience” led approach to deliberations. the provision of care and services through the development of key core values that underpin the Projects patient’s expectations. Stage 1 of the Health & Wellbeing Centre project commenced this year. This project is funded by the The values of empathy, community and wellbeing Commonwealth Government of $3.45 Million under have been adopted across KDHS as being the Health & Hospital Fund and when completed, will fundamental to the care we provide. provide 14 consulting rooms, two treatment rooms, expanded allied health service areas, training areas Governance and integration between existing service areas, which The Board has worked through a comprehensive will result in improved community access and flow of service and strategic planning framework which patient services for ambulatory care. Ambulatory care included an extensive community consultation is those services that are considered walk in/walk process to develop a new KDHS Strategic Plan for out, such as physiotherapy, counselling, specialist 2013 – 2017. appointments or pathology. This plan sets the future directions of the organisation Stage 2 of the Health & Wellbeing Centre will result for the coming four years under an agreed purpose to in the development of the radiology service to house promote a healthy community through the provision of a CT scanner as well of relocation of the existing local care. pathology collection centre from their existing location in the rear of the KDHS grounds to a more The Strategic Plan is actioned through the Annual prominent position close to the KDHS main Business Plan & Statement of Priorities and reception. incorporates local priorities with government imperatives. As a result of the Health & Wellbeing works, there have been many service and staff relocations to Board priorities for the 2014-2015 year have been enable builder access to the site. This has however established and include improved in-patient activity, resulted in no service disruption. We are extremely cancer care, men’s health, aged care, initiatives to grateful to the community and our wonderful staff, support ehealth development and staff development. doctors and volunteers for managing so well under these circumstances. The Board has worked collectively, to embed the revised governance processes implemented in the Services previous reporting period. These processes have There continues to be strong demand for KDHS ensured that the Board has remained focused on the services. KDHS has continued to see marked growth key governing areas of quality and safety, financial in demand for surgical services, such as day stay sustainability, risk management and community procedures, while the number of patients requiring a engagement. Board subcommittee functions are hospital bed for overnight stay has remained aligned with the strategic direction of KDHS. relatively stable, as has the number of patients attending our urgent care service. Throughout the year, the Board has been committed to a strong model of stewardship and undertakes The renal dialysis service continues to provide Page 2 KDHS Report of Operations 2013/2014 President and CEO Report services at six days per week to both local and health outcomes and life expectancy of the regional clients. Aboriginal and Torres Strait Islander people of Australia and non-indigenous Australians. In addition to our successful transitional care In 2012 KDHS signed a ‘Statement of Intent’ on program, KDHS has also obtained funding to behalf of the Kyabram and district community with provide restorative care for patients who require the Minister for Health, Aboriginal & Torres Strait longer stay in hospital or care at home whilst Social Justice Commissioner and the CEO Victorian recovering from illness or disability. Aboriginal Community Controlled Health Organisation. Our innovative Community and Hospital Midwifery (CaHM) program, which offers a safe and quality Our People birthing and pregnancy care service through a nurse We would like to sincerely thank our valued led model, has seen a gradual decline in the number employees for their hard work and enthusiasm and of eligible women able to access the service. This for supporting KDHS in its endeavours to meet the service has also seen a gradual reduction in sometimes challenging and demanding health care availability of key midwifes. In response, KDHS needs of our community. commissioned an independent consultant review of the program and KDHS has developed a new We are saddened by the loss of Moira Campbell who collaborative model of care which includes had provided over 30 years of dedicated nursing midwives, medical staff and obstetricians. This new services to KDHS. model will be implemented in the 2014-2015 year. This year two of our long term employees retired: The Sheridan residential aged care facility remains Robyn Busch was well known in her role as fully occupied post its re-development in 2013. To Manager of the District Nursing Service and supplement our aged care services and provide worked for KDHS for 34 years. greater choice for the aged community, a new Marg Chalker was well known in her role in the community aged care brokering service is now Urgent Care Centre and worked for KDHS provided by KDHS to clients who are eligible for for 43 years. home aged care packages under the Southern Cross Aged Care program. We wish to recognise the management group for their dedication and commitment to the ongoing KDHS is particularly proud of the support it provides success of our services and consistently working the community to develop advanced care plans and towards KDHS’ objectives. directives. This year KDHS reached a milestone of providing its 100th Advance Care Plan in the local This year, the medical workforce has been bolstered community.